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Solid surface countertops repair (concrete, stainless steel, etc) pros in San Francisco

Avatar for Cole Industries, LLC
Cole Industries, LLC
4813 Enterprise Way, Suite D
3.88(
4
)
Approved Pro
Cole Industries, LLC
4813 Enterprise Way, Suite D
3.88(
4
)
Approved Pro
5 years of experience
Free onsite estimate

We repair all types of damage, such as cracks, seam separations, chips and can refinish (remove scratches) & modify SOLID SURFACE (Corian, HiMacs, Livingstone, Staron, Wilsonart, & more). We also can repair cracks, nicks, seam splits & sink replacements in STONE countertops (Granite, Marble, Quartz, etc.) We can remove & replace sinks in both SOLIDS SURFACE & STONE TOPS including modifications to the countertop. WE WORK HARD TO BRING EVERY CUSTOMER A SUPERIOR RESOLUTION TO THEIR NEED. Our main office is in Central California so we cover from the greater Sacramento area to Fresno, the Bay Area to the foothills. We also have technicians who cover Northern & Central Oregon & Western Washington.

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

Andreas B on September 2021

We repair all types of damage, such as cracks, seam separations, chips and can refinish (remove scratches) & modify SOLID SURFACE (Corian, HiMacs, Livingstone, Staron, Wilsonart, & more). We also can repair cracks, nicks, seam splits & sink replacements in STONE countertops (Granite, Marble, Quartz, etc.) We can remove & replace sinks in both SOLIDS SURFACE & STONE TOPS including modifications to the countertop. WE WORK HARD TO BRING EVERY CUSTOMER A SUPERIOR RESOLUTION TO THEIR NEED. Our main office is in Central California so we cover from the greater Sacramento area to Fresno, the Bay Area to the foothills. We also have technicians who cover Northern & Central Oregon & Western Washington.

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

Andreas B on September 2021


Avatar for Top Repair
Top Repair
#3 Palestrina Court
4.81(
76
)
Approved Pro
Top Repair
#3 Palestrina Court
4.81(
76
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
18 local quotes requested

Since 1993, TopRepair has specialized in countertop repairs throughout Northern California. We work with solid surface materials such as DuPont Corian. We also repair wood butcher block countertops. Contact us when your countertops need to be modified for new sinks and cooktops. Please visit TopRepair.com for in-depth information about our company and the services we provide. Thank you for your interest in TopRepair.

"Pleasant, worked fast and did a good job. Guaranteed the work."

Ralph S on September 2023

Since 1993, TopRepair has specialized in countertop repairs throughout Northern California. We work with solid surface materials such as DuPont Corian. We also repair wood butcher block countertops. Contact us when your countertops need to be modified for new sinks and cooktops. Please visit TopRepair.com for in-depth information about our company and the services we provide. Thank you for your interest in TopRepair.

"Pleasant, worked fast and did a good job. Guaranteed the work."

Ralph S on September 2023


RSF Construction Inc.
6910 Monte Verde Drive
New on HomeAdvisorNew on Angi
Approved Pro
RSF Construction Inc.
6910 Monte Verde Drive
New on AngiNew on HomeAdvisor
Approved Pro
217 local quotes requested
6 years of experience

RSF Construction Inc. is a leader in providing our customers with the highest quality service in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!

RSF Construction Inc. is a leader in providing our customers with the highest quality service in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!


