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Solid surface countertops repair (concrete, stainless steel, etc) pros in Woodstock

Avatar for MARYLAND REMODELING & DESIGN/BUILD

MARYLAND REMODELING & DESIGN/BUILD

14036 Fox Hill Road
4.71(
7
)
•Approved Pro

MARYLAND REMODELING & DESIGN/BUILD

14036 Fox Hill Road
4.71(
7
)
•Approved Pro
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
114 local quotes requested

Looking for top-notch plumbing services in Baltimore? Look no further than Maryland Remodeling & Design/Build. Our team of experts is ready to tackle all your plumbing needs. Contact us today for exceptional service you can trust.

"This company went above and beyond for my wife and me. We wanted a balcony with steps but we had an HOA to go through. Shaun talked to my HOA several times and even visited the HOA property management company to drop off and speak to them about my build. His two workers showed up each day even on the weekend to get the job finished in a timely manner. The 2 man crew did a phenomenal job with keeping my lawn as nice as they could and even replaced the dirt and bricks they had to dig up for the posts. This was the best experience we have had in a long time with contractors and I thank Shaun and Maryland Remodeling &Design/Build for restoring my faith in contractors."

Kelly K on January 2024

Looking for top-notch plumbing services in Baltimore? Look no further than Maryland Remodeling & Design/Build. Our team of experts is ready to tackle all your plumbing needs. Contact us today for exceptional service you can trust.

"This company went above and beyond for my wife and me. We wanted a balcony with steps but we had an HOA to go through. Shaun talked to my HOA several times and even visited the HOA property management company to drop off and speak to them about my build. His two workers showed up each day even on the weekend to get the job finished in a timely manner. The 2 man crew did a phenomenal job with keeping my lawn as nice as they could and even replaced the dirt and bricks they had to dig up for the posts. This was the best experience we have had in a long time with contractors and I thank Shaun and Maryland Remodeling &Design/Build for restoring my faith in contractors."

Kelly K on January 2024

Avatar for Elite Decks & Home Remodeling

Elite Decks & Home Remodeling

.
4.47(
80
)
•Approved Pro

Elite Decks & Home Remodeling

.
4.47(
80
)
•Approved Pro
Customers say: Quality work
167 local quotes requested
21 years of experience

Full service remodeler and builder with in house carpentry crews. No carpentry subcontractors. Hands on direct supervision by ownership on every project. Replacement of windows and doors along with siding and flooring. Projects ranging from $700 step replacement to "magazine ready" home remodeling at $400,000.

"I couldn't be happier with the work they did! We loved working with the Elite team and they created a gorgeous room for us that is being used and enjoyed by our family and friends."

Rebecca B on October 2022

Full service remodeler and builder with in house carpentry crews. No carpentry subcontractors. Hands on direct supervision by ownership on every project. Replacement of windows and doors along with siding and flooring. Projects ranging from $700 step replacement to "magazine ready" home remodeling at $400,000.

"I couldn't be happier with the work they did! We loved working with the Elite team and they created a gorgeous room for us that is being used and enjoyed by our family and friends."

Rebecca B on October 2022

Avatar for Ballard Enterprises - Lawn, Landscaping, Tree Services

Ballard Enterprises - Lawn, Landscaping, Tree Services

1371 Saint Stephens Church Rd
4.51(
292
)
•Approved Pro

Ballard Enterprises - Lawn, Landscaping, Tree Services

1371 Saint Stephens Church Rd
4.51(
292
)
•Approved Pro
Customers say: Quality work
1205 local quotes requested
22 years of experience

We are a full service Lawn Care, Landscaping, and Tree Service. If it's in your yard, our professional staff of qualified and certified technicians are here to help. We offer a full range of services, including: - Lawn Maintenance - Patios and Walkways - Fire Pits and Water Features - Outdoor Kitchens and Pool Surrounds - Paver Driveways - Tree Removal - Tree Pruning - Stump Grinding - Tree health and Risk Assessment - All other facets of Lawn Care, Landscaping, and Tree Services

