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"Horrible company to deal with. They came out to help to bring the elevator to the first floor. It was stuck due to a power outage on the block. They came out at 3pm Thursday and overcharged us overtime and travel time. As you can see from their publish hours 3 pm is within their working hours. They didn't tell us the overtime rate nor tell us that we would be charged over time.The service took under 45 minutes. Smartrise billed us for two hours at 454.00 an hour, total 908.00. When I spoke to Art at the company trying to discuss the proper amount for this service, he used profanity and name calling. Art hung up on me rather than communicate."

"Barely a month ago we first contacted System Pavers to consider having them replace our driveway. Today, I signed off on completion of the project, which was extremely smooth from start to finish. When James Jordan, our design consultant first met with us via video conference, he already had Google images of our property, and was therefore well prepared to discuss what we wanted to do. Based on that meeting, he prepared a first draft plan for what we wanted, which he brought to our home only about 3 days later, along with material samples. At the end of that marathon meeting, we had a game plan for a 2- or 3-phase project: first replacing our driveway and then -- if we were satisfied with phase 1, moving on to the back patio and yard. Two weeks later, construction started, with Jimmy Jackson as our Project Manager and Temo as his crew chief, and now -- less than a week later, everything is completed and beautiful. During the course of construction, we encountered a couple of minor glitches -- nothing major -- and each time, Jimmy's attitude (and that of everyone working with him) was, "no problem -- we can fix that." Meanwhile, our neighbors have been working (with a different company!) on a similar project for the past 4+ months. Needless to say, they are in awe of how quickly our transformation was completed!"

"Efrain came several times to the property so we could discuss design aspects. He was so patient with me as well as the changes I made each time before I got a quote and he started work. We had a difficult area to have work done in Venice being in the middle of the block and our back alley too small for a standard construction truck to fit. Efrain investigated and figured out the best way to get the excavated soil out as well as the pavers and road base onto the property. Efrain is a man of great character. Once work began, he and his staff were incredibly respectful of our tenants, the property, and our neighbors. He was an artist in several areas, he leveled each and every paver by hand as well as used his expertise in concrete to direct areas for water to drain from the property during rainfall. When I decided to do change orders, he didn’t take that opportunity to charge me a vast amount of money because he knew I had no choice if I wanted the work done. He and his staff always cleaned up after themselves and made sure no one would be in danger of walking across an unsafe area. His work made such a huge difference to the quality and value of the property – it easily paid for itself. If you want an artist who prides himself on his work, Efrain is your guy."

"Don’t use Triple A Air Conditioning & Construction! Also AAA Construction same company Zee Armand (AKA Zahid Hussain) of Triple A Air Conditioning & Construction took our deposit didn’t do the work and left the siding off our house! We found Zee Armand (AKA Zahid Hussain) on Porch.com and asked him to give us an estimate on removing some dry rot, replacing a shower in our guest bathroom and installing some sheet vinyl in both the guest and master bathrooms. The estimate for the shower seemed reasonable, but for the flooring he was charging over $20 per square foot and we had already purchased the flooring ourselves. From Home Advisor: Installing sheet vinyl costs around $3/sf. Installing luxury vinyl tiles (LVT) or planks (LVP) costs considerably more, hovering at $7 per sq. ft.. Zee was the third contractor we had out to look at the bathroom and so by that point we were stressed and frustrated and after negotiating the flooring price down, we still decided to use his services and paid him a 10% deposit of $500. He was then supposed to come over the next day with his helper to look at the job and determine the tools they would need. He cancelled due to rain and said he would start on Monday instead. He arrived on Monday with his helper, took off a couple pieces of the siding of our house to expose the dry rot and told us that he was going to Home Depot to get supplies and update the estimate. He said he would be back in the afternoon and around 2:00 he still wasn’t back yet, so we contacted him to find out what was going on. At that point he proceeded to tell us that because of the little bit of mold that was there, that if a mold remediation team came out to remove it would cost us over $5000, but that he could do it for $1550. At that point we cancelled the job and demanded that he return our deposit. Long story short, he never gave us our $500 deposit back. Upon further investigation it was found that he has had numerous small claims judgments against him. He is also operating without a Home Improvement certification and isn’t certified to remove mold!"