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"Calvin was who called me back and he said in order for them to come out and give me a service I would have to sign an agreement that I would continue with them for a year. When I asked what happens if I'm not happy with the job, Calvin said it would be no problem to discontinue. Well, I wan't happy with the job, though the tech that came out to service our home was very nice and professional. However, it did not take care of my pest problem so after 2 tries I cancelled. Now they are saying I have to pay a disconnect fee per the agreement. I told them what I was told and all they would say is "I apologize." Clearly this is a rehearsed line that they've told others. I would have to say that this is a dishonest company. Saying what it takes to get the job and then holding you responsible for their poor work. I am a bit cautious to say the least to go with Angies again if this is whom they are recommending."

"They did any amazing job, addressed any co erns and were exceptionally patient. Their prices are reasonable a d they earn it. I would recommend"

"The work was ok."

"We never had any trouble of them at all showed up on time. They go above and beyond with other issues we had."

"Superior service - top to bottom."

"I'm a home inspector. Have been for 16 years. This is the company that I refer my customers to and trust to inspect my own home. They inspect about 4 homes for me every week. Very thorough. Prices are very competitive. Highly recommend!"

"This company is the best! Their servious technicians are always curtious, respectful, knowledgeable and happy to help! Devin Buville was here today helping with black widow prevention. In the past Darrell & Demetrius have come out to check for mice and carpenter bees. They have taken care of bee hives, hornets nests, red ants, black widows, brown recluses and more! We love knowing they are only a phone call away if something comes up!"

"My experience with Pest Ban and their family of companies has been one of the worst vendor experiences i've ever had. In November of 2023 we hired PestBan to get rid of roof rats that had infested our house from overhanding trees. Throughout the course of the service, which cost several thousand dollars, i encountered: 1. Perhaps the biggest issue is that we still have rats! Four months later and the rats have effectively beaten and outsmarted the company whose sole job is to get rid of them! 2.Overpromise and under delivery -- the technician providing the quote assured me that they would not stop until the job was done and the rats were gone. They would work top to bottom and inside / out to get the job done. Boy did this not happen! 3. Maybe the worst communication i've ever seen -- following each appointment i asked for a follow up appointment and tried to set dates to get exclusions and cleaning / deodorization done. This never happened! Not once! Every time i had to call them myself to schedule the next service or i would never hear back. Each time i complained and the issue never got fixed. 4. Not our job -- I was told multiple after pointing out new entry / exit points for the rats that Pest Ban doesn't handle that and that i'd have to find a different vendor. This wouldn't be such a big deal if the technician didn't promise comprehensive service. 5. Low quality work -- You would think that Pest Ban would be good at their only job -- finding and closing off the rat entry points. But boy was that not the case. After each visit i went around and found places that they missed and had to call them back out and point out the gap. Even their own technicians made repeated comments such as, "i'm not sure how they missed that. It's really obvious". This went on for at least 4 visits in a row. So, in summary, find a better vendor! Pest Ban will charge you a lot and leave you with a lighter wallet, a list of complaints, and a house full of rodents."

"By the time I called, the squirrel activity had slowed down quite a bit. Andrew informed me that the squirrel was probably in between litters. He found where she was getting in and out and set a trap there and left it for a couple of weeks but with no luck. As he was pulling into my driveway to remove the trap and seal the entryway, the squirrel tripped the trap! He was very thorough and determined the catch the squirrel and he did it. I've squirrel free for the past 5 months! Very knowledgeable and professional. I'd definitely use Song Dog again."