Get matched with top wood shake or composite roofing installers and replacers in Stevenson, MD

"AROCON Team, and Michael G., get a perfect 10 star rating for their honesty, construction knowledge and skills, professionalism in all areas, great communication skills, friendly, and fantastic customer service. AROCON Roof Tune-Up and Gutter helps me get ready for the fall/winter season and/or for the spring/summer season at at a very affordable price. Thank you AROCON Team, and Michael G."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"It went overall well. The replacement options were clearly presented, with dollar amounts included for any "extras" or any downgrades (making it easier to make decisions on these potential trade-offs). Work was completed on-time, and workers showed up when scheduled. Upon our inspection, several items were identified that needed to be addressed, which ultimately was done to our satisfaction. We would hire again, and in fact did when it turned out our garage roof did need replacement just a couple months after main house roof."

"John Krause Construction recently replaced my roof. I am very pleased with the quality of the work and the price we paid. Their crew was professional and courteous, and a pleasure to work with. They took extra care to clean up my entire yard and ensure I was happy with the job. I would highly recommend this company for any and all home improvement projects."

"I love this company! They always answer when I call and immediately schedule me - unlike other roofing companies who will either “call me back” (and never do) or just never answer their phone. I’ve used them twice - once to repair a siding issue and another time to replace my flat roof. The estimator (Rick) is always on time, professional, patient and nice. Both jobs I didn’t even have to be home for them to do the work. They took pictures of the work done and emailed them to me. This is my roofing company for life!"

"The job required some additional plumbing work which was included at no additional cost.  The tile work is beautiful, and includes some unique detail that I would never have considered.  He installed new shower doors to replace the old shower curtain which added to the overall appearance of the room.  The materials used were first rate and construction techniques high quality.  Overall, we were very pleased with the finished product and believe we received high value for the price.  Walter is easy to deal with, dependable and reliable.  He made every effort to ensure we were happy with the finished product.  I plan to call him again for my next home renovation project.      <br />"

"Mr. DePollar was professional, fair, and kind and the price was significantly lower than several other bids that we obtained. The team was always on time, professional, with a great work ethic, and outstanding craftmanship. The attention to detail and a quality install was clearly evident. We are extremely pleased with our roof and it's beautiful. Three skylights were replaced as well as trim work on the inside of the house. The trim work really took the look of the skylights from plain to great looking. We've received many compliments. We will definitely hire Chey Chase Remodeling for other projects."

Since our inception, East Coast Roofing Systems has strived to give the homeowner a breath of fresh air in the construction space. Providing seamless communication, service, and an overall experience that trumps all others. Roofing as an industry has become antiquated due to lack of technology, customer service, and quality. Because of this, the overall homeowner perception of most roofing contractors is negative. Our mission at East Coast Roofing Systems is to provide a 21st Century approach, with the ultimate goal of providing an exceptional roof inspection, installation and replacement experience. Other services offered are gutter, skylight, siding and window installation.

"I couldn't have been more pleased with Charm City Roofing. Home repairs, especially roof repairs were something I dreaded to think about. My experience with Charm City Roofing changed all of that. Starting with my point of contact Mac who did a WONDERFUL job explaining the process and providing a comprehensive step by step of how the installation of my replacement roof would be completed. My home currently has solar panels which needed to be removed before the installation of the new roof could begin, due to the slow response from the solar company this took over 4 months! Dispite this headache, while waiting for the removal the Charm City Roofing Team checked in with me periodically, maintained my tentative install date and continually assured me they would get the job done. The roof was completed as promised and I couldn't be more happy, the installers showed up on time! roof was completed in one business day! (Again as promised) Yard was cleaned up Completely of every material."

"I highly recommend this company. I had a new asphalt shingle roof installed as well as new gutters. They were prompt and efficient. The clean up was incredible. When giving the initial estimate, social distancing protocol was recognized. Definitely worth hiring!"