Get matched with top carpets or rugs clean at home pros in Villa Park, IL

"I had a serious issue with puppy stains and was uncertain if they would come out. Patrick and his partner pretreated them with a special enzyme spray, and it started to draw the stains out right away. The carpet wasn't drenched and dried in 24 hours just like Patrick said it would. Very reasonably priced as well. I especially appreciated that Patrick followed up with me this year to see if I needed any services, as I have used Matrix before and will continue to whenever I need to. I highly recommend Matrix!"

"Very professional , shows up on time and does exactly what the customer request. They do excellent work."

"I had a large area rug with heavy foot traffic and pet stains, and the odors to match. In addition there was age related damage to the backing. Bella picked up, did a deep clean, repairs, and delivery back. They were prompt, communicative, accommodated my schedule, professional, and charged a fair price. Highly recommend."

"STAY THE HECK AWAY FROM THIS FROM BELLA CUSTOM CARPERT CLEANING IN NEAR WEST SUBURBS OF CHICAGO! IT IS NOW A BILIGERANT CON! After 13 years, I hired them again for my front room and family room at $269 on 9/23/23 on a Sat. They came over 3 hours late from the appointment time. They were unable to communicate in English. When asked for proof on insurance and bonding they ignored me and intimidatingly with grunts and stares the big guys pulled the big tube and nozzle in the house. They did not know what to do! I had to direct them to the rooms and the stains I needed removed. Well, all they did was drag the vacuum nozzle across the carpet and leave! They blew dirt down into my floor vents and closed them! I was assured stains would be treated and removedâ ¦not! See pictures for the stains which was the reason I hired them. And here is when it gets nasty and really why not to use them. When I called Gary on Monday and told him, I said I had tried vinegar and water afterwards. Gary voice was slurred and laughed saying â thatâ s what we use. Let us come out and hit it again!â I asked how much, he said â only $120.â When I said why it wasnâ t done on Sat, he responded in the same slurred tone, â weâ ll be out to do it again!â I hung up. Hereâ s the definitive â kickerâ â ¦3 weeks later I get a call asking for the check. I told him I sent the check to Westchester because, incredibly, no address is listed on the receipt and that was what came up on the I â net. He said for me to send him another one in Lagrange. I told him no because I have a cancelled check fee. Again in a slurred, fogged in, tone, he said OK and he will call his Westchester office to see if they got it. Never heard back. It is obvious Bella now has a huge problem with service techs and apparently polluted ownership. STAY AWAY FROM BELLA! IT IS NOT WHAT IT WAS!"

"I have recently moved and I have two cats. One of them was going through some health issues and so I needed carpet cleaning. It is a light-colored carpet, so I was very concerned about stains and lingering odors. Al came in and cleaned the carpet perfectly, no stains no odor! To top it off my cat loved him!"

"Courteous gentleman, excellent work, efficient, punctual, showed up on time, kept the house clean before and after the work, get the job done, 5 out of 5 stars, and would recommend him to anybody."

Looking for a trusted couch cleaning service near you or expert furniture cleaning in Chicago and the Northwest Suburbs? Cleaning Llamas offers professional carpet cleaning, couch cleaning, upholstery cleaning, area rug cleaning, and mattress cleaning services across Buffalo Grove, Arlington Heights, Palatine, Schaumburg, Wheeling, and surrounding areas. We specialize in deep stain removal, pet stain and odor elimination (including cat and dog urine), and allergen reduction using eco-friendly, kid- and pet-safe methods. As a locally owned business trusted by homeowners and businesses alike, we pride ourselves on transparent pricing with no hidden fees. Call Cleaning Llamas today for reliable, same-day carpet and upholstery cleaning!

"I hired them for a deep cleaning. Olha made my house sparkle. I was very happy with the service and plan on hiring them for regular cleaning service."

"Punctual, respectful of our hone, professional and efficient. Explained the process very well."

"Called me right away and came out same day. Very professional and let me know exactly what they were doing. Would highly recommend."