"Project Manager came to site. Reviewed tasks and provided estimates"

Tochi I on January 2025

We are a full service Lawn Care, Landscaping, and Tree Service. If it's in your yard, our professional staff of qualified and certified technicians are here to help. We offer a full range of services, including: - Lawn Maintenance - Patios and Walkways - Fire Pits and Water Features - Outdoor Kitchens and Pool Surrounds - Paver Driveways - Tree Removal - Tree Pruning - Stump Grinding - Tree health and Risk Assessment - All other facets of Lawn Care, Landscaping, and Tree Services

"Project Manager came to site. Reviewed tasks and provided estimates"

Tochi I on January 2025

Avatar for First Impression Hardscapes, LLC

First Impression Hardscapes, LLC

7154 Montevideo Rd
4.69(
118
)
•Approved Pro

First Impression Hardscapes, LLC

7154 Montevideo Rd
4.69(
118
)
•Approved Pro
Customers say: Quality work
1401 local quotes requested
15 years of experience

First Impression Hardscapes is the premier hardscape artisan in the D.C. metro area, serving Maryland and Washington D.C. We take a custom approach to designing your driveway, walkway, patio, or pool deck in elegant flagstone or stunning, durable pavers. First Impression’s will turn your hardscape fantasies into a First Impression reality! - OUR MISSION: To provide lifestyle changing hardscapes that are aesthetically pleasing, durable, and have eternal value. - OUR VISION: To be the leading hardscape installer in Maryland and Washington D.C. by becoming home and property owners’ first choice for all of their hardscape needs. - OUR HISTORY: First Impression Hardscapes has over 20 years combined experience in serving the D.C. metro area. Our quality of construction is second to none, and we also pride ourselves in having superior customer relations. All of our crews are completely “in house”; we do not use sub-contractors. We are licensed and insured for all of your hardscape needs. No matter how large or small, we are pleased to transform your hardscape fantasies into a First Impression reality! -- Additional email: info@firsthardscapes.com.

"Prompt service. We are very happy with the quality of work. We would hire them again."

Jesse T on May 2025

First Impression Hardscapes is the premier hardscape artisan in the D.C. metro area, serving Maryland and Washington D.C. We take a custom approach to designing your driveway, walkway, patio, or pool deck in elegant flagstone or stunning, durable pavers. First Impression’s will turn your hardscape fantasies into a First Impression reality! - OUR MISSION: To provide lifestyle changing hardscapes that are aesthetically pleasing, durable, and have eternal value. - OUR VISION: To be the leading hardscape installer in Maryland and Washington D.C. by becoming home and property owners’ first choice for all of their hardscape needs. - OUR HISTORY: First Impression Hardscapes has over 20 years combined experience in serving the D.C. metro area. Our quality of construction is second to none, and we also pride ourselves in having superior customer relations. All of our crews are completely “in house”; we do not use sub-contractors. We are licensed and insured for all of your hardscape needs. No matter how large or small, we are pleased to transform your hardscape fantasies into a First Impression reality! -- Additional email: info@firsthardscapes.com.

"Prompt service. We are very happy with the quality of work. We would hire them again."

Jesse T on May 2025

Avatar for Us Granite Marble inc

Us Granite Marble inc

52 Industrial Park Dr
3.58(
12
)
•Approved Pro

Us Granite Marble inc

52 Industrial Park Dr
3.58(
12
)
•Approved Pro
Customers say: Quality work
52 local quotes requested
16 years of experience

