
Serving Thorntown, IN and surrounding areas
Approved
In business since 2003
Free estimates
Warranties offered
"The crew did show up on time. Neither of the two-member crew on-site spoke any English. The language barrier caused a great deal of issue throughout the day, especially when they hit our "Private Utility" water line. My spouse and I were very surprised when we called the office that this was 110% on us and they could finish the project but if we wanted our well water line repaired or replaced that would be on us and out of our pocket! Every time we needed to communicate to the crew, we had to call the office and relay the message. Then the office would call the crew chief that spoke multiple languages, that was on another "more important" job, and the crew chief would call the crew on at our location. The salesperson Mike Speek Jr. spoke eloquently and sold the job as he should have and has been trained to do. I have found out that his father actually owns the country. The day we had issues during our install the phone number he left as his "personal" number didn't work so everything had to be communicated to the office. The two-member crew installed the fence wonderfully. Looks and works great. However, the clean-up of our 2 sidewalks and driveway and flower beds were really left in a poor condition. They "swept" the drive and sidewalks but still left a lot to be desired. The next day we used our hose and shop broom to clean and make presentable and then waited for that to dry and finished with a leaf blower. I was amazed at the number of tools they carried with them but a leaf blower was not one of them, which would have made our area look presentable immediately. Again, the fence looks amazing. For almost $4k dollars, we should not have had to pay a plumbing company to fix our water line, at a cost of $800.00. The area should have been left as they found it and the salesperson (the owner's son) should have left us a real cell phone number to contact. And at least point out to us, in the very small print on the back of the contract, that if there were any "private utilities" on the property, that if a problem occurred, it would be our responsibility and financial responsibility to fix and repair. I am sure had there not been water spewing out the ground the language barrier would have been a much lesser issue. Again, this should have been communicated to us. We have enough friends that we could have asked one to have shared our day and to help translate had "we" known. At this point I would not recommend AMERIFENCE to any of our friends or anyone else looking for a fence to be installed."





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