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"Initially, things went great. They were responsive on the phone and had all the paperwork my building required to start the work. There was some initial discrepancy in the scope of work but I take some of the responsibility for that since I wasn't double checking the exact wording on their estimate which was different from what we discussed in person and over the phone. Also, I never saw the main contractor I initially spoke at my job site. He should've been there to monitor the work and check in with me to see if the work was looking close to what I asked for. I told them from the start what I wanted and even showed them pictures of exactly what I was going for, the results were far different. They seemed to cut corners and take no pride in the work they completed. The bathroom work they did was so bad I now have to completely redo it. There are huge gouges in the floor. Throughout the apartment, the stain essentially looks like a bad uneven paint job. They even got it all over the baseboards. They clearly did not polish the floors enough because its rough everywhere. I paid over $10k for floors that look ugly and now there is nothing to do but cover them up with area rugs. Also, some of my personal supplies were missing but they did compensate me for it. UPDATE: After discussing my dissatisfaction with the results, NYC Stone care did try and figure out a way to make up for it and I appreciate their handling of the matter."

"Fantastic. Rich responded to my phone call immediately & came for an estimate the next day--the job was completed within a week & a half. The installation was very professional & looks beautiful. The crew was hard working & cleaned up everything perfectly. Can't compliment the job enough--we're very pleased."

"Classical Pavers did a beautiful job replacing my front walkway! It was not a straightforward project because it was built on a steep slope with a curve. The owner Thiago, who oversees the project, was a pleasure to work with -- never used any pressure tactics, was very responsive to any questions, and gave a fair price. The two craftsmen who did the work were amazing! They arrived promptly every day, worked extremely hard, and did absolutely beautiful work. They hauled away all the old materials and tidied everything up when the job was done. We definitely would hire them again for a future project and highly recommend them."

"First meeting went very smoothly so far had a great experience with Jason Now will be working with Don the project manager."

"Amazing! Joe and the team finished our kitchen in record time and everything looks spectacular. We couldn’t be happier."

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."

"I am very pleased with my remodel. Dave was professional and his crew were on time, worked every day and took care of my house like it was their own!"

"I gave a deposit to start a job. A contract was never signed and work was never started. I decided to go in a different direction, Provider initially offered only a $250 refund, I deemed that unacceptable. Provider now has not responded to any attempted communication since approximately May 7."

"Lou is a true craftsman...honest, knowledgeable, highly experienced and very well organized. He was patient and helpful during the design phase, when I asked so many questions and kept revising the plan. It took a few months for the cabinet order to arrive. Lou was very diligent about providing a target date and keeping me informed. On the delivery day, he came at 8AM and placed leveling blocks on the walls. The cabinets arrived and, by 10AM, Lou had already unpacked and installed the first row of wall cabinets. He works alone quietly and he is very neat and methodical. There was no music blasting, no cursing...he came in through the garage and never walked beyond my kitchen. He screens his phone calls so that he is not interrupted while he works. He is very responsive but, when he is working, he remains focused solely on that project without distraction. Lou brought in an electrician and fabricator who also did a very good job. Lou has a positive attitude. He clearly enjoys his work and he is determined to do a professional job. I am very happy with my new kitchen and I plan to hire Lou again to renovate my bathroom."