
Serving Walsenburg, CO and surrounding areas
In business since 2001
Free estimates
Warranties offered
"They were recommended to me by a family member who's friend had a positive experience with them. At first they seemed great as I was dealing directly with the owners. They said this would be a perk and gave me the impression that I would be dealing directly with them for the whole engagement. However, soon after we signed the contract and the work was scheduled we got shuffled off to the background with everyone else and had a difficult time getting accurate and timely replies to our questions.
It seemed the work was poorly orchestrated as the gutter people didn't know what the roof people were doing and when. I had to take days off from work to make appointments and to be there while the work was being performed. Several times the work was rescheduled without even so much as a phone call to me. Basically I was sitting there waiting for people to show up and they never did. Had to call the main office to dig into what was going on several times. I basically felt like I had to be the project manager for the whole engagement; something I didn't have the time for.
Though the work seemed to be of good quality when it finally got done, we weren't warned that the force of impact from all the tools they were using would knock items off our walls. Also, our garage was filled with wood and other debris from how they installed the roof over it. It was a good thing we didn't have cars in there. They said they would pick up all the nails around the house when they were done with special magnets. For weeks I was finding roof nails on the perimeter of my property that were just sitting there in the open. Had a magnet come anywhere near such a nail it would have picked it up.
This was a very stressful time for my family and me and having to constantly follow up on what and when things would be done was a real chore. Cleanup was not great and I had to personally cleanup quite a bit afterwards which was not what I had in mind nor what I was sold. Their back office employees seemed incompetent.
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