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"It went fine."

"Everything went well except for fixing the hot water faucet in a stand alone claw foot bathtub. The tech, Chris, had trouble getting the valve removed due to corrosion. As a result the valve needed to be replaced. Chris went to a couple of supply places to get a replacement with no luck. He then put the old valve back in, which was now unusable. He told my wife that we shouldn't use the tub because of the bad valve, left the bill and then left. I now had paid $365 and had a tub I couldn't use. I called the owner to see what that plan was. He was very defensive right off the bat telling me that he knew what had happened and that was the risks you take and that things like that happen and it wasn't there fault, all before i could even ask him anything. He said I would need a new faucet. There was no plan for them to follow up with me on what to do. It is unacceptable to me that they pretty much told me that I was on my own from this point on. After going to a plumbing supply house and showing them pictures of the faucet, he said the gold colored faucet I had was a $2000 faucet and the cheapest option would be at least $650. He also told me it looked like a Kohler faucet and that I should contact Kohler to see if they could help, which I did. They were able to send me the replacement valve which cost $77. I was able to install the new valve myself. If I had listened to the owner of Drain Master, I would have been spending at least $650 and then the faucet would not have matched the tub. I think Drain Master should have worked with me to solve the problem and suggest calling Kohler and not just walk away from the problem."

"Eric and crew were awesome. It was a big job but they completed it in one day. We thought the price was extremely fair, at the end of the job we realized we may have paid too little. Extremely competent and professional."

"They did what was required for regular maintenance."

Maumee Valley Heating and Air Conditioning specializes in residential home heating and cooling service and installation. We have been locally owned since 1965. We are a Factory Authorized Dealer for Bryant. We are also members of the BBB and the Toledo Heating and Air Conditioning Contractors Association. If you need a heating or cooling system replacement we offer free estimates and take the time to find out what you want out of your comfort system. We do this by discussing the comfort issues in the home and then properly measuring the home for system sizing. We, of course, provide this service free of charge. We maintain a professional staff of installers that focus on quality and cleanliness. Our installers average 10 years of experience in the HVAC industry. Our company recognizes that air conditioners always seem to fail on the hottest day of the year or furnaces on the coldest day of the year. We want to make sure that you have access to a service technician on those days. We have a service department that is separate from our installation department. Our service technicians are North American Technician Excellence (NATE) members. The bottom line. If you are unhappy in ANY way with our company after a new installation, we refund you 100% of the investment. Additional contact name - Chris Theodorou. Additional email - chris@mvhac.com Additional DBA - Maumee Valley Heating Inc.

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."

"Not good he replaced the counter top with a gap between cupboard and counter top"

"Company has been a major disappointment from start to finish. During installation, they tracked mud throughout the house, knocked my dehumidifier out of place (which I had to repair), and left mold starting on the furnace room drywall. They also failed to complete the job on the scheduled day, never called me back to reschedule, and I had to chase them down myself. Not long after, the system broke down completely, leaving us without AC for a night with it being 80+ degrees in the house. I have young children who were miserable and couldn?t sleep as a result, and I?m not sure what their ?emergency? service is, because no one answered their phones until the next morning and I tried calling their emergency line. I then had to take time away from work to be home while they fixed what the technician admitted was an improper installation. In addition, the ?premium? system we paid extra for actually made the gap in upstairs/downstairs temp worse. No money back for wasted time. Stay away."

"Very professional outfit. Top notch equipment. They made time for me on a short notice."

"Everything was Great!"