Get matched with top generator repair pros in Sanibel, FL

"If we could give 10 Stars for Charles Knight we would! Chuck installed a transfer kit for our house generator and did so with professionalism, and he cleaned up after each step of our project, leaving everything clean and tidy. He even took the time to help us start up the generator to show us how it worked. Since we moved to Florida 5 years ago it's been a true challenge to find people we can TRUST and that are skilled, professional, honest and dependable. Chuck is all of this and he is by far the best service professional we have found. We would not hesitate to use him again and we highly recommend him."

"They are the best!! Mike is a top notch electrician and an honest quality person!! He will always have my business!!"

"I called for a miner repair. They were on time, repair done, and price within reason. However, then I tried to hire them to upgrade and replace breaker box. This is not a cheap job; approximately $2,000.00. I spent five days calling and leaving two voicemails a day and also sent e-mails to no avail. No one ever answered phone, returned calls, or answered e-mails."

"We replaced the original roof on our house. I expressed my concerns about re-installation of the lightening rods to my roofer. We have had at least three direct hits since they were originally installed in 2013. My roofer called William who was very helpful. William offered to come out an make sure everything was 100% after re-installation. He came the day after I called and I'm glad he did. While the reinstall was the best he had seen (his words) there were issues after 5 year and 3 strikes that needed addressed. He fixed those and now I have a new roof and I am certain the lightening rods will work as intended. Highly recommend this company."

"Through the sales process they painted a beautiful picture. I dont believe the lowest price is always the best deal. I price compared two companies, Reliable was a bit more money but I liked the salesman and I believed the picture he painted. So much for "reliable", they are nothing of the sort. Horrible customer service and zero support after the sale. Run to another company as there are several others in the area to chose from."

"Excellent!"

"They were great!!!"

"If I could give less than 1 star I would. Here’s my story….Moved to Florida 3 years ago from the Northeast. Needed a generator so I narrowed it down to 2 venders from Google reviews...Reliable Power Systems and APS. Prices came in about the same, sales people were both likable, it was a coin toss who to use. I chose poorly. It took 8 months to get my generator installed (COVID shortages, not Reliable’s fault). Reliable has a nice on-line system where you can check the status of your install through the whole process. The installation went smoothly - so no problems there (although, they did leave a bit of a mess in my garage, made some holes in my drywall that they wouldn't patch etc. but no big deal). After the install, I immediately sign up for the yearly maintenance agreement with them. Fast forward 8 months later and here’s where my problems start. I have 10 guests visiting me and staying at my house (of course this is when I have problems) and one morning the electric in the kitchen, the hot water heater, the a/c and pool pumps aren't working. The circuit breakers appear all fine and everything else in the house is working. I notice blinking lights on the generator module and so I call Reliable. I explain what’s going on, I tell them I have 10 house guests. Reliable tells me they can’t make it out to my house for 2 weeks. TWO WEEKS. I’m like, how is that possible? It’s March, it’s not even hurricane season. There hasn't been any storms, it’s literally a normal time of year. I tell them I have a maintenance contract with them. They don’t care. TWO WEEKS. I ask to speak to a manager. Two hours later the manager calls me back, says he can fit me in the schedule in 6 days. SIX DAYS (which is 2 days after my guests will have left). Now, what the Reliable manager doesn't know is that in the two hours time between my first call to Reliable and his return call to me I have called my electrician in a panic. I have 10 house guests I can’t cook for, who came to Florida and now can’t use the pool or hot tub, and it’s getting warm in the house. My electrician says “Reliable is the worst, call APS”. So, I call APS. Now, I am not APS’s customer. I did NOT just spend $40,000 with them 8 months prior to purchase and install a generator. In fact, I’m the one who asked for a quote and then didn't even use them. I am no one to them. What does APS tell me? “We’ll be out in an hour”. An hour later they arrive, 15 mins after that they have re-booted my module and suggest that if it happens again that they replace it. APS’s technician had come to my house, fixed the issue and left before I even got a return phone call from Reliable’s manager telling me that he “could fit me in his schedule in 6 days”. I explained to the manager that I had called his competition and that they had already come out and fixed it. The manager told me that “Reliable has a lot of more important customers that take priority over you, like hospitals etc and we always service them first.” Ok, Hospitals are important. But six days in a non-emergency time of year to get a 15 minute repair? How long of a wait will it be during hurricane season? And no customer likes to be told that they basically aren't important—especially after just spending $40,000. I tell the manager this, and that I’m going to leave them a bad review. His reply “We have lots of good reviews, one bad review isn’t going to hurt us”. Hmmm. Are you getting a clear picture of what kind of company Reliable Power Systems is? Do yourself a service and hire Assurance Power Systems from the get go. I now have my maintenance contact with APS and they have continued to provide me with excellent and timely service."

"This is the second time I have hired AA Action Electric and they did a terrific job. This time around they installed an interlock kit, generator breaker and power inlet, and also upgraded my NEMA 14-50 EV outlet with an industrial grade receptacle. At my request, the power inlet was installed in the laundry room to power up my battery inverter generator. Kenny and Andrew were on time, professional, fast and efficient, and friendly. The price quoted for the job was reasonable, and Chris, the service manager, was easy to work with, and the job was scheduled and carried out out within a week of my approval of the estimate. ."