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"NEVER use this company if you want work done correctly and expect to have any type of customer service. Alan at first is a very nice person and appears to be knowledgeable. - I wonâ t discredit him on that. However, he does incomplete work and then ghosts you when you attempt to call or text. In the beginning he will respond after about 10 attempts and with me he claimed he had a new phone that somehow he was not receiving calls/texts. After about 4 months of my texting (not daily because Iâ m busy, but every couple few weeks) he did return to replace one faulty light that never worked (he installed down lighting on the front of my home, 3 on each side) however when he showed up he said he had the wrong light and would return the next day. Now another 2 months have ticked by and I still cannot get him to come and replace the light. Mind you this is not a simple light bulb change. Trust that I went to see if I could just do it myself and even asked when Alan came by after four months with the incorrect replacement light. These are wired and installed under the roof. He finally engaged again a few weeks ago and said he was ordering some and would make this right. I have been texting and emailing only to be ghosted again. Mind you I believe these can be purchased at any Home Depot or Loweâ s. Itâ s going on 6 months now, no Alan. Iâ m considering a small clams suit just to send a message but I truly just want the light replaced. Also, he does not provide contracts which should concern you. My project was small enough (less than 1K) that I was not insistent. If you decide to use Alan, insistent on a contract with start finish dates and outline what happens if the job is not completed satisfactorily. Also insistent he writes down what materials he is using if you are allowing him to purchase them. Another reason that Iâ m beholden to him is I donâ t know what lights he installed and would have to pay someone to come out just to find that out. Of course, after my experience I went and researched his reviews and learned other customers on other sites have complained about Alan ghosting after he is paid for a job. I also think he has had a couple of other companies under different names probably because because of bad service/reviews. By the way, I used him because he came highly recommended by 3 of my neighbors. Itâ s just hard finding people who do good work and stand by a commitment to do good work. By the way, in the middle of this I let Alan completed two other projects (ceiling fan and camera system installation) and those projects were mostly OK. There are other reviewers who indicate Alan works hard for his money and that is true; hence, I thought I could really trust Alan to return and correct this light replacement issue. I guess what they say is correct though, trust no one. I will keep trying until I can get some time off to file a small claims suit. I am really sad it has come to this. But I had this particular project done for safety reasons so itâ s very important to me - I even explained that to Alan as well."

"Unethical business practice"

"Tony and his team were prompt on being on time for the scheduled appointment and explained in detail on how the new system functions and gave some helpful hints on its operation."

"Joe, Mark, and Their Team did a Splendid Job for Us on this Business Phone Line Install. There are Very Knowledgeable and provided the Needed Assessment and "Fix" in a Very Timely Manner. I Highly Recommend Accent Tel USA! God Bless You! Philippians 1:3-6! Have a Wonderful Day in the Neighborhood & "Stay on the Nice List"! :)"

"We had lightning rods installed at our home after having 2 previous lightning strikes. The first strike was minor, with only slight damage in the yard. The second was significant when a very large pine tree was hit close to our house causing various electrical issues in the home -- despite having a whole home surge protection system. Just months after having the lightning rods installed, lightning struck an even larger pine tree in our small back yard, Thankfully, the lightning rods saved us! It was a huge strike, and we had no damage at all in the house. These lightning rods were potentially life-saving."

"Donnie was a pleasure to work with on the phone. After describing what was required to install a Ring Floodlight, Donnie was able to provide a quote and time limit to perform the installation including some custom wiring. Jeff did the installation in the time frame quoted and the price was more reasonable than all other quotes received. I highly recommend them!"

"Mr. Donohue is very knowledgeable and has excellent experience in the lightning protection area. He responds quickly and has a very professional team of workers. He quoted the job using google earth information. When he visited the site he reduced his price by over 50%. I highly recommend him and I will use his company again."

"What a great experience working with Brandon and Brent! From hanging my Christmas lights, mounting 2 TVs and installing a ceiling fan, the final products look perfect! I canâ t say thank you enough! They also made sure they kept my house clean in every room they went into, thatâ s a big deal for me! Highly recommended!!"

"Friendly and nice people never tired to answer my stupid questions"