Avatar for GAXL GENERAL CONSTRUCTION
GAXL GENERAL CONSTRUCTION
20408 SAN MIGUEL AVENUE
5.00(
6
)
Approved Pro
GAXL GENERAL CONSTRUCTION
20408 SAN MIGUEL AVENUE
5.00(
6
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
324 local quotes requested

For the past 10 years GAXL has gained a reputation as a well trusted general construction company in the Bay Area. We depart from the idea that our clients deserve the best remodeling experience. The main focus for us is finishing the work right the first time and on-time, always within budget. At GAXL General Construction we are aiming to be a company leader in the market in Northern California in which our clients can trust with 100% confidence their construction/ remodeling needs. We strive to be consistent as well as efficient in the delivery of our services, and offer our clients a one-stop source for their construction and remodeling needs. Once again, thank you!, we are looking forward to speaking with you about your next project; big or small, we are here for you! How about that new deck or gazebo? Are you ready for those family gatherings? Want to turn your backyard into your new summer/fall hang out spot? We will make sure we bring you creative solutions done perfectly right with the help of our experts. Let's talk today! -Building with Vision.

"We received quotes from 3 different contractors. We chose GAXL because it's close to Newark and I like how Jose explains everything in detail. Originally we thought the remodeling would take 4 weeks but it took close 6 weeks. The whole project was great, the craftsmanship was superb. At one point, we found some tiles that are not very nice (from the manufacturer) and we asked them to redo the bathroom wall. They don't complain and understand our request. The workers are great, especially Marvin and this other guy (forgot his name). They WORK very very hard from 8a to 6p everyday. Jose is on time and is very prompt in returning calls or text. In fact he's the only contractor who's very prompt and I like that! On one of the walls they discovered a mold due to rain leaking and they're able to fix it in 4 days which is great. Jose and his son pickup the materials from the suppliers and drop them in our house. Overall, Jose and his men are courteous. I will definitely use GAXL for future remodeling."

Johann W on February 2025

For the past 10 years GAXL has gained a reputation as a well trusted general construction company in the Bay Area. We depart from the idea that our clients deserve the best remodeling experience. The main focus for us is finishing the work right the first time and on-time, always within budget. At GAXL General Construction we are aiming to be a company leader in the market in Northern California in which our clients can trust with 100% confidence their construction/ remodeling needs. We strive to be consistent as well as efficient in the delivery of our services, and offer our clients a one-stop source for their construction and remodeling needs. Once again, thank you!, we are looking forward to speaking with you about your next project; big or small, we are here for you! How about that new deck or gazebo? Are you ready for those family gatherings? Want to turn your backyard into your new summer/fall hang out spot? We will make sure we bring you creative solutions done perfectly right with the help of our experts. Let's talk today! -Building with Vision.

"We received quotes from 3 different contractors. We chose GAXL because it's close to Newark and I like how Jose explains everything in detail. Originally we thought the remodeling would take 4 weeks but it took close 6 weeks. The whole project was great, the craftsmanship was superb. At one point, we found some tiles that are not very nice (from the manufacturer) and we asked them to redo the bathroom wall. They don't complain and understand our request. The workers are great, especially Marvin and this other guy (forgot his name). They WORK very very hard from 8a to 6p everyday. Jose is on time and is very prompt in returning calls or text. In fact he's the only contractor who's very prompt and I like that! On one of the walls they discovered a mold due to rain leaking and they're able to fix it in 4 days which is great. Jose and his son pickup the materials from the suppliers and drop them in our house. Overall, Jose and his men are courteous. I will definitely use GAXL for future remodeling."

Johann W on February 2025


Avatar for Geico Builders
Geico Builders
1901 Harrison Street
5.00(
16
)
Approved Pro
Geico Builders
1901 Harrison Street
5.00(
16
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
846 local quotes requested

Geico Builders specializes in meeting your expectations before, during, and after the project is complete. Our most upstanding quality is our accountability--you can expect us to own the work we complete for your home. Of course, we know accountability means nothing without proof, which is why we are happy to offer a 2-year workmanship warranty to all of our clients. This is a rare quality for this industry, but we wanted to prove to you that we stand by our craftsmanship through our home remodeling construction services. Every Crew at Geico Builders has been professionally trained and will treat your home with integrity and respect.

