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"The initial installation was done professionally. Unfortunately after three months the system failed. From Friday to Tuesday I was without hot water and heat and the temperature in my house went down to the 40s. It took five visits to fix the issue. The manufacturer advised that the solution called for disabling something in the system to keep that part from failing. I am worried that the system is not safe. I will be contacting the DC Consumer and Regulatory Affairs as I have no faith in the quality of this system. This company installed a furnace and hot water heater system in November. Three months later I discovered water leaking from the system; there was water all over the floor. A tech came out on a Wednesday but was unable to make the repair. The tech shut off the valve and had me turn off the system. He returned the next day and stopped the leak. Due to warmer than normal temps I didn’t realize the heat was not working and by Saturday morning the temperature in my house was in the 40s. A tech came out for the third time on Saturday but wasn’t able to fix it. I would have to wait until Monday. The tech returned for the forth time, was here for about an hour. I found out later a part needed to be ordered but would not be available until Tuesday. The tech made a repair and said he disabled a part, per the manufacturer, so the system wouldn’t fail again. I don’t have any confidence that this system is safe or fixed so it won’t break down again. I began calling customer service on Saturday when it was clear that the system couldn’t be fixed. I asked for a replacement of my system. Unfortunately the people who could help were not available on the weekend. I waited until 8 on Monday and still had not received a called. At this point I was quite angry. I finally received a call back and I vehemently expressed that I wanted a replacement system. I was told it didn’t work that way and he wasn’t in the mood to be yelled at and hung up."

"Adam and his crew did an amazing job giving our yard some TLC. He is a peoples person and very professional. I was pleased to have met him in person which he prefers. The crew edged and mulched our flower beds. They trimmed all our trees and removed shrubs that were diseased with mold. Kimberly (Yard Mgr) Adam’s right hand ma’am spent special detailing to dig up river rocks that were buried and outlined the mulch and it look awesome. Adam also identified a sick tree that was poorly planted and suggested removing. Overall we are extremely excited and pleased with our yard. Thank you Chip Chop and Grind for building a relationship that last a lifetime."

"DO NOT HIRE THIS COMPANY TO RENOVATE YOUR POOL. They will do the job, make a mess, create problems and once they have your check, Izabella will disappear. Renovated our pool in May, 2022 and was immediately notified of a problem with the quartzite finish. She disappeared for 21/2 months and until a call letting her know we would take further action, she finally showed up. Now, she is blaming us for the problems she created and is acting as though she is doing us a favor by suggesting a solution that may do further damage. AGAIN, I CANNOT SAY IT ENOUGH--DO NOT HIRE Izabella at PRICE RIGHT POOLS. Terrible!!!"