Get matched with top retaining wall installers in Victoria, MN

"Alan came out in 2012 and gave me some honest suggestions.  We connected again in 2013 and decided on how to proceed.  The work was scheduled for August 2013 and completed in a few days.  Both walls are holding up very nicely now.
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"Remove old driveway and sidewalks. Install forms and rebar. Installed pavers on front steps. And lastly to install the concrete and cut expansion joints later."

"Pros: Decent work (some good, some bad) Cons: Poor communication, doesn't fix issues (per contract), a number of poor installations, lack of customer service, etc, etc Hired to install front patio, retaining wall, landscaping. I should have known based on the first meeting after signing contract that we would be a second thought (despite spending +$100k)...initial meeting to pick bricks and stone, the lady was confused with who we were as she shuffled through her many layouts for other customers ("sorry, we just have so many"). Was told initially work would start once ground was ready - started a month later due to them having to 'take care of previous year work'. That's fine, just tell us during the winter so we can plan our interior house remodel accordingly. Just got a note one day out of the blue saying that work will start that day despite numerous calls prior trying to get a start date with limited feedback. After working for a few weeks, just stopped showing up for a few weeks. Because they had torn up the front door entrance, it was kind of a big deal to us. Only after a number of emails did we get a note explaining that they were waiting on a permit for the retaining wall. In the meantime, they would not have a crew work on our entrance until they could work on the retaining wall at the same time so as to 'maximize crew efficiency'. Thanks, I'm glad someone else is getting their work done while we (and now our interior contractors, because you started late) have to go in a different entrance because you couldn't get your permitting done correctly. When work finally was resumed, there were issues that became evident. They ripped through a big root on the main locust tree in our yard (how do you miss that?), threatening its survival. They installed a bench against one of our walls without our approval, despite it not being in the plans! We go away a couple days and come back to an unplanned bench. Only because it worked for the space did we accept, but what if we didn't?? There must have been a drop dead date for the job, because all of a sudden one day there were a whole group of workers on the site trying to get it done in a day. When cramming it all in a day, the quality was lost. Hopefully you can tell from the pictures where the patio seems to not be graded right, so water just sits on the patio; downspouts they installed were installed improperly and fall off all the time (and leaves get caught in all the time - what kind of dumb design are the drains?); electrical wires aren't buried correctly and are sitting above the ground us to trip on or animals to chew on; electrical tape on downspouts, etc. Communication was horrible. Only time they would be proactive in reaching out was the day after they issued their invoice asking for payment (sometimes before the work was even completed). We paid promptly each payment, but you wouldn't think so with the emails/calls we received (we won't pay final payment until job is done!). Received zero updates/feedback on a daily or weekly basis from the site foreman, so no idea where the project stood more than what we could see. I believe there was a language barrier. Once job was finished, took them until following year to fix steps that were installed poorly and broke - I'm guessing only due to our constant request for status. They put a 1 year warranty on plants, but when a few of the plants died and requested replacements, they never returned communication despite multiple attempts. Way to do the right thing...they got their money, why would they want to uphold their contractual responsibilities. Leaving overall C grade because a good portion of the work was done well - the retaining wall, facing on the wall, back patio. Left such a poor taste in our mouth with the terrible customer service (communication, follow-through) that it offset any goodness associated with the work. We got the impression that unless you are a super big project (more than the +$100k we spent) that you will be put at the end of the queue (if at all). Would not recommend."

"Clark Companies put a border around our swing set, installed rubber mulch and put down hydroseed. They communicated great, were friendly, on time and listened to exactly what I wanted. Will definitely use them for future landscaping projects."

"We have had Chris do a number of smaller jobs for us over the last 5 years.  We have always been extremely pleased with the quality of his work.  The shoreline rock wall was by far the biggest project he has done for us.  We couldn't be more pleased with the final outcome!  In order to get the huge rocks to the shore, our yard was pretty torn up in the process, as was the sand beach. Not only does the rock wall look fantastic, but they put the yard and beach back in better shape than it was in the first place.  In addition, Chris is friendly as well as professional and really cares about our input and suggestions.  We will hire him again!
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"Only one of 4 that contacted us from Home Advisor. He kept us informed from the first contact through the finished job. Our boulder wall looks good."

"This business did a great job on our yard."

At Giles Outdoor Services, LLC, we pride ourselves on providing quality service that customers can believe in. Giles Outdoor Services is a full landscape company that specializes in landscapes, hardscapes, lawn care, snow removal, tree removal, and concrete work. We strive to satisfy our customers, and bring their ideas to life! Weather you are looking for a lawn mowing quote, or just built a house and need everything done start to finish we can handle it.Give us a call! We look forward to working with you!

"The team did an excellent job on the retaining walls. The work was completed promptly after receiving the proposal."

"The project was completed on time and turned out well. We have a boulder wall and the new boulders are much bigger and should stay in place. The workers were experts, very impressive. The only snag was that the machinery cut the sprinkler line and getting someone out to fix that is proving to be very sdifficult"