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"This was the letter I sent to Turn2Us to accompany their questionnaire once work was completed: I am sure this was a longer process than Scott Herbert had anticipated as the originally scheduled date of 14 September had to be pushed back because Home Depot delayed the delivery of the door Scott was to put in…it finally arrived on the 24th. We also ran into problems with the weather…the items not related to the door could not be done because of what can only be described as “monsoon season in Chattanooga”!! Scott was great throughout and rescheduled as needed with a smile. When work finally began there were a couple of hiccups but again Scott worked through them with a smile and never once had a problem. We actually increased the number of posts being replaced on the porch from one to four and he got a new quote and took care of it. Work completed on 3 October with one of those hiccups (a trim piece break on the installed door) being replaced. Again, Scott did the job with no issues and a smile throughout. Thank you for allowing us the opportunity to use your service. We will do so in the future for any other items we need to have completed."

"Would never recommend trugreen to anyone. After hearing multiple people tell me not to go with them I did anyway only because they "guarantee" their work. After fighting for months to get a manager to come out I've finally had enough. I finally had someone who was filling in for a manager call me. Said he would come out to my house Friday 10/05. Finally I was starting to feel better considering every time I called for a manager they said they'd have one call me and never did. Well after Friday finally comes I never get a call or any paperwork saying he was out there. I call Monday 10/08 and ask about the situation they said they'd have someone call it's now 10/10 and have still heard nothing. My grass is completely ruined and dead on the side of my house. A technician that came out said there was never any notes on my account saying it needed extra attention. After I explained the condition the yard was in on that side he said they more than likely could have saved it with certain treatments. The "manager" I spoke to the other day said he sees notes where I've called multiple times looking for a manager. I'm not one to write bad reviews but this is absolutely ridiculous. They've done nothing to help me and my now ruined yard. They just want their money every few weeks. Definitely not a good company."

"This is not a lawn services company in Abilene"