Get matched with top roofing installation & roof repairers in Shelbyville, IN

"On March 18, 2021, a hailstorm hit my roof. I was not aware of this damage until someone suggested that I have it inspected. I contacted my insurance company who sent out an adjuster who contracts with them. This adjuster works in the state of Indiana and was familiar with the regulations in the area. The adjuster inspected the roof and determined that replacement was required. He put together an estimate based on normally used pricing guidelines for roof replacement in the area. After obtaining several contractor quotes, I selected EADS Roofing to do the roof replacement. EADS accepted the estimate from the adjuster, and I signed a contract for that amount plus some skylight repairs and an upgrade to the shingle quality. I was told that EADS would not change the price without issuing a Change Order. In their contract was a clause which did allow them to adjust the price to conform to local regulations. Since the adjuster was familiar with Indiana regulations, I did not see this as an issue. The contract stated that the gutter screens on my buildings would be removed and reinstalled. Funding was included in the contract for this. EADS also told me that they would repair any damage caused by their roofers, though some damage to landscaping was to be expected. I signed the contract with EADS on August 17, 2021. EADS also asked me to sign a release for them to represent me to my insurance company. I declined to sign this release as the insurance company was paying me directly for the claim. Only one Change Order was ever written. This order reduced the contract cost because I had a separate contractor remove and reinstall the lightning protection system on my house. Work began on the roof on September 9, 2021, and was completed September 10, 2021. While the work was going on, I observed the roofers bending the gutter screens out of the way instead of removing them as was in the contract. Upon completion of the work, I noticed that the gutter screens were bent out of place and the bottom edge of the shingles were wavy as a result. Upon closer inspection, I saw that the screens were so mangled that they would not function properly. I contacted EADS and they agreed that the screens would have to be replaced. They told me they would have to check on material and labor availability and get back to me when repairs could be made. I called EADS almost weekly after that. First, I was told labor was not available, then materials were not available, then no response or “I’ll check and get back to you”. In early March 2022, I finally got the EADS Production Manager to come to look at the house. His solution was to go back to the insurance company to see if they would fund the repairs. After some delay, EADS sent a revised estimate to my insurance company on April 5, 2022 (but not to me). When I got the revision from my insurer, I found that EADS had not requested a supplement for the gutter screens, but had rewritten the entire contract, raising the total cost by 69%. I did not see that they sent any written explanation for the increase. By now, the spring tree blossoms were starting to fall. Since I have a lot of trees around my house, gutter screens are essential to keep the gutters working. On May 5, 2022, I told EADS they would not have to repair the gutter screens and to send me a final invoice for the work that was done. I promptly contacted another contractor who replaced my gutter screens within a week at a cost that was 23% of what was in the EADS revised cost. I continued to call EADS weekly to ask them to send a final invoice. After I told my insurer that I was not letting EADS repair the gutter screens, the insurer refused the revised estimate from EADS. EADS then sent another revised cost claiming math errors on the first revision. This second cost showed a 38% increase over the original contract. My insurer negotiated with EADS and got them to agree to remove the costs for the gutter screen work that was not performed. The insurer then approved the cost revision and reimbursed me for the difference. On June 24, 2022, I received a final invoice and work completion notice from EADS. This amounted to a 16% increase over the original contract (which had included the work not performed and the shingle upgrade). EADS has sent me a receipt of my payment."

"Josh and his crew were absolutely fantastic! Not only were they quick, the work was flawless-will definitely use them in the future."

"The roofers were working at a property 1/2 mile away and repeatedly trespassed on my property and took photos of my home, vehicles and property. My children were terrified in the house. I asked them to leave multiple times and they still returned. I went as far as to let the company know and the only response I received was a thumbs up. This company had quoted work at my home but after the experience and lack of respect for a private home owner and a family, I will not do business with them and would NOT recommend. They do not even have the decency to respond to a concerned potential customer."

"Extremely pleased with the re-roofing of back chamber addition (what I call that section of this elderly cottage, back chamber). I was concerned beforehand that there might be issues since this is in no way "typical" situation. Rojas knocked it out of the ballpark. Deeply satisfied with workmanship and how Team Leader Michael made all this come together. (Sales Manager Patrick and expert Freddy, thank ya'll too!)"

"I was more than satisfied by the work they did for me. The men were very courteous and did a great job. Would recommend them to anyone who needed their service. Great people. Thank you"

"Storm damage on our roof 2x this season and Warren Masonry handled it again! Great leadership with a dependable crew that cleans up after themselves and your property when they leave. Fairly priced with great communication and customer service. Definitely will recommend! Thank you!"

"David and his crew were very professional. David's bid was much lower than another bid we had, and my kitchen is beautiful! I would recommend David and his crew for any kitchen remodeling project!"

"2016 Nov John came to check leaking area and suggested to replace the whole roof. He promised after getting new roof, there will no more water leak. Even chimney, flashing,..everything. He told me no worry. I trusted him with new roof replacement in Nov. 2017 Jan, water leak badly, he came back to check and do water test. find a hold under flashing. They fixed. 2017 Apr, leak again, John came back to check, also owner came as well. They said maybe masonry with hole. They refer a guy to do some work, $2000. 2018 March, leak again, can't count how many times they back. They send a chimney guy, he suggest to take out whole chimney and rebuild it, estimate $20,000. After this, they change attitude to sympathetic,just said we have done what we can do. Of course, we didn't do it. I hired another Chimney company to do level II inspection. They told me the roof edge miss some piece call drain edge. According to Indiana law, that is necessary part. We asked ABC to fix it, they said we didn't check this item when we install the new roof. Just wonder how many people should know they need to check this item. I argued with them and asked them come back to add drain edge. FINALLY, no more leak !! Thank God! John is a very great salesman, Sonja is very helpful at beginning. But no body in ABC roofing can find the root cause for 18 month. Maybe we don't need to replace the whole roof at beginning, just need to add Drain Edge. We spend 22000 for new roof and suffer 18 month. Not sure this is our good luck or bad luck to have ABC roofing."