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"Subject: Feedback on Recent Window Installation – 14754 West Ashcroft Dr., Goodyear, AZ Dear Champion Customer Care Team, I wanted to share some feedback on my recent window installation at my residence. Overall, I’m very happy with how the windows turned out and appreciate the team’s hard work. However, I noticed a few areas where the overall experience could be improved for future projects. "Communication" - Keeping customers updated on when windows are being made, shipped, delivered, and installed would be very helpful. - If there are any delays, a quick update goes a long way. - Timely responses to calls or emails ensure questions or concerns aren’t missed. - Making sure installers have all materials on hand helps avoid delays. - If the crew needs to return to complete the job, clear communication—both verbal and written—would be appreciated. - Sharing photos of the completed work would be a nice touch. - Having someone perform a quick quality check and obtain customer sign-off would make the process feel complete. "Quality" - Making sure windows are installed plumb, level, and square per manufacturer and AAMA/FGIA standards. - Verifying that seals and insulation are properly applied to prevent air or water leaks. - Checking that all windows open, close, and lock smoothly with no gaps. - Ensuring glass and frames are clean and free of scratches or residue before completion. - Taking a few minutes to walk the customer through the finished work and provide maintenance or warranty details. - Leaving the work area clean and free of debris after installation. I hope it’s helpful in supporting continuous improvement and customer satisfaction. Best regards, Edgardo Garcia"

"Power has been THE WORST experience I have ever had with anyone doing work on my home. We paid over $35,000 for all new windows and doors and have been in a nightmare with these guys since June. Work crew showed up and for two days just made a terrible mess. Windows were so poorly done that we had to have 6 of them reinstalled. We ordered a huge new slider and they brought that out and left it partially installed. No hardware, not even trimmed out. They told me they could get back to my house on 9/17. You can see daylight through the slider frame. Its 110. You get the idea. They give ZERO cares...none. I have been begging and nothing! DO NOT use these guys. Contact Pella direct. Not these scammers...BEWARE!!!!!!!!"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Replace the house roof and replace the patio flat roof in 2011 for over 20000 dollars , Now 2025 and sill no leak ,"