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"I hired this company to pump and clean my septic tank. Per the signed agreement, any digging beyond 30 minutes would result in extra charges. They completed the digging in under 30 minutes. I have indisputable, timestamped video evidence of this. Yet they still added a $175 charge claiming ?excessive digging time.? I gave them every opportunity to correct the error. I shared the contract, the footage, and a detailed timeline. They refused to adjust the invoice, ignoring all the facts. That tells me everything I need to know about how they conduct business. If this is how they handle documented and respectful customer disputes by padding charges and refusing accountability, what else might they be inflating? If you value transparency, integrity, and fair billing, I strongly suggest you look elsewhere. Companies that abuse customer trust should not be allowed to operate without consequence. "

"Wonderful , will use again"

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"Same owner as RD Construction of Wendell! I do not recommend this company, Owner Dylan Leonard, took our 2nd installment & left our project unfinished. Couldn't contact him anymore & after 5 months had to take him to court! He never showed & I proved my case to the Judge and he ruled in my favor! Still haven't recovered any funds. He has nothing in his name so be careful who you hire!"

"If I could give them zero stars, I would. Bruce's crew is the most unprofessional group of people I've ever dealt with. They lie, do sloppy work, and then have the audacity to yell at me and call me names when I try to talk to them about it. They accused me and others of yelling at their crew members, but that's not true. I have everything recorded, and I'm going to share it with the HOA and other communities in the area so everyone knows what they're like. I suggest that if anyone looks for a company to do lawn care... look elsewhere."