US GRANITE MARBLE INC. was established in 2009 and is now one of the largest full-service kitchen and bath stone fabricators in the area. Over the last 15 years we have proudly served the DMV area and beyond. From commercial, residential, and even government jobs we have thrived in them all. We specialize in kitchen remodeling, kitchen countertops, bathroom remodels/countertops, bar remodeling/countertops, mosaic tiles, knobs and pulls, flooring, as well as cabinetry. We have over 500 slabs on site to see in person to help you with your selections. We have a wide range of quartz, marble, granite, and quartzite, and soapstone's on site. Our staff is widely trained in customer service, installations, as well as fabrication, and repairs. US GRANITE MARBLE INC. proudly works with contractors as well as homeowners. We can truly help to make your construction dreams a reality. We have 7 different cabinet manufacturers that we are licensed to sell, install, assemble, as well as deliver. We have over 300 mosaic tiles to choose from, we can also do a stone countertop full height backsplash for your next project. We carry multiple brands, styles, and colors of waterproof vinyl laminate flooring as well as ceramic/porcelain tiles for your everyday needs as well. We have access to over 50 types of sinks such as porcelain/ceramic, fire clay, stainless steel, under mounts, farm sinks, and even top mounted sinks. We also specialize in fireplace surrounds, hearths, and even the cutouts for electric fireplaces mounted into the stone. The sky is the limit when it comes to our designs and installs. Call us today 301-328-3678 and we can get you set up for a free at home measurement to help you get your next dream project a reality. Specializing in Residential and Commercial Quartz, Granite, Marble, Cambria Quartz, Silestone, Zodiaq, Caesarstone Countertops fabrication and installation. Easy Steps to your dream granite transformations...

"Overall, I would say I'm 80 percent satisfied with the work performed by US Granite Marble Inc. It appears that they order one slab for my kitchen job, but it was not enough. One kitchen cabinet was moved to compensate for one countertop not being long enough. As a result, it exposed a little more than a half inch of sheet rock that had never been painted and a gap in my floor tile that had originally been covered with the bottom cabinet molding. Upon completion, they moved my refrigerator over to cover this imperfection. I was asked whether they could bring the large slabs through my garage instead of the front door. I have a pantry connected to my garage...so there is a pantry door and a garage door. Working in my office I noticed a large fly come into the room and when I went to the kitchen they had both the garage door and pantry door open letting in not only bugs but heat from outside on a high humidity day. I closed the pantry door and as long as I was in the kitchen they would close the door behind themselves. After they left for the day, I noticed that my air condition was not cutting off as usual. Checking the thermostat, I realized that they had dropped the temperature in my house to compensate for them leaving both doors open. The next day the owner stopped by to view and address my concerns. He tried to make what appeared to be excuses for the movement of my cabinet. He stated "I'm noy saying they moved the cabinet, but if they did, I'll find out why. Now the owner is the one who measured my kitchen project and if he had noticed and/or seen the gap I believe he would have noted it or brought it to my attention that his company would not be liable for this discrepancy. It's been a week, and the owner has not followed up with me to resolve this issue."

Michael W on July 2025

US GRANITE MARBLE INC. was established in 2009 and is now one of the largest full-service kitchen and bath stone fabricators in the area. Over the last 15 years we have proudly served the DMV area and beyond. From commercial, residential, and even government jobs we have thrived in them all. We specialize in kitchen remodeling, kitchen countertops, bathroom remodels/countertops, bar remodeling/countertops, mosaic tiles, knobs and pulls, flooring, as well as cabinetry. We have over 500 slabs on site to see in person to help you with your selections. We have a wide range of quartz, marble, granite, and quartzite, and soapstone's on site. Our staff is widely trained in customer service, installations, as well as fabrication, and repairs. US GRANITE MARBLE INC. proudly works with contractors as well as homeowners. We can truly help to make your construction dreams a reality. We have 7 different cabinet manufacturers that we are licensed to sell, install, assemble, as well as deliver. We have over 300 mosaic tiles to choose from, we can also do a stone countertop full height backsplash for your next project. We carry multiple brands, styles, and colors of waterproof vinyl laminate flooring as well as ceramic/porcelain tiles for your everyday needs as well. We have access to over 50 types of sinks such as porcelain/ceramic, fire clay, stainless steel, under mounts, farm sinks, and even top mounted sinks. We also specialize in fireplace surrounds, hearths, and even the cutouts for electric fireplaces mounted into the stone. The sky is the limit when it comes to our designs and installs. Call us today 301-328-3678 and we can get you set up for a free at home measurement to help you get your next dream project a reality. Specializing in Residential and Commercial Quartz, Granite, Marble, Cambria Quartz, Silestone, Zodiaq, Caesarstone Countertops fabrication and installation. Easy Steps to your dream granite transformations...

