Get matched with top appliance (microwave oven) installers and replacers in South Elgin, IL

"I had Astera come out to diagnose what was wrong with my washing machine. They made it very clear that there would be a diagnostic fee, which I was completely OK with. My issue was that Vlad, the tech they sent, was at my residence for less than 5 minutes. He accurately diagnosed that my washing machine was semi-broken (which I knew), and told me specifically that the rear bearing was broken and the outer tube and rear inner bearing need to be replaced. He recommended that I just buy a new machine. I wasn't quoted repair costs, or given an estimate of repairs, just told it was broken, and to go buy a new one... I understand that may be the professional opinion, but it's not professional to spend less than 5 minutes at a house call, collect a diagnostic fee, and leave. It left me with the impression that they just came to collect the fee. "

"The men made a great new shower area! They cleaned up as well! I called the office to try to arrange the balance of work. Haven’t heard back from anyone - but yes! The work great!"

"We are so happy with the job Holague Services did for us! We have special needs grandchildren and they helped us extend a half wall to keep our babies safe. They were professional, on time,had great communication and respected us and our home. Highly recommend!"

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."

"My 25 year old pump was going out when I called at 4:30 pm. By 5:30 pm Prairie State Water Systems was at my house to inspect my system and verified that my pump was going out. At 8 am the next day, two men arrived. My pump was replaced with higher grade piping, couplers, and new wiring. As my system was 25 years old, I wanted the control box, pressure switch, and pressure tank in the basement replaced. By lunch I had a new system done at a fair price with a very high level of craftsmanship. I highly recommend Prairie State Water Systems."