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"Spent ~$50,000 on a new roof with them. Thought everything went well. Years later discovered that they had not sealed the cricket on the chimney well enough. Discovered water coming in and eventually rotting the wallboard, studs, etc. Had to replace entire wall. Called them about the issue, they sent a rep. He said it was the chimney's fault, it was leaking. Not so, opened the wall and ceiling and had another roofer come spray water on the chimney, nothing, no leak. Then sprayed water on the cricket, water came in. Exterior Medics would not admit any fault. Had it repaired, no leak, no problem since then. Had recommended to a friend, never gain, he also had a bad experience. DO NOT USE IF YOU WANT QUALITY WORK AND A COMPANY HAT STANDS BEHIND THEIR WORK."

"Unprofessional visit. Showed up unannounced and we only knew they were there because one person stood 10 feet from our porch staring at us in through our living room window. My wife spent 10 minutes talking to them, they stated they had no business cards, they only had an appointment card but didn't present it. Honestly when you show up at someone's house you need some sort of identifier if your walking door to door in casual clothes. After the uncomfortable dead stare through the windows my wife and i have decided to post a No Solicitors sign. They didn't take no for an answer at first, pushing with more questions to circumvent the no she gave, as well as interrupted our dinner, as they showed up right at 6pm."

"Great.good job"

"I purchased a full trim wrap package as preventative maintenance on my new home. My wood trim was in good shape, but there is a ton of wood on the exterior of my house and I figured that getting it wrapped would give me some peace of mind. Paid cash for the project and had no trouble dealing with the office or my salesperson. When my appointment date came, a subcontractor arrived and began installation. The job was completed the same day. The crew managed to destroy about half of my front lawn (which has not really recovered), and put a scratch on my car, which I had moved to the curb to give the crew space. The quality of the work was atrocious. There are certain sections that are passable, but the majority of the project looks awful. There are large bulges on nearly all of the corner posts and most of the panels on the bay windows, and it has been getting worse over time. The finishing nails used to attach the panels seem to have been used completely at random - most of the bay window panels have 4-6 nails per panel, while one in particular has 14 nails and looks utterly terrible. A large amount of the caulking has separated, to the point where it's no longer something I can handle myself in a reasonable amount of time. High quality caulking should definitely last longer than year when applied correctly. Unfortunately, it looks like it was applied by a child in most areas. Naturally, this completely defeats the purpose of this job since moisture is able to get in pretty much everywhere. Worst of all, this summer, just a little over a year since I had the installation done, I have had a lot of humidity problems in my home. I decided to check the soffits to see if the fly-by-night crew that installed my trim had done the soffit fascias correctly. Turns out that they did not remove the existing vents or wood under the fascia, which was specified in the contract. So... now I have basically no attic ventilation due to the existing small vents having the vented vinyl fascia overlapping. I attempted to resolve many of these issues last year, but didn't have much luck with the one-man repair crew they have. I'm a single father of two young boys and at the time I was working two full-time jobs, so it was pretty tough to find an opening in my schedule. Whenever I did get in touch with him, his next appointment was always 2 weeks out and conflicted with something I had to do. The frustrating part was that he was always under the impression that he was only coming out to 'trim the patio doors', which the company had decided to throw in to make up for the issues I had. I explained multiple times that I had several issues that needed to be addressed, and yet I kept hearing the same thing, even after he had arrived one day and I explained it in person. I sent pictures of all of the issues to the company and even had my salesperson come by and see them in person. Things got pretty busy when my boys started school, so I didn't get a chance to follow up again until just recently. After discovering the unacceptable issue with the soffit fascias, I contacted Paramount two days ago through their website, and also attempted to call them. I didn't receive an email response, and did not receive a response to the voicemail message that I left. So here we are. Overall, I wish I had not had this project done at all. My home looks significantly worse than it did before the job was done, and I am very concerned about possible water/moisture damage due to the poor installation. The quality is so poor that I am considering hiring another contractor to simply remove all of it and repair the existing wood. Just take a look at the pictures... Now that I look at them, it's even worse than I thought."

"While the materials and communication was good, unfortunately there were some things that left a bad taste and I am not sure I would use them again. While there were some issues that they are addressing quickly, like replacing a part of the door they changed because a piece was smothered with white silicone, and also replacing a panel that was broken when they capped the trim outside my home, and they destroyed my big rosemary bush. I'm baffled as to why they didn't notify me at the moment and instead I had to wait until the walk-through to find out. The forklift person who came to pick up some material that wasn't used left a hole in my driveway. I just sent them some pictures, but haven't heard back, but hopefully this looks like it will be repaired. I am also not happy with how the door looks after the install and the reply from the QA walk-through was 'that is how we seal all the doors'. I appreciate that the amount of clear silicone used will prevent leaks and bugs, it looks like someone watched a whole bunch of YouTube videos and at the end some measurement went wrong and the mistake was covered up with an uneven line of silicone. Time will tell how long the silicone will hold against concrete. I would have hoped instead that they let me know it would look bad and talk about options even if it meant spending more money to get it to look OK. door install: [*** Link removed ***] [*** Link removed ***] white silicon smears: [*** Link removed ***] bush: [*** Link removed ***] broken panel: [*** Link removed ***] driveway: [*** Link removed ***]"

"We met with Ryan and Pete who were both extremely professional and knowledgeable. They met with my husband and I discuss new windows for the main floor of our single family home. We have a toddler and newborn and Ryan helped keep our toddler occupied and was very understanding and patient as we had to multitask in taking care of our kids while also discussing the window project. We were impressed by their warm, genuine approach which is very different from a typical salesperson trying to get you to go with their product. You could tell they truly believed in the company, the goals and values, and the product/services they provide. Due to personal reasons we weren’t able to invest in the project right now but we will 100% be contacting Ryan in the future and using Peak for all our future window/roofing needs. When you find a good, reliable company like Peak you want to make sure to spread the word and we will be recommending them to our family/friends/neighbors who need any projects done in their homes."

"We were looking to increase our attic insulation and met The Home Doctor Company at the Capital Remodel and Garden Show in February 2025 as well as some other companies. We consulted with several companies and decided to go with The Hone Doctor for our attic insulation. The company rep, Chris Lear, was very good explaining what they would do and why our attic needed R-38 insulation. I knew we needed more but did not realize our attic was only R-13. I have worked with numerous contractors before on projects and felt this was a really good company plus they have great reviews. The installation of the attic insulation went very well. They do install siding as well but decided to put this project off for now. Would highly recommend this company."

"They couldn't have been more responsive or helpful. Customer satisfaction was clearly their top priority. It was literally some of the best customer service I have ever experienced! I could not recommend them more!"

"Everybody ive talked to starting with the sales rep Wu, down to Dylan the project manager, and especially Leo's roofing crew has been absolutely amazing. Even the folks behind the scenes communicated everything effortlessly, and my roof is excellent. Cannot speak highly enough about this experience."