Serving Edinburgh, IN and surrounding areas
Angi Approved
Free estimates
Emergency services offered
Warranties offered
"Great customer service from the first initial phone call through the completion of project. Will definitely use them again and recommend them!"
Serving Edinburgh, IN and surrounding areas
Angi Approved
In business since 1988
Free estimates
Emergency services offered
"Initially I hired this company for my business and was very happy. The employees were great. I'm a new business. We do patient care and I am the only treating provider. Because of patient schedules, working evenings or weekends/holidays, I do not always work full days. I ask my support staff to go home once we are finished with patient care because I cannot afford to keep them on the clock when we are not generating income. After a year of service, Ampro called and cancelled my monthly service stating it's too much gas and time to drive there and find out we are not there. They said they would be available if needed for sporadic treatments. I agreed. Until a few weeks later when there were two giant centipedes in my treatment room. I called them immediately and stated I needed them to continue monthly service. The gentleman I spoke with was kind and ask if they gave me notification when they came out. I said no, I had never received a notice that they were going to spray. He said they should be able to work with me. I told the gentleman, we always have someone here until 4 on Wednesdays, that would be a great time to spray because the cleaner is there and there are no patients. If that didn't work, we are there 6:15am-2pm almost every day. We can be there from 2p-4p but we'd need to know because we aren't always there. The next day Keven sent a message and stated they would be there at 4pm on Thursday. I responded, I will have to meet you there at 4:00. He said Thanks. On Thursday, I pulled into the parking lot at 4:00, got out of my car at 4:01. There was no one around. I contacted Kevin, he said "Parker" was there until 4:02 and there was a closed sign out. I was on the sidewalk at 4:01, so that is false. Kevin said I needed to get another exterminator. Ok, I will. But wow this is pretty unprofessional. I would hope someone who wants their business to work would put effort into working with the customer. I do. I'm looking for a new exterminator if anyone is interested, per Kevin, that would be best. I would hire them again if they could let me know when they are coming so I can make sure they can do their job."
+21
Serving Edinburgh, IN and surrounding areas
+11
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