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"When Jean came out to clean out my laundry vent he discovered that the builder had never actually cut the hole for my dryer to be vented. Jean was so alarmed that this was an extreme fire hazard and against building code that he called his manager and asked if he could drill the hole and install my laundry vent line for me. Jean was so helpful and friendly and I thank him for saving my life!"

"New England Quality Air Solutions was wonderful! Very professional, may years of experience and hard working. From the very beginning they explained every process step by step and are a very knowledge team. Thank you New England Quality Air Solutions!"

"Needed my dryer vent cleaned. When Ned called I explained to him that I had two 90 degree angles. He assured me he had all the equipment needed to handle this job. When the two men arrived my husband showed them a picture of the two angles in the vent. One guy didn't speak english and walked away. Didn't even want to look at the picture. The other guy who spoke limited english just told us to call his boss. We told him his boss had already assured us they could do the job. Now for all the equipment they brought - a generator that they couldn't even get started. We have an outlet out back and told them to use it. They then just put a small hose in the vent which was blowing air. I was in the closet with the dryer and could hear the hose as it came in. It stopped at the first angle and couldn't bend to go any further. They then left. I was also told that they would bag up any lint that came out on the lawn. Big surprise - there wasn't any. My vent is still clogged."

"Outstanding professional service, exceptionally personable and courteous…..Our technician, Levi, walked us thru the full scope of work during his preliminary inspection, pointing out specific areas of concern and explaining what needed to be done to correct the problems…..He answered all of our questions, then laid out an easy to follow work plan before completing the job….Flawless execution….Fast and thorough….Our tallest compliments….Very highly recommended….Thanks again!"

"Communicative and did work same day. "

"Excellent service"

"I called Horizon after moving into a new home in Medway and having no idea what condition the chimney was in. They sent a team out the same day! The guys were great - very friendly and professional. They looked everything over, informed us that one chimney needed to be cleaned but the other did not, and some of the brick work was loose on the fireplace floor. I also requested a chimney cap and they suggested strengthening part of the chimney before installing. They provided an estimate within 24 hours and came out about a week later to do the work. Again, they were completely professional, pleasant and somehow despite cleaning the chimney and doing masonry work, did not create any dust or mess in the house. I was so pleased that I asked them to put us on a yearly schedule for routine cleaning. I highly recommend!"

"The two guys, Toney, and Jason, who came to clean the flues did an excellent job. They kept the area clean, and did a thorough job. They covered the floors before beginning work with a large black cloth to keep everything clean too. I had also asked that they put a cap back on that blew off a while back, while they were there cleaning the flues, and they did that at no additional charge. Tony recommended a stainless steel chimney cap to cover all three flues, for a pellet, boiler, and wood stove. The price quoted for that will be $500, but it will keep things out and keep the liner for the boiler from deteriorating more than it is. Initially Tony thought the liner may be already to the point of replacing it, but after looking at it while on the roof, he said it wasn’t as bad as he initially suspected, and I could go at least a few more years with it. Which is an honest assessment, also good to hear."

"I wish there was an extra star to give them. Rick and crew showed up on time as promised. They are very professional and conscientious. The gutters were cleaned as promised. The fascia repair appeared initially to be superficial and cosmetic, but turned out to be more damage than first thought. Their carpentry skills are excellent. They were patient and took the time to do the repair correctly to ensure no further damage results. I would highly recommend them and would hire them again for other home repairs and maintenance."

"I recently had a new chimney lining system installed in my home by Chimney bros, and I couldn’t be happier with their service. From start to finish, the team was professional, knowledgeable, and efficient. They explained every step of the process and made sure I understood the work being done. The installation itself was seamless, and the quality of their craftsmanship is top-notch. They left the work area spotless and treated my home with care, which I greatly appreciated. I can already feel the difference in how my chimney functions it's safer and more efficient now. If you’re looking for a trustworthy chimney company, I highly recommend Chimney Bros. Their expertise and customer service are unmatched. Thank you for making this process so smooth and stress free. (:"