Get matched with top pre fabricated fireplace unit installers in Worcester, MA

"I moved into my current home in late 2016 and discovered that Southshore Gunite built the pool and spa back in 1986 when they were located in Hanover, MA, so I got in touch with them when I needed help with the pool in the summer of 2017. We discussed a pool cover, which I ordered, and resurfacing the pool, which I didn't order right away. While waiting for the cover, I realized that I had a sizeable leak (300 gal/day) in the underground pool plumbing and arranged for SSG to come find the leak and fix it. After they didn't confirm I called and was told that they just had too many pools to close, and they couldn't fix my leak this year. They did eventually come and close the pool and install the cover. The cover seems to work; see attached photo. This spring (2018) I wanted to avoid the pool-opening rush, so I called SSG to see when would be the best time to open the pool and find the leaks. The kind woman who spoke to me got back later that afternoon, having talked to her boss, to tell me that (1) they had not built my pool (according to the building permit, Southshore Gunite did build the pool, but probably before records were computerized) (2) they only closed my pool because they expected me to resurface my pool (I guess the $6500 cover does not make me a valuable customer), and (3) they would neither open my pool this year nor help find and fix the leaks. So, I'm looking on Angie's list for pool services. I can only conclude that SSG really only wants to build new pools or resurface old ones and that anything else is a distraction. I'm guessing that they service pools they build because the owners expect it after spending several 10's of thousands of dollars. I may resurface my pool this year or next, but it won't be done by SSG."

"I got quotes from three companies. Derek's was the middle quote but he was the only one that actually took the time to explain everything to me and he figured out how we could get an even larger insert in the fireplace where one other company told me they couldn't make it any larger and the third company said he could only replace it with what was already there. Derek showed up on time and the fireplace works great. He also added the brick backer kit and a blower with a remote. I did have an issue with the fireplace after installation where it kept making a loud pinging noise. Derek came back and swapped the entire unit out and re-did the tile surround with any complaints. His team also made sure to clean up after each day. Overall it looks great and I'm going to have Derek add another fireplace shortly."

"Wes and his team saved us from a terrible situation! We recently had our bathroom completely redone by a contractor who we didn't really know, and the work wasn't done well. We called in Wes, having worked with him several years ago to tile our kitchen, and he came by to take a look. Thank goodness he did! After his initial assessment, he knew right away that our "new" shower was likely leaking, and that there were multiple issues with both the tile and the structure of the shower itself. Wes coached us through buying the materials that we would need, and drew up a contract to get going on the project as soon as possible. After demolition, the problems really became apparent! All kinds of leaks, CUT FLOOR JOISTS, and other incredibly sketchy shortcuts from the original contractor. Wes walked us through the best strategy to fix everything and his team worked diligently to correct all of the issues and tile the shower beautifully. We will be working with Wes again for many more projects, particularly fixing the floor in this bathroom, which was also a hack job. He has been professional and courteous in all of our dealings with him, he shows up on time when he says he will, answers all of our questions truthfully and in depth, and he cleaned up after himself at the end of every day and at the end of the job, which is always a huge bonus! Thanks to Wes and his team for their hard work to get us the shower of our dreams, and save us from a mess further down the line."

"Troy was excellent. Every time I reached out with a question or idea, he returned my call asap (usually within a few hours). He understood that I had to stick within a budget and went out of his way to find ways to make it happen. I decided to do much of the cosmetic work myself and he was very good about communicating when each portion of the project would be complete so that I could plan when to install flooring, put up paneling, etc. His whole crew was also helpful with advice (and even loaner tools on one occasion). He, and all of the subcontractors and workers, were professional, punctual, and friendly. I was very nervous about taking on such a big project in the summer months with four kids running around, but everyone was patient and kind with the million questions the kids asked and each day, every thing was cleaned up and left safely stored. The work itself has held up through its first winter. Everything still looks pristine, and it's definitely not raining inside the porch anymore. After years of sagging, nothing on that porch was square, but Troy and his team went above and beyond to make it work. Of course, nothing and no one is perfect, and there were some delays with materials, but Troy was always upfront about any delays, responded to my concerns, and got things back on track, I would happily hire this company again."