"We hire Geico builders for our kitchen remodeling project, and I'm happy to share my experience: Working with Zaya and Geico Builders was a great decision. They were professional, friendly, and easy to work with. From the start, the process was smooth and efficient. The craftmanship of my remodel kitchen and attention to detail were exceptional, and the end result far exceeded my expectations. From the design phase to completion, their communication was excellent, and I felt completely at ease with them working in my home. The design solutions completely transformed my kitchen, making it both functional and beautiful. I highly recommend Geico Builders for anyone looking for a stress-free and satisfying remodeling experience."

Mary S on March 2025

Geico Builders specializes in meeting your expectations before, during, and after the project is complete. Our most upstanding quality is our accountability--you can expect us to own the work we complete for your home. Of course, we know accountability means nothing without proof, which is why we are happy to offer a 2-year workmanship warranty to all of our clients. This is a rare quality for this industry, but we wanted to prove to you that we stand by our craftsmanship through our home remodeling construction services. Every Crew at Geico Builders has been professionally trained and will treat your home with integrity and respect.

"We hire Geico builders for our kitchen remodeling project, and I'm happy to share my experience: Working with Zaya and Geico Builders was a great decision. They were professional, friendly, and easy to work with. From the start, the process was smooth and efficient. The craftmanship of my remodel kitchen and attention to detail were exceptional, and the end result far exceeded my expectations. From the design phase to completion, their communication was excellent, and I felt completely at ease with them working in my home. The design solutions completely transformed my kitchen, making it both functional and beautiful. I highly recommend Geico Builders for anyone looking for a stress-free and satisfying remodeling experience."

Mary S on March 2025


Avatar for Cal Green Remodeling
Cal Green Remodeling
1400 Coleman Ave, Unit F14-2
5.00(
14
)
Approved Pro
Cal Green Remodeling
1400 Coleman Ave, Unit F14-2
5.00(
14
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
689 local quotes requested

Welcome to Cal Green Remodeling. We do our best to take the stress out of home remodeling, working directly with our clients to make sure they understand the process, options available, and budget. Our goal is to make your project everything you dreamt it would be. From custom kitchens to concrete floors we do it all and our experienced professionals can help you figure out what products are right for you. We offer industrial grade finishes that can handle excessive traffic, as well as fine finishes for your home. Contact us today for a free estimate, we look forward to hearing from you. Website - https://calgreenremodeling.com/ Phone - 800-803-9927

"We were looking to remodel our kitchen or bath for a few years. We kept getting estimates from different companies and always felt the price was off or the person was not a good fit. Then, finally, we met Shai with Cal Green Remodeling. What a great guy! He is very upfront and honest about what we can expect in terms of cost and work flow. Because of his honest approach, we hired him. We felt he gave us the good and bad and how to resolve the bad as well. In the end, the process was fairly smooth, and the few hick-ups we had, for example, the city and their permit process, were well explained to us at the beginning, so we were ready. Our kitchen or bath looks amazing, and I plan to work with Cal Green Remodeling again. Thanks Shai!"

Albert R on December 2023

Welcome to Cal Green Remodeling. We do our best to take the stress out of home remodeling, working directly with our clients to make sure they understand the process, options available, and budget. Our goal is to make your project everything you dreamt it would be. From custom kitchens to concrete floors we do it all and our experienced professionals can help you figure out what products are right for you. We offer industrial grade finishes that can handle excessive traffic, as well as fine finishes for your home. Contact us today for a free estimate, we look forward to hearing from you. Website - https://calgreenremodeling.com/ Phone - 800-803-9927

"We were looking to remodel our kitchen or bath for a few years. We kept getting estimates from different companies and always felt the price was off or the person was not a good fit. Then, finally, we met Shai with Cal Green Remodeling. What a great guy! He is very upfront and honest about what we can expect in terms of cost and work flow. Because of his honest approach, we hired him. We felt he gave us the good and bad and how to resolve the bad as well. In the end, the process was fairly smooth, and the few hick-ups we had, for example, the city and their permit process, were well explained to us at the beginning, so we were ready. Our kitchen or bath looks amazing, and I plan to work with Cal Green Remodeling again. Thanks Shai!"

