Get matched with top wood fence repair pros in Tiffin, OH

"They were excellent would use them again!"

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"Horrible craftsmanship. He did not order the materials as draws were paid, then wanted more money to order materials. Installed a boat lift as part of the project, it was not installed to spec and dropped our boat. The seawall steps have washed out from rain. Left trash, building scraps all over the work site."

"I’m probably the only person seen on the website not giving five stars but I will give the truth of my own personal experience. First of all my landlord hired this company. 1st time the owner was supposed to be out I waited over two hours before contacting him, he declined my call and text me that he had no idea who I was…had to reschedule. 2nd appt they were over two hours late. Afterwards, They had to come back to fix the door lock the next day. I’m now waiting for someone to come back out a third time because of rain pouring inside my kitchen on Friday. Called first thing Saturday to report it and was told there’d be here first thing Monday. It’s Monday and now I’m being told it will be the first topic of conversation this morning…I have stressed SEVERAL TIMES to this company how valuable MY TIME is but it doesn’t seem to matter. I was expecting them to be here to make wrong right because this is unacceptable. I’ve had to rearrange my schedule multiple times…I just don’t feel like I’m a priority nor that my time is considered valuable despite my ft time and the multiple things I juggle Day to day. And so I’m sharing my experience. This was a job set up by my landlord but should not matter one way or the other. (We also Have allot of rain coming within the next three days)"