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"I interviewed eight roofing companies and the first 6 had the same roofing products and the sale sales style. My background was a salesperson for a New York Computer manufacture and am very acute of the sales process. My opening with all vendors was the same. My roof was 40 years old, and two layers needed to be removed with some structural problems. Mr. Rivera and his son spent 2 hours reviewing the problems with my roof. The only vendor to identify my roof was full of black mold. What the facts are importing with a contractor and a client. My request and response from Mr. Rivera were one of a personal commitment to a solution to my problems. Not a quick and cheaper quote from another vendor! Most of my roof was stripped off roof materials and plywood. During the work they discovered other structural problems with my roof. This raised the price another $5,000 because my request was to repair my roof. My home will be going on the market, and I want another family to raise a new family as I did over the last 40 years. Mr. Rivera and his son are men of there word and represent the best of the America I love. I also purchased new down spouts and drains from them. I am ready this summer to sell my home without the worry that a cheap job would impact on another family in the future."

"I contracted with Buena Vista Roofing (BVR) for a complete tear-off and re-roof of my parents house in Vancouver, WA. BVR came highly recommended by one of their neighbors, so I took his recommendation and called. From that initial phone call to the completion of the job, working with BVR was a great experience. The estimator performed a complete set of measurements and provided a quote that was fair. There was even a discount for being a senior citizen and a military veteran! The BVR crew of 3 workers showed up on time each day and went about their work. Once the old roofing was removed, the lead man could see areas where there was damaged/rotted roof decking (plywood) that needed replacement. The highly skilled crew cut out the bad sections and â puzzledâ in the new plywood pieces perfectly. BTW - the additional charge for the repairs that they made was very reasonable. After 3 ½ days and a lot of hard work, the transformation was complete and the new roof looks fantastic. I went atop the roof with the BVR inspector, and took lots of pictures. The workmanship is absolutely top notch. If you need a new roof, BVR should be your 1st call."

"I engaged Black Diamond for a minor repair, and their professionalism and thoroughness were exceptional. The cleanup was impeccable, and they provided me with both before-and-after photographs. Additionally, they conducted a comprehensive roof inspection and presented me with detailed photographs of the existing condition."

"Needed to get the job done quickly and Levi did. Time will tell if he succeeded or not in finding the leak but I'm confident he did."

"Big thank you to Fermin and the team at West Coast, they were amazing! They went above and beyond. We have a flat portion of our roof, which is apparently more difficult to install, and it was hard to find a company that would do it. They not only did it, but added slope to it for us so that it's not a flat roof anymore. So awesome! They put on a new roof, vents, and gutters, painted our outside trim, and did a great job with all of the woodwork that was rotting and had to be replaced. But above all, they were friendly, flexible and very reasonable. We will definitely call on them again if we have any roofing or painting jobs"

"They were on time and detailed both in their work and their clean up. They were willing to give us a quote and wait for us to save the cash for the payment. It took six months, but they honored their bid. I would definitely recommend them to others."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"I couldn't be more pleased.the experience was top notch through out.Professional would describe them.I'd recommend them in heartbeat.Happy & pleased that I had them."

"Excellent service and a job well done! I am very happy with the roof that was installed. A good quality shingle from Malarkey roofing materials was installed. The crews doing the work were courteous and professional, very diligent in the work performed. Clean-up was great! All gutter debris was removed and all trash on the ground was cleaned up. Best value for the roof I needed, and I highly recommend this company!"