Get matched with top generator repair pros in Shepherdsville, KY

"I actually run a large childcare/preschool. Rob and his entire crew installed roughly 20 cameras, ran data cable line for our internet/wifi, installed entry door security and security pads multiple doors to ensure security of the children when in their classroom. They provided us with an app on our phones to view people trying to enter our facility and the app also allows us to unlock our entry doors if someone needs to enter the school, without us having to be at the actual door. This has allowed so much freedom as before, we were stuck to watching the door incase someone needed to gain access. We also had some computer issues that they helped resolve by leading us in the right direction with new computer purchases. Anytime we have the smallest issue, they are quick to resolve it that same day. I have many friends who own/run daycares/preschools and I tell all of them about the services they provide. They are top notch and I promise if they can provide the service youâ re looking forâ ¦..they will deliver what you need and exceed all expectations."

"Great job"

"They came to the house I asked for an estimate. I took Them down to look at the site. Mr. Gorman stated he wanted $3400.00 for the two pole buildings and he would look at the farm house and later tell me about the other house. His worker finished the two pole buildings and i did not see him check the farm house. The worker replaced the lightning system on the other house. Mr. Gorman gave me a barely ledgible bill for an amout considerbly higher and I felt intimidated since the work was already done . Mr. Gorman promised to send by email a reciept with the details. He did not send this email. I called and asked for the email he states he has arthritis and cannot write well and would send the email . I still have not received the email. I felt overwhelmed and am not pleased about the cost and would not reccommend this person . I deal with providers for other work and they treat me with respect and fairness. I do not mind paying a fair price for what I need this was not a fair price. "

"1. Called and stated my issue/concern very clearly stated I need the issue diagnosed and me to be INFORMED of any work performed PRIOR to it being done and invoiced. 2. Day one - MIKE came to assess and could not get in my crawlspace because he said he could not fit. Meanwhile the issue persists 3. Days later - MIKE and another plumber came out. Funny how MIKE was able to get in the crawlspace with him that day. They were down there over an HOUR. The goal was to figure where the leak was coming from and go about the best way to handle it. 4. MIKE was asked by the city plumbing inspector to put 4 tiny screws in my new water heater pipe to pass inspection (installed by another company) - MIKE made the choice to do it and it was done. 5. MIKE and the other plumber went into my bathroom and fiddled around. I heard every word that was spoken though MIKE thought he was whispering. He told the other plumber just get the silicon and seal the drain and put this MF'er back in there. He came out with his invoice saying they had stopped the drainage from the tub by sealing the drain as well as the pipe in the crawlspace with silicone caulk. I 6. i was charge a total of $377. Over 200 in labor and 89 for a trip charge, taxes and oh an $18 merchant fee for running the charge on my credit card. He also told me when I asked if this was a good solution that yes, it was, but that if my tub started leaking in the next 90 days, to call them and they would come out to do the work but it would be near $1,000 more? I was confused and I expressed my confusion because I must have missed the part where he had given me my options to either REPAIR or REPLACE - rather than putting a patch on it and giving me an invoice for it. 7. I called to get clarification the next day and was told the manger would call me bk. Which he did later on. I tried to ask clarifying questions about why I was charge for so much what is basically a band-aid that has no addressed the issues. The manager was off-putting and cut me off with every thing I tried to say. He felt the charges were appropriate and told me that plumbing work "isn't free". Duh, do you think I do not KNOW? But who wants to be charged for something they know will not address the issue? His tone was off-putting and he had an excuse for every concern I brought up. No concern at all! 8. Leading me to my final point. I called another plumbing company to take a look and find out what I had been smelling in my vents. They sent someone from HVAC first then a plumber (SAME DAY), Night and day difference with the other company from the service to the communication! They took pictures and I mean took pictures of all pipes not just one. I had puddles on top of my vapor barrier causing the smell. It was from my toilet and, you guessed it MY TUB. FRESH leakage from both which NCM said did not exist after they were done. 9. I called today, and obviously the NCM is not answering my calls purposely. 10. I have plans to take them to small claims court and get my money back. Period Takeaway - DO NOT HIRE THIS COMPANY. SAVE YOURSELF THE TROUBLES!"

"Great company, they were fast, friendly, & accommodating. I would definitely use them again."

"He was on time and has a great work ethic. His workers were hard workers and did a great job."

"no comments"

"Unbeknownst to us, our fuse box caught on fire and we were without any power. Ron and Angela arrived before the time they said they'd arrive. Ron completed the rebuilding of our fuse box in over an hour short of his estimated time of completion. They brought a generator to keep our refrigerator running - we did not loose anything from it . They also brought a battery operated fan which they lent to us for our relief from the 90+°F heat. They were professional and easygoing throughout their stay. Ron knew his way through this problem. I would definitely recommend them for any electrical work you might need."

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Very happy to have Aaron here again for our electrical needs. He's done work inside and under our home now and we will be having him back when we continue with other remodeling projects!"