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"Needed new front steps did an awesome job all in one day, cleaned up all debris and very friendly and accommodating "

"Absolutely Outstanding Work! Highly knowledgeable and professional from start to finish. He was timely, reliable, and kept his word every step of the way. At the end of each workday, he provided detailed updates on what was completed and what to expect next. He extended my deck by 20 feet and completely rebuilt it using Trex — and the result is phenomenal! I’m beyond ecstatic with the outcome and have already booked him for upcoming projects at my rental property. Truly exceptional work!"

"Alex is great."

"Dishwasher installation was fast and well done. Works great. Price was very fair. Great job. "

"He was a really nice guy that knows what he doing ."

"They did an amazing job. Very pleased with the work. The crew was well organized and did the job with amazing speed. I would highly recommend them "

"Stairs are okay but they charged me in full before project start because they couldn't invoice me for just the deposit. Then Pushed me to carpet them instead of drywalling the closet portion cuz they saved and reused the wood panels that weren't supposed to line up because I wanted the stairs completely rebuilt not just wider boards slapped on top. I had no choice of carpet some subcontractor showed up and installed medium pile light gray carpet and the owner or supervisor for Navarro only was there to start even tho her guys could not speak English to communicate with me she was supposed to return to check the work and she never did, when I called it sounded like she was at social hour with friends and didn't care cuz she already got her money. Haven't seen her or heard from her since and I've fallen down the stairs 3 times due to the carpet they had installed witch can't be removed without the staris looking like a horrible mismatch of old and new wood which defeats the whole point."

"It was fine"

"The experience we had collaborating with Jeremy and the Sensible Home Products (SHP) team was outstanding and one beyond anything we could have imagined. In fact, we have never had a better experience with any contractor or company, of any type, than what we had with SHP. Trust, transparency, and talent are three essential elements that drive a fantastic customer experience. Jeremy demonstrated a level of trust that gave us comfort that the needed improvements made to our 90-year-old home, were appropriate and that the house would be safe, secure, and visually pleasing for future generations. This trust emerged from the initial quote that described the specific steps SHP would follow, to leaving the work area, every day, as spotless as when the team showed up, to traveling to the Boston area for a door that was not available at a store in Connecticut, to creatively and thoughtfully solving the issues and challenges the house threw at SHP, to taking every requested addition to the project with a can do attitude. In a nutshell, the SHP focus was ensuring that the improvements to our house would stand the test of time, and that the work was completed with care and dedication as if we were part of Jeremy’s family. Jeremy was transparent about the daily work. He sent us pictures of the progress made and of the structural issues that were uncovered. Although we would have wished wood rot, roof leakage, water damage and termite damage did not exist, they did. Because Jeremy provided the daily updates, he was able to share why the improvements were needed and important. He always answered my questions clearly and concisely. The SHP billing approach was clear so there were never any surprises. In fact, I was pleasantly surprised at how reasonably the project ended up costing. Observing Jeremy and the SHP teamwork was amazing. I have never seen such a talented, dedicated, caring, and creating team. They worked with amazing efficiency and effectiveness. I can attest, based on other projects we have taken on, this project would have taken much longer than the five short weeks (including Christmas and below freezing temperatures) this took. The quality of their work was remarkable and the pride in their workmanship was always evident. The extra touches he included in the project and the counsel he provided gave us 100% confidence that he would do what was right and that he, and SHP, would go above and beyond. The house is beautiful, and Jeremy and SHP will always hold a place in our hearts. They are an absolute gift, and they are now considered part of our family. I did not know Jeremy before this project, but I now count him as a friend. Going forward, we will call Jeremy and SHP first and we will know that he will care for us and for our house as if it was his own."