Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
Castle Keepers Carpet Cleaning & Flood Restoration, Inc.
Castle Keepers is a family owned Carpet Cleaning & Flood Restoration company. We've been in business in the Tampa Bay area since 1990. We pride ourselves on truly "serving" our customers. Our greatest reward is a happy customer! To us, "It's not just your Home or Business, it's your Castle!"
"Kevinwas outstanding as he provided professional advice to me and to Lowes. the plumber lowes hired forgot to reconnect the garbage disposal hose to the dishwasher on their first visit. the plumber told lowes that not much water came out even though he did not verify with a moisture meter Kevin gave me advice to use a moisture meter and I found two areas with 100% Moisture even though I had a fan in the cabinet under the sink for days. He also reviewed the meter readings as I checked it when he came out for a carpet cleaning quote. Kevin saved me from the plumbers erroneous response to my request to review any damage caused by their failure to reconnect the hose to the dishwasher. The plumber came out right away but DID NOT verify his assumptions by using a moisture meter. Thank you, Kevin for your outstanding assistance and advice! The plumber finally responded and drilled 4 large holes so my fan could reach the underside of the cabinet. I will find out over the next week or so if the delay in action by the plumber resulted in damage to my counters. I am so happy with Kevim's support as I was helpless in this issue. as a result of his findings, the lowes installation manager came out finally with the plumber 5 days after reporting this issue. unfortunately. I had to call lowes several times about this. finally, I asked the manager to call Kevin as he is a fluid restoration specialists their plumber is not. the plumber finally took action and drilled 4 holes so the fans I bought could reach the area under the counter. I can only hope that this will take care of any potential counter warping or mold issues. I bought home new and have lived in it for 15 years without a single incidence of water damage 7 til now. My counter opening area meter reading at just short of 100% Thank you. Kevin!8"
Diana B on May 2018
Castle Keepers is a family owned Carpet Cleaning & Flood Restoration company. We've been in business in the Tampa Bay area since 1990. We pride ourselves on truly "serving" our customers. Our greatest reward is a happy customer! To us, "It's not just your Home or Business, it's your Castle!"
"Kevinwas outstanding as he provided professional advice to me and to Lowes. the plumber lowes hired forgot to reconnect the garbage disposal hose to the dishwasher on their first visit. the plumber told lowes that not much water came out even though he did not verify with a moisture meter Kevin gave me advice to use a moisture meter and I found two areas with 100% Moisture even though I had a fan in the cabinet under the sink for days. He also reviewed the meter readings as I checked it when he came out for a carpet cleaning quote. Kevin saved me from the plumbers erroneous response to my request to review any damage caused by their failure to reconnect the hose to the dishwasher. The plumber came out right away but DID NOT verify his assumptions by using a moisture meter. Thank you, Kevin for your outstanding assistance and advice! The plumber finally responded and drilled 4 large holes so my fan could reach the underside of the cabinet. I will find out over the next week or so if the delay in action by the plumber resulted in damage to my counters. I am so happy with Kevim's support as I was helpless in this issue. as a result of his findings, the lowes installation manager came out finally with the plumber 5 days after reporting this issue. unfortunately. I had to call lowes several times about this. finally, I asked the manager to call Kevin as he is a fluid restoration specialists their plumber is not. the plumber finally took action and drilled 4 holes so the fans I bought could reach the area under the counter. I can only hope that this will take care of any potential counter warping or mold issues. I bought home new and have lived in it for 15 years without a single incidence of water damage 7 til now. My counter opening area meter reading at just short of 100% Thank you. Kevin!8"
Diana B on May 2018