Albert R on December 2023


Avatar for Unique Home Design & Remodeling
Unique Home Design & Remodeling
303 Twin Dolphin Dr.
New on HomeAdvisorNew on Angi
Approved Pro
Unique Home Design & Remodeling
303 Twin Dolphin Dr.
New on AngiNew on HomeAdvisor
Approved Pro
1963 local quotes requested
42 years of experience

Unique Home Design & Remodeling is a leader in providing value-added construction services to our customers by creating a successful partnership throughout the construction process. Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by every member on our construction team. Unique Home Design & Remodeling's mission is to accomplish full customer satisfaction in every area possible from color selection to project completion. Unique Home Design & Remodeling's main focus is to provide our future clients with a professional home improvement experience. We vow to our customers with the highest level of quality construction services at fair market and competitive prices. To ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes.

Unique Home Design & Remodeling is a leader in providing value-added construction services to our customers by creating a successful partnership throughout the construction process. Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by every member on our construction team. Unique Home Design & Remodeling's mission is to accomplish full customer satisfaction in every area possible from color selection to project completion. Unique Home Design & Remodeling's main focus is to provide our future clients with a professional home improvement experience. We vow to our customers with the highest level of quality construction services at fair market and competitive prices. To ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes.


Avatar for Green Planet Remodeling
Green Planet Remodeling
111 N Market St Suite 300
4.32(
364
)
Approved Pro
Green Planet Remodeling
111 N Market St Suite 300
4.32(
364
)
Approved Pro
Customers say: Quality work
789 local quotes requested
22 years of experience

Green Planet Remodeling specializes in green remodeling. We are a general construction company and our services includes kitchen and bath remodeling with free 3D design, Tex Cote applications with life time warranty, interior and exterior painting, roofing, windows, solar systems and much more, we are a family owned and operated company, licensed bonded and insured, we guarantee satisfaction to all of our customers. Our Company has a job minimum of $5,000. We service all the Bay area.

"We were referred to Green Planet Remodeling by close friends who had their kitchen done, and now we know why they raved about them. From the beginning, the entire team was courteous, professional, and clearly knew what they were doing. The planning phase felt collaborative, not pushy, and they actually listened to our needs (we cook a lot, so layout and storage were huge priorities). The construction phase went more smoothly than we expected — the crew was organized, the noise was kept to a minimum, and everything was done in a timely manner. We love how the final space looks and feels — bright, functional, and stylish. Would hire them again in a heartbeat!"

Brenda G on May 2025

Green Planet Remodeling specializes in green remodeling. We are a general construction company and our services includes kitchen and bath remodeling with free 3D design, Tex Cote applications with life time warranty, interior and exterior painting, roofing, windows, solar systems and much more, we are a family owned and operated company, licensed bonded and insured, we guarantee satisfaction to all of our customers. Our Company has a job minimum of $5,000. We service all the Bay area.

"We were referred to Green Planet Remodeling by close friends who had their kitchen done, and now we know why they raved about them. From the beginning, the entire team was courteous, professional, and clearly knew what they were doing. The planning phase felt collaborative, not pushy, and they actually listened to our needs (we cook a lot, so layout and storage were huge priorities). The construction phase went more smoothly than we expected — the crew was organized, the noise was kept to a minimum, and everything was done in a timely manner. We love how the final space looks and feels — bright, functional, and stylish. Would hire them again in a heartbeat!"

Brenda G on May 2025


Avatar for LECUT CONSTRUCTION INC
LECUT CONSTRUCTION INC
1762 Technology Drive
5.00(
3
)
Approved Pro
LECUT CONSTRUCTION INC
1762 Technology Drive
5.00(
3
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
884 local quotes requested

Our main goal in LeCut Construction is to make our clients happy and satisfied from all the stages of the project! We believe in good workmanship that's why our guys are very dedicated and diligent that's what makes our job much easier. LeCut Construction is a family-owned and operated contracting company serving the Bay Area. We pride ourselves in our detailed workmanship and exceptional customer service. When you choose LeCut to carry out your vision, you become part of the LeCut family. We treat every project with diligence and care, and we stand by our values of quality, integrity, accountability, and respect. Our business is almost solely built on referrals which speaks volumes of our client satisfaction and consistency. We hope you choose LeCut for your next project.

