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"Fantastic. I have already used them again."

"Work was completed in little over an hour. Very satisfied with the work done."

"On time, easygoing and reasonably priced. Quote was simple and quick."

"Oh, how I wish there were a grade lower than F. McQuillan managed to provide both poor customer service *and* bad technical work. The company came out to do a full replacement of our A/C unit and furnace, switching to minisplits and a boiler/radiator system. The minisplit side of the equation went just fine. The rest has been a disaster. This all started the first week of August, so they would have plenty of time to get the work done before winter...so we thought. Instead the installed the boiler incorrectly, causing it to make loud noises and not actually provide any hot water. After calling five times and having two missed appointments, they finally sent out a plumber who informed us that it was so badly screwed up, an entire crew would have to come out and fix it (which they eventually did, two whole weeks later). It took three people nine hours (!!) to fix whatever they did wrong. Now on to the radiators. Several were backordered to the first week of September, obviously not their fault. Once they called us to say the new radiators were ready for installation, they couldn't "fit us into their schedule" for three more weeks! When they did show up, we found one radiator completely missing, two ordered in the wrong finish, and several others that couldn't be installed because they didn't have the right parts and weren't sure how to get them (WHAT?). And, this is a minor issue compared to everything else, but they ask you to pay as you go, so every time someone shows up they want to collect money. Multiple times we've asked to see an itemized bill so we know what all our payments have gone to (this is a large job and we just want to keep track of everything), but we still have yet to see a single invoice or receipt of our payment. Which brings us to today. We're not currently on their schedule at all. Half of our radiators are installed, but none are active on the system, so we have no heat. It's early October, and the temperature tonight is supposed to reach 35 with a frost warning (which is one things for my husband and I, but we also have three kids under the age of 6). We've called multiple times the past two days and no one will call or email us back to tell us when we are actually going to have heat. I'm extremely close to reporting them to the BBB and calling a different company to finish the job so we can stay warm. I wouldn't wish McQuillan on my worst enemy."

"Nick was waiting for me when I came back from an errand. He was very good at explaining what he was going to do, then did it, then explained what he found. Very professional! Aquarius should tweak their scheduling plan to incorporate windows of when the tech will arrive. The current method of announcing that the tech will be there without stating when is very inconvenient for the homeowner."

"Small business is defined by their ownership. Ownership determines leadership, accountability, and service. It's pretty straightforward when things go right. The company is defined by how they handle difficult situations. Without going into great detail, there was a good faith mistake made. As soon as Robert, the owner of the company, was made aware of the situation, he immediately called, took responsibility for the situation and rectified it. He was professional, a good listener, and insightful in his responses and solutions. As far as the company is concerned, the estimates are accurate and thorough, the electricians are prompt, courteous, neat, and knowledgeable. Every company has weaknesses, but overall this is a strong company and I would highly recommend them for your electrical project needs. Frank R."

"I reached out to them and asked for a bid on some interior renovation projects and new windows. Annika and Brian came to my home on 2/16/22, we discussed options, and I was told I would receive an estimate in about a week and a half. After more than a month I still had not received anything, so I called their office on 3/10/22. I spoke to Annika who said she was working on my estimate even as we spoke, and that I would have something by end of day. It is now 4/7/22 and I have not heard anything from them. If you don't have the time for my projects, fine. Just be grown-ups and tell me that. I had a substantial budget, so that wasn't the issue. I was seriously considering moving forward with your bid for ALL new windows in my house, but if this is how you treat customers, then it's a hard pass for me. Some common courtesy and communication are simply the bare minimum that a consumer should expect. Do better, please."