"Overall, I would say I'm 80 percent satisfied with the work performed by US Granite Marble Inc. It appears that they order one slab for my kitchen job, but it was not enough. One kitchen cabinet was moved to compensate for one countertop not being long enough. As a result, it exposed a little more than a half inch of sheet rock that had never been painted and a gap in my floor tile that had originally been covered with the bottom cabinet molding. Upon completion, they moved my refrigerator over to cover this imperfection. I was asked whether they could bring the large slabs through my garage instead of the front door. I have a pantry connected to my garage...so there is a pantry door and a garage door. Working in my office I noticed a large fly come into the room and when I went to the kitchen they had both the garage door and pantry door open letting in not only bugs but heat from outside on a high humidity day. I closed the pantry door and as long as I was in the kitchen they would close the door behind themselves. After they left for the day, I noticed that my air condition was not cutting off as usual. Checking the thermostat, I realized that they had dropped the temperature in my house to compensate for them leaving both doors open. The next day the owner stopped by to view and address my concerns. He tried to make what appeared to be excuses for the movement of my cabinet. He stated "I'm noy saying they moved the cabinet, but if they did, I'll find out why. Now the owner is the one who measured my kitchen project and if he had noticed and/or seen the gap I believe he would have noted it or brought it to my attention that his company would not be liable for this discrepancy. It's been a week, and the owner has not followed up with me to resolve this issue."

Michael W on July 2025

Avatar for GloRem

GloRem

9637 Liberty Rd
5.00(
93
)
•Approved Pro

GloRem

9637 Liberty Rd
5.00(
93
)
•Approved Pro
Customers say: True professional
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers
67 local quotes requested

GLOREM is licensed and insured company formed in Maryland in 2010. Our specialty is basement finishing, remodeling and general contracting. We offer quick reliable services that are tailored to meet the needs and wants of each of our clients. Our Quality work and can-do attitude means customer satisfaction every single time. We bring 15-years of experience and offer free estimates.We do professional basements finishing, bathrooms/kitchens remodeling and renovation, LVP/ LVT floors, egress windows, and much more. 10% up to 800.00 off for Angie's List members

"From start to finish, Eugene and his crew were excellent to work with. Our free estimate was much more concise than the "ballpark estimate" thrown out by other companies. While you should always budget for surprises during construction, our estimate was itemized in detail, and showed what upgrades were available and their pricing. The total price was the best of all of our estimates. They worked efficiently, were always friendly, and cleaned up each night before they left. Eugene stopped by frequently to ensure everything was on track and accommodated my suggestions for minor tweaks throughout the process. I very much recommend them and will use them for future remodeling."

Matt C on August 2022

GLOREM is licensed and insured company formed in Maryland in 2010. Our specialty is basement finishing, remodeling and general contracting. We offer quick reliable services that are tailored to meet the needs and wants of each of our clients. Our Quality work and can-do attitude means customer satisfaction every single time. We bring 15-years of experience and offer free estimates.We do professional basements finishing, bathrooms/kitchens remodeling and renovation, LVP/ LVT floors, egress windows, and much more. 10% up to 800.00 off for Angie's List members

"From start to finish, Eugene and his crew were excellent to work with. Our free estimate was much more concise than the "ballpark estimate" thrown out by other companies. While you should always budget for surprises during construction, our estimate was itemized in detail, and showed what upgrades were available and their pricing. The total price was the best of all of our estimates. They worked efficiently, were always friendly, and cleaned up each night before they left. Eugene stopped by frequently to ensure everything was on track and accommodated my suggestions for minor tweaks throughout the process. I very much recommend them and will use them for future remodeling."