"We recently renovated both of our bathrooms and had an amazing experience with the crew. They were incredibly humble, clean, and professional throughout the entire process. They showed great attention to detail and were always responsive to any questions or requests we had. The team worked diligently every day until the job was done, and the results are fantastic. Recommendation: Make sure to order all materials and fixtures in advance—this really helps the crew work more efficiently and avoid delays. I highly recommend them for any job you’re considering, big or small. Their work ethic and professionalism truly stand out."

Liat L on April 2025

Our main goal in LeCut Construction is to make our clients happy and satisfied from all the stages of the project! We believe in good workmanship that's why our guys are very dedicated and diligent that's what makes our job much easier. LeCut Construction is a family-owned and operated contracting company serving the Bay Area. We pride ourselves in our detailed workmanship and exceptional customer service. When you choose LeCut to carry out your vision, you become part of the LeCut family. We treat every project with diligence and care, and we stand by our values of quality, integrity, accountability, and respect. Our business is almost solely built on referrals which speaks volumes of our client satisfaction and consistency. We hope you choose LeCut for your next project.

"We recently renovated both of our bathrooms and had an amazing experience with the crew. They were incredibly humble, clean, and professional throughout the entire process. They showed great attention to detail and were always responsive to any questions or requests we had. The team worked diligently every day until the job was done, and the results are fantastic. Recommendation: Make sure to order all materials and fixtures in advance—this really helps the crew work more efficiently and avoid delays. I highly recommend them for any job you’re considering, big or small. Their work ethic and professionalism truly stand out."

Liat L on April 2025


Avatar for Superb Builders & Custom Made Cabinetry Inc.
Superb Builders & Custom Made Cabinetry Inc.
3.17(
24
)
Approved Pro
Superb Builders & Custom Made Cabinetry Inc.
3.17(
24
)
Approved Pro
Customers say: Quality work
823 local quotes requested
4 years of experience

Family owned business with over 22 years of experience -Remodeling - General - Remodeling - Kitchen & Bathroom - full home remodels - room additions - ADU's - Full Roof replacement -

"Would not recommend them to anyone. We had the worst experience with these guys. Scope of project: kitchen complete remodel, replacing carpet flooring with vinyl tile flooring , redo electrical for kitchen area only cost: 100K+ what went to plan: - kitchen demo - made one nice dry wall - setting up and framing of the kitchen area what went wrong: - communication/scheduling : we would never be told ahead of time when work was being done. Sometimes there would be days stretches where no one showed up and then guys would show up randomly on a Sunday morning. At the start of the project we told them we were going to move into the back half of the house, so just have that clean. We moved into trash and debris everywhere. They also saw a vinyl strap , strapped to our tree, tied to our neighbor's fence (it was there keeping the fence up as the tree was leaning into the neighbors fence). In their brilliance, they decided to cut the strap and use it for themselves. How did we know? we found it on our roof, used to tie some electrical conduit. Who the heck does that?! We should've cut ties at that point, it was just the start...if we only knew. But we gave them the benefit of the doubt...but things kept going wrong. - Kitchen cabinet install was not leveled, we end up telling them to not bother coming back and we installed the whole kitchen ourselves (re-leveling the base cabinets, putting on the hardware, installing the cabinet doors. - broke several custom panels (to their credit, they did pay for the reorder) but we ended up installing it ourselves , which we were never offered refund the labor. - the kitchen counter was not leveled, we also had to redo it ourselves in order for the independent countertop guys to install it. - cut hole for electrical switch too big, huge gap now in our org Eichler panel that is not repairable unless we replace the whole wall. - cut hole in wood beam ceiling too big for ceiling vent even though they had the manufacturer's specifications. tried to fix it, but it looks terrible. - lied and said they had experience installing lux vinyl tile. They didn't. The flooring , which is supposed to be new, looks like flooring that has been there for years and hadn't been replaced. It was discolored, uneven, not leveled, and not even lined up. How can you mess up lining up squares? Our sales person Joe ,came and made excuses after excuses , telling us " no one can install it better than them" , that this is the "best" we'll get. I cannot believe he could look us in the face and say that. We ended up requesting 1500 back, though for us to reorder redo the tiles for the kitchen will be 3K+. - as a last F you to us, they gave us the bill for the permit fees which includes a 3% of project cost recycling deposit that is 100% refundable if they just do the paperwork and let the city know where they recycled the demolition material. Our kitchen project was 80K and so it was $2400. Guess what, they "never heard of this" and have no proof of where they recycled the material and so cannot get the refund. I have no idea where they dumped the material.....and we're out 2400. The best thing about this project is finishing and NEVER having to deal with them again."

