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"First of all, we way overpaid for new French doors to replace our old French doors. We paid $6,000. Then they said that some brickwork needed to be done that was sagging. We hired a company they suggested could do it for $100. It cost $700, but that company did a great job. Then they complained about the job that company did. We had just installed brand new hardwood floors that they rough cut to fit the door in place leaving a huge gap that they filled with brown caulk. I wanted brass hinges. They informed me that they only had stainless steel. I told them I would prefer brass because everything else we have in the house is brass. They ended up giving me an antique brass but did not inform me that those would void my warranty. The hinges are completely rusted and they will not replace them because they said I asked for them. I did ask for them. But when they informed me they would rust I said to keep the others. They are very, very difficult to get a hold of. I've left messages and had phone calls returned weeks after placing the call. And the doors are ugly. I'm not terribly picky. We are do it yourselves, so I understand how projects work. These are not people I would want to do anymore work at my house. When I asked for replacement hinges they told me they would be $140 because I asked for the brass ones but never got back with me to provide them or order them for me. We spent A LOT of money on these doors to not be supported at all. And they have a lot less window than the old doors. Just not a good experience."

"Horrible experience. They did a bad job on the original install. I found a bunch of holes in my attic afterwards. I had to fight them to get it fixed. 8 patches on a brand new roof. Ridiculous. The repair team that showed up was unprepared and had to use my tools all day. Had to babysit these guys to make sure I got good work. Now, Phillip Martinez refuses to answer my calls when the situation still hasn’t been rectified. If you already bought a roof from this company I highly recommend getting in your attic and checking your decking. These people give new meaning to the word unethical."

"Great job, I had them do the office as well."

"My mother hired Comfort Cover Systems to replace the roof on her home in Sarasota after Hurricane Milton. While the roof replacement itself was completed, their workers caused significant damage to the lanai carport roof by walking on it, which resulted in buckling and structural issues. Instead of taking responsibility for their actions, the company has repeatedly tried to downplay the damage and shift the cost of repairs onto my mother, a senior citizen. Despite multiple follow-ups and visits from their representatives, their proposed "solution" is completely inadequate. They cut off protruding screws and offered to paint over the damage, but this does nothing to fix the underlying structural issues or the buckling they caused. To make matters worse, their response tried to blame the lanai’s condition on pre-existing wear and tear from the hurricane, even though the damage was clearly caused by their workers during installation. This attempt to avoid accountability is both insulting and unprofessional. When we informed them that we would withhold the final $12,000 payment until the damage was resolved, they responded with vague promises but no real action plan to repair the roof. They also made communication unnecessarily difficult by asking who the "decision-maker" was, despite being told multiple times that all correspondence would go through me and my mother. A reputable company would stand behind their work and resolve such issues promptly, but that has not been the case here. I strongly urge anyone considering Comfort Cover Systems Inc. to look elsewhere. If they damage your property, you can expect excuses, deflection, and an unwillingness to take responsibility. My family is now left with no choice but to escalate this matter to the Florida Department of Business and Professional Regulation and the Florida Roofing and Sheet Metal Contractors Association. Save yourself the frustration and find a company that values its customers and takes pride in doing the right thing."

"So much stalling, false information, and various other nonsense. It took them forever to do a small metal roof."