Matt C on August 2022

Avatar for SBC Outdoor Services

SBC Outdoor Services

804 Nursery Road
4.03(
31
)
•Approved Pro

SBC Outdoor Services

804 Nursery Road
4.03(
31
)
•Approved Pro
Customers say: Terrific value
1881 local quotes requested
23 years of experience

OVER 100 YEARS COMBINED EXPERIENCE AS YOU PATIO AND HARDSCAPE EXPERTS! SBC Outdoor Services was founded in 2015 by Brad Crist. Brad had over 15 years of experience in the industry and wanted to create a landscaping company that could hold true to the concept of “quality landscaping.” Ever since then we've been constantly growing as a high-end hardscape, landscape design, and commercial maintenance business. Over the course of our existence, we've earned a great reputation for quality service and we aim to not just maintain our reputation for excellence but to constantly improve it. That's why we only hire the best of the best. Our management team alone has over 30 years of experience in the industry and members of management used to maintain the White House. The rest of our team is similarly qualified and has over 100 years of combined experience. At SBC Outdoor Services we believe that landscaping is an art, not just a skill. We not only teach our employees proper installation methods but also encourage them to take initiative and to completely pour their imagination and skill into their work. Our design and installation divisions make sure that the product will be very functional as well as attractive while our maintenance division employees take great pride in the ongoing beauty of your property.

"I hired them to do landscaping and a driveway, my drive way is crumbling and have holes in it."

Cynthia R on December 2023

OVER 100 YEARS COMBINED EXPERIENCE AS YOU PATIO AND HARDSCAPE EXPERTS! SBC Outdoor Services was founded in 2015 by Brad Crist. Brad had over 15 years of experience in the industry and wanted to create a landscaping company that could hold true to the concept of “quality landscaping.” Ever since then we've been constantly growing as a high-end hardscape, landscape design, and commercial maintenance business. Over the course of our existence, we've earned a great reputation for quality service and we aim to not just maintain our reputation for excellence but to constantly improve it. That's why we only hire the best of the best. Our management team alone has over 30 years of experience in the industry and members of management used to maintain the White House. The rest of our team is similarly qualified and has over 100 years of combined experience. At SBC Outdoor Services we believe that landscaping is an art, not just a skill. We not only teach our employees proper installation methods but also encourage them to take initiative and to completely pour their imagination and skill into their work. Our design and installation divisions make sure that the product will be very functional as well as attractive while our maintenance division employees take great pride in the ongoing beauty of your property.

"I hired them to do landscaping and a driveway, my drive way is crumbling and have holes in it."

Cynthia R on December 2023

Avatar for East Coast Landscape Design

East Coast Landscape Design

2000 SPENCERVILLE ROAD
4.59(
139
)
•Approved Pro

East Coast Landscape Design

2000 SPENCERVILLE ROAD
4.59(
139
)
•Approved Pro
Customers say: Quality work
1038 local quotes requested
46 years of experience

BEAUTIFUL OUTDOOR LIVING. East Coast creates inspiring landscapes, hardscapes, water features and drainage solutions that bring beauty, new outdoor experiences and exceptional value to your life and home. SPECIALIZING IN: Patios, walkways, driveways, landscaping, fire pits, outdoor kitchens, retaining walls, outdoor lighting, drainage and erosion control (including eco-friendly permeable pavers, dry riverbeds and rain gardens through RainScapes and RiverSmart rebate programs). TRUSTED: Employees drug tested and background checked. License #42490. Insurance #Q89-0102236-M. ADDITIONAL EMAIL: mark@eclandscapedesign.com

"that Roberto and the crew did a great job on the retaining wall and driveway. The workmanship was excellent, and Roberto accommodated my every request for alterations in the design without question. In addition, his suggestions contributed to creating the finished product that I had envisioned."