bobby p on April 2020

Family owned business with over 22 years of experience -Remodeling - General - Remodeling - Kitchen & Bathroom - full home remodels - room additions - ADU's - Full Roof replacement -

"Would not recommend them to anyone. We had the worst experience with these guys. Scope of project: kitchen complete remodel, replacing carpet flooring with vinyl tile flooring , redo electrical for kitchen area only cost: 100K+ what went to plan: - kitchen demo - made one nice dry wall - setting up and framing of the kitchen area what went wrong: - communication/scheduling : we would never be told ahead of time when work was being done. Sometimes there would be days stretches where no one showed up and then guys would show up randomly on a Sunday morning. At the start of the project we told them we were going to move into the back half of the house, so just have that clean. We moved into trash and debris everywhere. They also saw a vinyl strap , strapped to our tree, tied to our neighbor's fence (it was there keeping the fence up as the tree was leaning into the neighbors fence). In their brilliance, they decided to cut the strap and use it for themselves. How did we know? we found it on our roof, used to tie some electrical conduit. Who the heck does that?! We should've cut ties at that point, it was just the start...if we only knew. But we gave them the benefit of the doubt...but things kept going wrong. - Kitchen cabinet install was not leveled, we end up telling them to not bother coming back and we installed the whole kitchen ourselves (re-leveling the base cabinets, putting on the hardware, installing the cabinet doors. - broke several custom panels (to their credit, they did pay for the reorder) but we ended up installing it ourselves , which we were never offered refund the labor. - the kitchen counter was not leveled, we also had to redo it ourselves in order for the independent countertop guys to install it. - cut hole for electrical switch too big, huge gap now in our org Eichler panel that is not repairable unless we replace the whole wall. - cut hole in wood beam ceiling too big for ceiling vent even though they had the manufacturer's specifications. tried to fix it, but it looks terrible. - lied and said they had experience installing lux vinyl tile. They didn't. The flooring , which is supposed to be new, looks like flooring that has been there for years and hadn't been replaced. It was discolored, uneven, not leveled, and not even lined up. How can you mess up lining up squares? Our sales person Joe ,came and made excuses after excuses , telling us " no one can install it better than them" , that this is the "best" we'll get. I cannot believe he could look us in the face and say that. We ended up requesting 1500 back, though for us to reorder redo the tiles for the kitchen will be 3K+. - as a last F you to us, they gave us the bill for the permit fees which includes a 3% of project cost recycling deposit that is 100% refundable if they just do the paperwork and let the city know where they recycled the demolition material. Our kitchen project was 80K and so it was $2400. Guess what, they "never heard of this" and have no proof of where they recycled the material and so cannot get the refund. I have no idea where they dumped the material.....and we're out 2400. The best thing about this project is finishing and NEVER having to deal with them again."

bobby p on April 2020

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