
Extra Step Cleaning, LLC
Extra Step Cleaning, LLC
No contracts. No hassles. Most of all, No Worries! Also, ask us about our full GREEN cleaning capabilities!
"I?m extremely disappointed with my experience and do not recommend using this company. My family recently arranged a one-time deep clean for my mother, who has faced serious health issues, and we wanted to support a local business and family we knew. Before the cleaning, I clearly set a $250 budget, which the owner confirmed in writing as sufficient. I was later charged an additional $62 and warned I?d be sent to collections if it wasn?t paid by month?s end. The owner claimed that I ?led them to believe? my mother lived there and that the house wasn?t in bad shape. I was shocked that a cleaning company would judge a client for needing help with cleaning... I had already stated in the initial form that my mother was struggling with health problems and couldn?t keep up with the house. I paid the $312 to put the situation behind me, but I strongly suggest choosing a company that is transparent about pricing and communicates clearly. I?ve included our communication below for context."
M _ on December 2025
No contracts. No hassles. Most of all, No Worries! Also, ask us about our full GREEN cleaning capabilities!
"I?m extremely disappointed with my experience and do not recommend using this company. My family recently arranged a one-time deep clean for my mother, who has faced serious health issues, and we wanted to support a local business and family we knew. Before the cleaning, I clearly set a $250 budget, which the owner confirmed in writing as sufficient. I was later charged an additional $62 and warned I?d be sent to collections if it wasn?t paid by month?s end. The owner claimed that I ?led them to believe? my mother lived there and that the house wasn?t in bad shape. I was shocked that a cleaning company would judge a client for needing help with cleaning... I had already stated in the initial form that my mother was struggling with health problems and couldn?t keep up with the house. I paid the $312 to put the situation behind me, but I strongly suggest choosing a company that is transparent about pricing and communicates clearly. I?ve included our communication below for context."
M _ on December 2025