Robert R on February 2025

BEAUTIFUL OUTDOOR LIVING. East Coast creates inspiring landscapes, hardscapes, water features and drainage solutions that bring beauty, new outdoor experiences and exceptional value to your life and home. SPECIALIZING IN: Patios, walkways, driveways, landscaping, fire pits, outdoor kitchens, retaining walls, outdoor lighting, drainage and erosion control (including eco-friendly permeable pavers, dry riverbeds and rain gardens through RainScapes and RiverSmart rebate programs). TRUSTED: Employees drug tested and background checked. License #42490. Insurance #Q89-0102236-M. ADDITIONAL EMAIL: mark@eclandscapedesign.com

"that Roberto and the crew did a great job on the retaining wall and driveway. The workmanship was excellent, and Roberto accommodated my every request for alterations in the design without question. In addition, his suggestions contributed to creating the finished product that I had envisioned."

Robert R on February 2025

Avatar for Washingtonian Companies

Washingtonian Companies

8645 Ziggy Lane
5.00(
4
)
•Approved Pro

Washingtonian Companies

8645 Ziggy Lane
5.00(
4
)
•Approved Pro
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
1428 local quotes requested

Transform your space with Washingtonian Companies, your interior/exterior design-build team. Whether it's roofing, windows, siding, decks, kitchens, bathrooms, or additions, we are your trusted partner to bring your vision to life and help personalize your surroundings.

"We were 100% satisfied with Washingtonian and with their work building our addition and deck. Not only was the workmanship and quality of the construction outstanding, but they operated with honesty and integrity. Their goal was our satisfaction and building a quality addition and deck. They accomplished all three and were reliable, dependable and conscientious. At no time did we believe that they had over-committed or were unable to deliver on what they had promised. They never cut corners to rush to another job nor did I ever feel that they were not spending the necessary time to ensure that the work on our job was thorough and complete. Travis, Kris and their crew were 100% professional, communicative and transparent. We will be using Washingtonian again, without hesitation. Our experience was excellent and they did an awesome job."

Walter J on January 2024

Transform your space with Washingtonian Companies, your interior/exterior design-build team. Whether it's roofing, windows, siding, decks, kitchens, bathrooms, or additions, we are your trusted partner to bring your vision to life and help personalize your surroundings.

"We were 100% satisfied with Washingtonian and with their work building our addition and deck. Not only was the workmanship and quality of the construction outstanding, but they operated with honesty and integrity. Their goal was our satisfaction and building a quality addition and deck. They accomplished all three and were reliable, dependable and conscientious. At no time did we believe that they had over-committed or were unable to deliver on what they had promised. They never cut corners to rush to another job nor did I ever feel that they were not spending the necessary time to ensure that the work on our job was thorough and complete. Travis, Kris and their crew were 100% professional, communicative and transparent. We will be using Washingtonian again, without hesitation. Our experience was excellent and they did an awesome job."

Walter J on January 2024

Avatar for River View

River View

2139 Espey Ct, Suite 7 & 8
4.64(
14
)
•Approved Pro

River View

2139 Espey Ct, Suite 7 & 8
4.64(
14
)
•Approved Pro
Customers say: Quality work
1822 local quotes requested
1 years of experience

At River View our renovations stands out for its comprehensive services, expert team, customized solutions, quality assurance, proactive communication, attention to detail, timely completion, and unwavering commitment to customer satisfaction. Let us turn your renovation dreams into reality request a quote today!

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

Brian M on April 2025

At River View our renovations stands out for its comprehensive services, expert team, customized solutions, quality assurance, proactive communication, attention to detail, timely completion, and unwavering commitment to customer satisfaction. Let us turn your renovation dreams into reality request a quote today!

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

Brian M on April 2025

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The Woodstock, MD homeowners’ guide to solid surface countertops repairs (concrete, stainless steel, etc)

From average costs to expert advice, get all the answers you need to get your job done.

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