Get matched with top tile: ceramic and porcelain installers in Wyoming, RI

"They are excellent. Very attentive to the details, fixed the project with the deadline involved. I like their timeliness and the quality of work."

"We had a BIG cleaning project for Dave. When I returned 4 hours later, I was speechless and all I could say was “WOW” as I checked out each room! He’s a very polite young man and a very hard worker with great attention to detail."

"Over the course of two weeks they were on-time, respectful and easy to work with."

"As an award-winning journalist with an investigative reporting background, I am shocked that Empire Today has been in business as long as they have with how poorly they treat customers. We had a luxury vinyl plank floor installed last August. The salesperson assured us that this was scratch-proof, but that if we did have any issues, the warranty would cover it and that Empire had a great warranty. Well, six months later, the floor is covered in scratches from light use - essentially from pulling out a chair here and there and walking across it. It's in a dining room, so we hardly ever eat in there and mostly walk through it. We have sat at the table a handful of times in six months. Yes, we have pulled out chairs for those times, but who would expect scratches like this from such mild use? We're pulling them out gently, not dragging them across the floor. Clearly, this floor was defective when installed if it was supposed to be as scratch-proof as the salesperson said it was. Their customer service manager (based in Massachusetts) has been extremely rude and unsympathetic and insists the manufacturer warranty and the one-year Empire workmanship and servicing warranty don't cover scratches. This goes against everything the salesperson told us. The one-year warranty has a list of what is not covered and scratches is not among them. It says you can obtain warranty services for defects. When I suggested that these scratches were a defect that got worse over time, the customer service manager LAUGHED AT ME and said she had my email saying that we caused it by pulling out chairs. I asked to speak to someone above her, and she refused to give me another name. I said, I'm upset enough to go to the Better Business Bureau and you're telling me there is no one else I can speak to who is above you and has the authority to potentially rectify this? By this point, I was raising my voice as she was so rude and unsympathetic. She repeated she was the customer service manager and there was nothing else that could be done, other than express our frustration to the sales manager so they were aware that possibly their sales team was giving out incorrect information. However, the sales manager, according to her, would not have the authority to rectify the situation because, apparently, she is the only one within the entire Empire Today Corp. who can be bothered with customer service problems. What??? She wished me a good day and hung up on me, not caring that I was prepared to go to the Business Bureau, write negative reviews, and do whatever I could to resolve this. She chuckled again and said, “You do what you need to do, but the warranty does not cover scratches.” I have never dealt with a customer service manager who was so unhelpful and rude, just shutting me down completely. Unbelievable and we will be taking this to the Better Business Bureau and making sure everyone we know does not use this company."

"These guys knocked it out of the park! They beat all of my top 3 quotes from larger companies. On top of a speedy beautiful remodel of our bathroom, they worked around my schedule. My wife and I highly recommend using precision home improvement. We can’t wait until the spring to replace our existing deck. We will ask for Nate again as he was very meticulous, courteous, and It was obvious that he takes pride in his work and final product. Overall very pleased with the work and the price as well!"

"Ed and team at Granite Brothers were fantastic to work with! I called a few places and Ed was so responsive and made the whole process simple. I had my dated kitchen countertops replaced with quartzite and a new glass tile backsplash installed. Luis came to my house the Tuesday a week or so following my initial contact and did a template, the countertops were installed on Thursday, and backsplash on Saturday of the same week. Highly recommend!!!"

"After 2 1/2 years of not being able to secure a contractor willing to excavate or property we found Joe who told us, "No problem when do you want to start?" After receiving Joes quote we asked if he could build us a wall also. Joe stuck with us even after we were satisfied with the excavation. He encouraged to order gravel late on a Friday to finish up the site."