Get matched with top solid surface countertops repair (concrete, stainless steel, etc) pros in Wallingford, WA

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"We had a great experience with Vered, Raz and the whole team! They really listened to what we wanted, were quick and reliable, and fixed any problems right away. The whole process was smooth and stress-free. We would definitely recommend them to others!"

"It was an excellent service. They did a good job, price was reasonable and I used them before."

"Excellent work done in a very timely, professional manner."

"Totally satisfied with the beautiful work done on the quartz counter tops as well as the gracious professional manner Ivan conducted himself. I would and have referred others to him !"

"Their quality was not good. They sent the team to check the issue. One of the workers confirmed that four sections should be replaced, however the owner refused to do so. The problem was not with the workers, it's with the owner. Be careful. I would not recommend this provider."

"Based on the glowing reviews on Angie's list we opted to have ATG as one of 3 bidders for our remodeling. Because ATG has a showroom and warehouse; I didn't expect ATG to come in with the most reasonable and comprehensive bid-but they did! Nick is the project manager for ATG and from the time he came out to measure for the bid in March until completion just last week; I have really enjoyed his humor, willingness to take all our questions, concerns and anything else that came up with integrity and humor. His managing of demo, haul away of debris, sheetrock and insulation, construction to replace wet/rotted wood in all three shower/bathrooms, plumbing, electrical, tiling, install of cabinetry, trim, bath lighting, fixtures, painting, quartz countertops and undermount sinks, etc..etc..was masterful. After accepting ATG's bid, I visited the ATG front office and worked with Natalia (sp?) choosing and ordering materials and cabinetry. I highly recommend ordering ATG countertops, tile, undermount sink and cabinetry from them. Beautiful selection of high quality. I spent approximately 2 hours with Natalia. She went above and beyond to make sure I was happy with my choices. Liliya made sure all my selections were in stock and available. I even got a tour of the showroom and warehouse! Taras, the owner, came out several times to check on our projects and suggested a better seal and brace for my existing undermount sink installed 12 years ago! At that point, we decided to add retile of kitchen floor and entry landing to our bid and again were pleased with the offer. The ATG employees were polite and respectful of our home. We also have to say a special thank you to the craftsman, Dimitriy, who not only tiled both our showers and floors, kitchen floor, front entry; but also designed and tiled our guest bathroom. He takes great pride is his work and made sure we were pleased with all of the work done in our home. I would recommend ATG to anyone who wishes to get MORE than their money's worth!"