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"Horrible company to deal with. They came out to help to bring the elevator to the first floor. It was stuck due to a power outage on the block. They came out at 3pm Thursday and overcharged us overtime and travel time. As you can see from their publish hours 3 pm is within their working hours. They didn't tell us the overtime rate nor tell us that we would be charged over time.The service took under 45 minutes. Smartrise billed us for two hours at 454.00 an hour, total 908.00. When I spoke to Art at the company trying to discuss the proper amount for this service, he used profanity and name calling. Art hung up on me rather than communicate."

"Very fast and extremely well done. The crew was punctual, courteous, careful, highly skilled and worked every day, all day, until the job was finished. I would definitely hire them again."

"Efrain came several times to the property so we could discuss design aspects. He was so patient with me as well as the changes I made each time before I got a quote and he started work. We had a difficult area to have work done in Venice being in the middle of the block and our back alley too small for a standard construction truck to fit. Efrain investigated and figured out the best way to get the excavated soil out as well as the pavers and road base onto the property. Efrain is a man of great character. Once work began, he and his staff were incredibly respectful of our tenants, the property, and our neighbors. He was an artist in several areas, he leveled each and every paver by hand as well as used his expertise in concrete to direct areas for water to drain from the property during rainfall. When I decided to do change orders, he didn’t take that opportunity to charge me a vast amount of money because he knew I had no choice if I wanted the work done. He and his staff always cleaned up after themselves and made sure no one would be in danger of walking across an unsafe area. His work made such a huge difference to the quality and value of the property – it easily paid for itself. If you want an artist who prides himself on his work, Efrain is your guy."