Get matched with top roofing installation & roof repairers in Spruce Pine, NC

"When making the appointments I was always clear that I wanted the out of place shingle addressed and confirmed I would not need to be home for the visit. Scheduling got rained off 3 times (nothing they could do about that), but I had to follow up with them to reschedule. The last time I called to reschedule, I was told that the service had been completed and the result was “no shingles were out of place & they could not get access to the rear of the property, as it was fenced.” That's it! I eventually talked with the technician responsible for the visit who informed me: 1. He did not actually visit but sent someone else 2. They will not open a gate as they are concerned about dogs and liabilities (really…. & the gate was open that day)! 3. He was unaware this was an angieslist tune up and when he realized that, he stated the roof was too steep to qualify and that's why they did not go on the roof The difficulties scheduling, level of communication and the technician’s story did not make me feel comfortable continuing to work with them and we agreed they would refund the “deal”. The management team was then very responsive and professional and the deal was refunded immediately. I am now getting another angieslist contractor to look and quote for the repair. I did not believe the claim that my roof is too steep to qualify for the deal. It does not look anything special, it is the same as all the others in our neighborhood and contractors have walked on mine and neighbors before. BUT from accurate measurement in the attic, I confirmed it is an 8-12 roof which does not qualify for any roof deals on angieslist. Before purchasing any roof tune up deal, I would recommend members go into their attic and measure the rise for a horizontal run to confirm their roof is within deal specifications (6 inches rise for 12 inches of horizontal travel)."

"Roof Genie inspected our roof and determined that we had significant hail damage. They contacted our insurance company, filed all the necessary paperwork, met with the adjustor and then completed the work. We were shown several samples but they were not exactly what we wanted. They kept finding samples for us to view until we found one we liked. They never rushed us, or pressured us in anyway. They were very responsive to our needs and treated us with up most respect and professionalism. The crew was very professional and efficient. They worked tirelessly without stopping, took great care with our house, lawn and landscaping. They kept the work site very clean and orderly and when they were done you would not know they had been there. <br />"

"There was damaged done to the roof because the gutters leaked. The initial contact that came to my house should have received a "C", but the onsite man did a great job he redesigned the gutter plans making the repair run smoothly."

"All work was completed very timely.  From initial serious contact to completion of work was less than three weeks.  That included delays caused by weather.  I was very pleased and will recommend Eric and Southern Roofing highly. I VERY seldom give anyone an A, there is always room for improvement, that shows I says I was impressed. <br />"

"Repaired leak around fieldstone chimney. Took a little longer than planned, but we were very pleased with the result"

"They came in on time, on budget and cleaned up after themselves extremely well. We paid half up front an half on completion. We have a very large roof."

Let us make your property feel like Home Again! \n\nAt Home Again, we want to give your home the love it deserves. Our Restoration division offers 24/7 Emergency Services, and is specialized in Water, Fire, and Smoke Damage Restoration, and Mold Remediation.\n\nOur Remodel division can help make your home improvement dreams a reality. We truly believe your home deserves the best, and you will always get the best from Home Again. \n\nLicensed and Insured.

"They were great. They came come out, were efficient and patient. I think I even called them back and they went back on the roof without any additional costs."

"Great quality installation and very neat"

"Perfect. I enjoyed getting to sit in the storm shelters at their showroom to help with size selection. After signing up for the install, they connect you to an online portal to manage the contract and to update building permit number, etc. Installation was prompt and clean."