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"I hired Authentic Cooling & Plumbing to replace an existing through-the-wall air conditioner, and they did an excellent job. The team was professional, efficient, and clearly knew what they were doing. They carefully removed the old unit, ensured the wall opening was properly prepped, and installed the new unit with a clean, secure fit. The new AC works great, and the installation looks seamless. They also cleaned up the area afterward. I highly recommend them for anyone needing a reliable AC replacement"

"They came out late for an appointment that had already been rescheduled on their end and ended up giving us no real ideas for design and re-do on our backyard. Then they never returned calls or emails. Never got an estimate. Complete waste of time. Disappointing."

"Unfortunately our experience with Ray was not a pleasant one and this review is being posted to make sure people are aware of the type of work he provides.  We hired Ray on February 03, 2025 after walking him through our home and showing him the work we wanted done prior to us moving in. The requested items were to:  1. Paint the inside of the house which he quoted us at $1000 2. Replace baseboards throughout the house for $500 3. Remove double doors in the master bedroom that led to another bedroom and close up that space for $10004. Install kitchen cabinets for $3000 5. Do some work on the patio such as paint and trim for $500.   The total came in at $6000, this price was for labor only. We agreed we would provide all the materials he needed to complete the work. He asked for a deposit of 50% but we ended up giving a deposit of $2500 in good faith to begin the work. Two weeks into the contract, we noticed that the work was not getting done as quickly as Ray had promised he would have it completed. We had given Ray a key to come in as needed since we weren't living in the home yet. However, we found that he sometimes wouldn't show up to the house and we would have to reach out for an update. He had gotten sick but he said he would work over the weekend and at night if need be in order to have the work completed by the time we needed to move in. We gave him the benefit of the doubt and continued to work with him. The following week we again saw very little progress, when we asked for an update Ray was reluctant to provide one. We informed him that we would need some communication in order to reassure ourselves that the work will get done. 3 weeks into the contract and the only work that had been completed was a closed off wall, some paint in the 3 of the bedrooms and the 4th bedroom was mostly untouched.  In order to speed things up before our move in, we hired another contractor to start on the kitchen (line item #3). We informed Ray this was happening and listed out what we needed him to complete before we moved in. He agreed but once again the amount of hours he put into his work were minimal, he would show up for 1-3 hours a day. He also started to take some of his tools home, saying he didn't need them to complete the work he was doing on the home.  Over the weekend of March 1st, we ended up moving in with some of the bedrooms uncompleted. We spent the weekend painting part of the house we would be occupying so we could move our things in without getting paint on them.  Ray showed up to work and started to paint another part of the house but the following day (a Friday) he didn't show up. We texted him if he was going to come to the house and he responded with a question, asking if it was raining outside, implying it was too humid to paint.  Even though there was still plenty of work to do such as the baseboards and small other items he agreed to do to make up for the fact that we painted 1/3 of the house. This brings us to the week of March 10th, 5 weeks later from the date we hired him and he still hadn't completed line items 1 & 2. He showed up to work the following week, completed 2 baseboards and left after just two hours of work, leaving work uncompleted and took the remainder of his tools without saying a word.  We messaged Ray 2 more times, to try to reach an amicable agreement on the work that was left undone. We asked for a partial refund but the only response we received was that he did other work not listed on the invoice. We asked for him to elaborate on this work and he did not respond. We also still haven't received our house key.             "

"These guys are awesome. I got a good price. They were fast. Very professional. Polite. Did a great job. No hidden fees, talked me through the whole process and showed me pictures of the completed work. The initial contact, David was very honest, professional, and great to work with. Installers Joe and Mose were great. I highly recommend this company."

"Gerardo was wonderful and kept us informed. Price was fair. Robert and the other gentleman came out and did a great job. Would highly recommend."

"We had Emergency Air out to provide a repair to our air conditioning and provide a quote on a new system as ours is 15+ years old. For reference, I have a 1300 sq ft, 20 year old home. Well, that was a mistaken. First off, Emergency Air runs the sleazy used car dealer playbook - presenting monthly payments vs. total price, claiming it will be impossible to get your problem resolved if you don't sign up right now, acting like they are your friend giving you the best deal and why would you shop around? They provided a quote of $23,000 for a single stage HVAC install (attached). Upon calling 3 other established, licensed, well reviewed contractors, I received quotes between $8,000 and $15,000 depending on equipment/brand/etc. None of the other 3 were pushy and insisted on needing to make a decision today. No slimeball used car dealer tactics. You can look up for yourself what new single stage HVAC is for a 1300 sq ft home. It's well under $23,000 and no brand or contractor can justify charging 2-3x market rate....unless that contractor is Emergency Air, apparently. When called out on the fact their pricing is insane, our sales rep started asking if the other quotes were "Builder Quality" which is made up. Go Google what "builder quality HVAC" is. It's a standard system. I have absolutely nothing nice to say about Emergency Air and recommend you avoid doing business with them."

"The Angi Team advised that I leave a 1 star review until this is resolved. I really really do not like to leave bad reviews ever but work is not completed and during the dates agreed to, and this is a rental and I am losing money every day that the work isn't complete. There is some work that needs to be fixed and some that is damaged and needs to be redone. I will remove this negative review once this is all addressed and resolved."