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"Installed Christmas lights for me they turned awesome, they did an amazing job!"

"Provider arrived promptly the same day to assess a problem I created when attempting to install new light switches in the master bedroom.  He quickly assessed that I didn't complete a connection, did the job himself, and put everything back together.
Probably wasn't exactly taxing his skills, but he did the job promptly and professionally."

"The young was very professional, fast, and clean up was great! I will hire again."

"Mr. Valasquez gave a quote on installing a complete lawn irrigation system with a rain detector. We hired his company. They did a fantastic job. The job was completed in a timely manner. It is great, not to have to haul the garden hose around the lawn, to water. We highly recommend Valasquez Landscape and give them 5 stars."

"Roger has a GREAT independent consulting landscape designer (Aimee) who does some of his designs. She did a great job. Quality of design: EXCELLENT.

Sadly, the remainder of our experience was so challenging that we pulled out without signing the install contract ($41,000 worth of work.) My hope is that this review will enable others to take advantage of Roger's team without encountering the "bumps in the road" that led us to call a halt.

The key to working well with Roger at this point in time** is to ensure, much more than with other contractors, you have great clarity of expectations and minimized assumptions. We went into the process assuming his team worked like others we've engaged over the years... and the result was quite painful.

A few things we did not know, and were not communicated to us up front.**

1) Accent works best and most easily with clients for whom Quality and Timeframe is far more important than Cost. Not that anyone wants to waste money of course, but some are more on the end of "Here's the keys, please take care of it" while others are more "We have a dream; how can we make it fit our budget."

Accent's perspective: they help you create your dream design, then help you fulfill it during installation. To do so they do their work and select their materials in a certain way with a certain cost. At this point** they have very little flexibility to vary from their "normal" choices. We did not know this up front, to our detriment.

2) Accent can prioritize a client in their schedule, if a 100% solid commitment for the install is made even before knowing the cost. Be sure you're clear with them on what YOU need before you can finalize your commitment to go ahead with the install. In our case, for example, we feel compelled to get at least two estimates for any major work. Due to the lack of prior mutual agreement on these things, there was quite a lot of pain. We felt great pressure to simply accept everything without question, in order to get even the design completed.

3) Accent is currently** unable to provide any cost breakdowns of an install estimate. Nor can they provide tradeoffs allowing you to come close to your dream design without breaking the bank. We didn't know this up front, and they weren't particularly forthcoming about it (after all, I've never seen a contractor that has this limitation!) The result: we received a single cost estimate for the install, with no ability to adjust it in any way.

Ultimately, in our case the $41,000 estimate was beyond our budget. We had to make a hard decision: take it or leave it. No other option available. GREATLY saddened, because we like Roger, and really really wanted to be able to work with him to finish what he had started... We left it.

For ourselves, we quickly found another contractor who worked with us to fulfill the design concept at a price we could afford.

As for Accent, this was a very sad experience. I offered to work with Roger to get past their lack of good communication and rigid stance toward clients. Several months later, I did hear back... we've spent time working it through.

**I believe he has heard my concerns now and is working through what it will take to change their practices, both in terms of personal interaction, up-front communication, as well as modifying their back-end systems so they have at least some understanding of their own cost breakdowns and tradeoffs, let alone providing a bit of project cost breakdown and potential alternatives to clients.

My recommendation: DO use this company if (a) you are confident you will like their design; (b) cost is a lower priority than quality; (c) you want to have a high end, high quality landscape designed and installed with little or no decisionmaking on your part.

And by all means, take the time up front to ensure there's solid mutual understanding of expectations and processes."

"Keith was very pleasant and courteous. He handled calmly having an autistic 10 year old around when he was working. He was thorough in describing what needed to be done and verifing and obtaining my approval on what he was doing before he did it. He did very good work and I would recommend him to others."

"I presented my ideas about the project. They also had some good input, which I appreciated. Work was done to my satisfaction. Great people to work with. I would hire again for future projects."

"We had a very challenging project and these guys did a great job on the landscaping refresh and sprinkler system overhaul. The pricing was fair and transparent and the work was done correctly and punctually. We will definitely use this company again."

"I was very impressed with the service. I am a photography student so I work with a lot of heavy weight programs and very large files. I also do a ton of research along with my school work. After one year of using my brand new laptop for school, I had NO space left on my computer, it was crashing constantly, files were corrupting, and of course, everything was taking forever to load. I called HelloTech for help. They were very understanding of my need for a very complete and fast repair. They were very prompt, diagnosed the issues with my computer, then gave me options on how it could be repaired and modified to accommodate my needs, along with price quotes for each option. Very professional, we worked out a plan that fixed every issue that I had. I am more than happy with my "new" laptop and I would most definitely hire them again!"

"Taylor is a great landscape/patio designer. We absolutely love our stamped concrete patio. Taylor responded right away to request for a bid and had an entire backyard design completed in a week. We wanted a flowing design with lots of curves and balance and he nailed it. Patterson landscaping sub contracts the physical work and I felt the subcontractors sometimes lacked the vision for the project, but nothing would happen until we were satisfied with the layout and plan. In the end we got an amazing patio at a fair price. We have already recommended Patterson Landscaping to friends and neighbors who have seen the finished project."