Get matched with top wood fence repair pros in Townsend, MA

"No complaints, job went great"

"KC Fence did an amazing job with my project. KC Fence removed a wooden fence that was 35 years old and replaced it with new fencing. From beginning to end, KC Fence did an outstanding job. The estimate that I received was fair and the job was completed on schedule. My new white vinyl picket fence and a welded wire fence were both installed and also completed on schedule. Both fences had gates. A welded wire fence gate is very difficult to construct and KC Fence outperformed my expectations. Both of the new gates are sturdy and attractive. My fencing looks fabulous and I was very pleased with KC Fence's skill and high commitment to customer service. I highly recommend KC Fence."

"When I first met Edwin he was very polite. He promised to follow the explicit details of the project which were to match existing fence. He said he would start in two weeks. When he finally showed up it had been a month. He stayed for a few hours and went home sick after having brought a small amount of disgraceful materials. I mistakenly agreed to pay $300 for these in advance. The wood was cracked, some posts too large and the boards the wrong species. After being instructed not to use a specific post he did so anyway. Then proceeded to make the gate a foot shorter than fence. After he left I noticed the cross bars were pine which he argued and lied over until Angi got involved. To keep job he agreed to get cedar like the original fence. By then I had had enough manipulation and childishness. He insisted on finishing job and I did not want him to. So in fear he would, I had to keep and move the materials he lazily left. If I do not get my $300 back I am glad because the gentleman working for him was very kind and I don’t want Edwin having an excuse not to pay him. Edwin is dishonest, and immature. I do not recommend him! My parents recently passed away and I wanted the project done for my Mother at least by Father’s Day. I am disabled and my puppy who is helping me to survive is not safely contained in my front yard. The Summer is wasted because I cannot empty the garage and get my home ready for a future PCA. Edwin knows not what he did and didn’t do. Do not hire this person and God Bless!"

"After paying our deposit for a fence install, we contacted the company over concerns that digsafe did not properly demarcate our underground electrical main that is in the vicinity of of the installation area (it was specifically mentioned in our contract that Reliable would handle). I dealt with a rude and confrontational customer service agent named Kelly Dineen, who told us that it wasn’t Reliable’s concern whether our utilities were affected in the install. Hopefully the Reliable install crew puts more pride in their work than Kelly does in hers, and hopefully we won’t encounter any issues where need customer support! Definitely would suggest looking elsewhere for your fence needs."

"July 3rd- No Show I reached out and they told me due to Covid they could not get the fence. Understandable but I wish they had called. July 17th- Shipped. Will be in this week. Understandable. July 27th- I reach out.. any update? “Looking into it” August 6th- We will be there Saturday. What tine? “No answer” August 12- crew is picking up at supply house we will be there today. I call them- the woman tells me “I am not her only customer and I have no reason to be upset.” her husband Herb yells from the background to “hang up the F* phone we are not doing it” The woman tells me “see look what you have done now you have ****** him off. I advocated for you(dont need an advocate- I need a fence). You think the world just revolves around you.” There are obviously some underlying emotional issues with these people. I am embarrassed to have used this company and to have been spoken to like that after being patient due to Covid. In addition the other fence I had them build is poorly constructed and not level. All around terrible experience. People were unkind, non responsive, and flat out mean."