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"Very quick, and the initial representative even noticed a few things outside the house that I needed to give attention to myself that I hadn’t noticed."

"got a kitchen upgrade, carpeting and flooring in the kitchen and upgrade. The flooring and carpeting installation was very good and the kitchen upgrade was satisfactory. I noticed some areas that the paint was flawed and a runner for one of the kitchen drawers fell off and needs replaced. I stopped a the store in Plum in November of 2024 and the representative took my name to schedule an appointment. I heard nothing and approximately may of 2025 went back to the store and spoke with someone that said they were the warranty person. I told her the situation and she said she would set up an appointment. I got an email asking to send picture which was ridiculous and heard nothing else. I went to the store about 2 weeks ago and the person I spoke with said she is the sales manager and would take care of it right away. Obviously I have heard nothing since then. The repairs I am requesting are relatively simple. I spent approximately $30,000.00 and would have hoped for some better service. People come into my home and n/otice the door crooked"

"We have an old carpet which had never been cleaned. It had pet stains. He explained that it may not be possible to get the stains out because there were old stains. He pre-treated & steamed as best he could. Worked pretty well. Gave us booties to wear over shoes while carpet was wet. We also bought his carpet stain cleaner to use for new stains. (We have a cat & an old dog with kidney issues.) Once carpet dried we could see some of stains wick up which can happen. We have solid beige color carpet. But it still looks a lot better than it did! Jim was courteous & professional. He fit us in his schedule the day after I contacted him because he had a to re-schedule a customer. Otherwise he was booked all the following week. He doesn't accept credit cards but that's okay with us."

"They did a great job. They were very professional and prompt getting back to me about any questions I had. Even though all the rain we had this spring extended the project they took their time to make sure everything was done right. I get compliments all the time on the great job."

"They did an excellent job and I would highly recommend them."

"Excellent. Pedro and team did an outstanding job. Would definitely recommend to anyone."

"THIS PLACE IS A JOKE ! They do not compensate their workers and expect them to work WITHOUT RAISES especially for the long term workers that have been there 20+ years still making scrap. THEY DO NOT CARE ABOUT THEIR EMPLOYEES AND PROCEED A REPUTATION OF HAVING ZERO AUTHORITY. DO NOT WORK FOR THEM NOR PAY FOR THEIR BUSINESS, THEY DONT CARE. THEY HIRE WORKERS/ DRIVERS THAT PROCEED TO GET IN MULTIPLE ACCIDENTS ON COMPANY TIME BECAUSE OF TEXTING AND DRIVING AS WELL AS DOING DRUGS WHILE ON THE CLOCK WITH NO REPRECUTIONS AND EXPECT THE OTHER EMPLOYEES TO RISK THEIR LIVES WITH THIS DRIVER BECAUSE THEY REFUSE TO SPEND MONEY TO HIRE NEW PEOPLE OR RAISE THE RATE THATS BARELY SCRAP. STAY FAR AWAY FROM VANGURA IT SEEMS LIKE THE MORALS ARE NOT THERE. THEY JUST WANT YOUR MONEY AND THATS IT."

"Deck was removed, roof replaced, deck rebuilt and damaged room below was repaired and replastered. My new no-maintenance deck and room below are beautiful!"

"I wasn't planning on writing a review about our experience with PRC, but after finding more examples of poor workmanship on a project that was supposed be completed 10 months ago, I've changed my mind. This post is not motivated by malice, but we are very disappointed. PRC came highly recommend, and we knew we'd be paying a premium for a good company. We expected a lot more on a job that nearly totaled 40K. Our entire project was not terrible, and there were areas where PRC excelled. First the Good: PRC was organized and prompt every day that they came to work. They respected our home, and did their best to make sure the rest of the house remained clean. They stuck to the contract. They were always patient with us and answered our questions. Their design assistance was great, and we love the aesthetics that were chosen for hour kitchen project. They definitely listened and tried to address our concerns (but they fell short). The Bad: This is just my theory, but I feel as though our project was considered insignificant compared to more complicated work that I know PRC does. We are going to have to replace the new floor in our kitchen/dining room that is not 12 months old because PRC failed to install it properly. We will now be forced to spend another 3-4 K on the replacement. To be fair, PRC returned most of our money we paid them for the floor. I appreciate this greatly, but it is going to cost us money we didn't plan on spending on getting it right. The floor co. we are using now took one look at the floor and explained all the areas that were done incorrectly. They are going to use our floor as an example of poor installation to future clients. They will also photograph the new floor to present a before and after example. The plumbing under our sink came undone after maybe 2 months. This was repaired promptly, but I worry about its longevity. Switch plates and the new heat register were installed crooked. Again, this was fixed, but why not install it right the first time? The issue that is forcing me to write this review, the paint. I believe this was a 1200 item on our work order. They came multiple times in order to get it right. It still isn't. There are areas that are not covered, blotchy, and simply not painted at all. As I was cleaning a portion of the wall yesterday, I noticed that there are entire sections of wall that are not painted. It is just bare wall compound. We did not receive a refund for the paint, but I did not ask for one. My mistake. It should not take multiple visits to paint one room properly. However, this is another example of how I will be spending more time and money for something that I already paid for. There are more issues, but these are the most significant. Again, we are so disappointed. We wanted to work with PRC on future projects, but that is impossible now. We actually don't even want to get involved in any more home projects after this experience. I think PRC has the ability to deliver quality work, but for some reason they fell quite short with our home. We have currently tried to contact PRC about the additional problems we have found, and have been ignored. Proceed with caution!"