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"Our journey began in 2012 when my bride and I went to the Napa Home & Garden show where we met the folks from System Pavers. We enjoyed the conversation we had with the employees there and set up an appointment for an in-home consultation. Being first time home buyers, we couldn’t wait to see what was in store. We met Chris Murray who showed us the wide paver selections that they offered, and we decided on an overall look that was really exciting. The completed project estimate at that time was more than we could afford, so we scaled it back by just having the patio built. The patio turned into phase one of our backyard project. I kept in touch with Chris throughout the years and when we could finally afford to complete our backyard project and scheduled a time to have Chris return in 2017. When he stopped by he had the original plans that we drew out back in 2012. We reviewed the design again and discussed some new paver options for our retaining wall, lighting and fire pits. We also spent a long while trying to figure out the best color scheme. Chris shored his opinion with us and didn’t push the things he felt we didn’t need. You don’t see that very often in a salesperson. Before work began, I meet Michael Silva who is the project manager for our area. Michael and I went through the drawn project so that he and I were on the same page. He made some suggestions that I never covered with Chris and discussed how each item would be assembled. The time he took to go over all the plans made me feel at ease with how everything would turn out. Work began in the first week of May where I had the pleasure of meeting Michaels crew. Three very hard-working men who extremely professional. They took the time to answer any and all questions that I had regarding their processes, especially when it came to the retaining wall. As the project progressed, we ran into a few unforeseen design snags. The first snag was our initial patio, apparently over time the patio became unlevel due to ground settling, so they removed and repaired the entire patio (warranty). The second snag was our fences that we share with our neighbors on both sides. There seemed to be a pretty significant incline to the fence that we couldn’t see from the start due to the weed growth. Michael was very responsive; he laid out all the appropriate options and walked me through what each would look like. During the last few days of the project, and seeing how it all came together, the overwhelming joy of seeing the backyard of our dreams makes me extremely thankful that we met the folks at System Pavers. While our project was a long time in the making, we now have a place where our daughter can run and play and a place to hang out with family and friends. Thank you Michael, your amazing crew, and System Pavers for all that you do. Five star from start to finish."