Get matched with top air conditioning pros in Oak Brook, IL

"Very well. The tech did a thorough job checking both the furnace and air conditioning unit. He answered any questions we had,"

"The inside component of our air conditioning quit. Shavitz dispatched Bradley S who arrived within the promised time-slot. He found the drain that removed the coil condensation had become blocked. He cleared it but after pouring a lot of water into the tray, decided a more aggressive cleaning was needed. White vinegar and blasts of nitrogen from a portable tank removed the last of the gunk that had accumulated over time. Bradley walked me through what he was doing and answered all my questions. The work was done on warranty because the company had replaced the outside part of the air conditioning a couple of months previously. They could have argued that the warranty only covered the outside machinery but took a more generous view of the coverage."

"Repairing Central Air Conditioning System"

"All temp did great job! My air conditioner wasn't working All Temp came out the same day, found and fixed the leak it in about 2 hours."

"Highly recommend. Found this company last year on Angie's List and this is the second time using them. I was in a pinch as the A/C went out and we have a little baby. I called and they got someone out the same day. Jeff was great...knowledgeable, friendly and answered a lot of questions! Got the unit working again! These are my go-to HVAC guys!"

"5/28/2015:
Jim is awesome. We called, he came (on time), and conquered our issues ? for a reasonable price to boot! I called him because our indoor forced air unit was leaking water. In the process of clearing some debris from the drainage tube running from the evaporator coils to the floor drain, we found some mold growing in an old unused humidifier unit connected to the furnace. The unit was not supposed to have water running to it, but my plumbers turned it on anyway and I did not realize (a story for another day). After having kids perpetually sick all winter long, I wanted that unit immediately removed. Despite a busy schedule, Jim obliged, ran out to get sheet metal that he didn't have in the truck and removed the unit / patched up the hole where it was. We had a mold and air quality test done immediately afterwards to make sure nothing made it's way out of the humidifier unit ? all good on that front :)

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6/11/2015: 
I'd like to give an update on my situation. My unit began leaking again from the area near the evaporator coils the day after Jim was first here. It leaked much less now, but I had him come back out to investigate the matter further. After checking the flexible drain pipe from the indoor unit, Jim said we should install new indoor evaporator coils and a new outdoor cooling unit. I was a little surprised because our current unit runs very, very well. It is old, but is historically a long-lasting model (as mentioned by every A/C guy that has ever stepped foot in our home). Our neighbors actually have the same unit as us and it runs just as well for them.

So I told Jim that I would have to think about such a large expense. After he left, I turned to Google to triple-check any reasons why my unit might be leaking. After some digging around, I learned that dirty evaporator coils might be the culprit. So I got my screw gun out and removed some of the sheet metal panels in order to access the evaporator coils. Low and behold, I found .25" of black dust and cat hair caked onto the under side of the coils. I cleaned the coils with a soft bristle brush, turned the unit back on, and voila, it stopped leaking! This is presumably because the air flow was much better over the coils now and they stopped freezing and blocking normal drainage. 

I can't help feeling that Jim should have at least mentioned to me that the evaporator coils could be an issue and that cleaning them was an option before wanting to install a new outdoor cooling unit / new indoor evaporator coils that was ball-parked at $3,000.00. No doubt we will probably need a new unit within five years, but the fact is, it still runs very well. 

Jim is a very nice and friendly serviceman. All services that he did perform he performed very well. It's what he didn't do that was disappointing and is my reason for giving him an overall rating of 'C'.

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7/1/2015: 
Jim unexpectedly called us last night to check in on our unit. He said that he was thinking about our issue and that it dawned on him that the evaporator coils might need to be cleaned. I'm changing the overall score to a "B".
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"Very impressed with their heating and air conditioning maintenance. They explained everything clearly, worked efficiently, and left no mess behind. Our home feels fresher after the air duct cleaning. Definitely a trustworthy team you can rely on."

"I have lived in my home for over 23 years and have used several different Heating and Air companies thru the years... I needed service in Sept 2018 and had various coupon prices of $39 and $49 for an A/C tune up and was about to chose on of them but decided to check Angie's list for a review or google for the coupon companies. That is when I found American Family HVAC and started to read their reviews.. For some reason, I decided to use this company even tho the cost was a bit more money and boy am I ever happy that I went with my hunch. Sometimes it is NOT always about the money. I was really looking for an A/C furnace company that I could count on and use regularly. Not only was the repair gentleman that came out, on time and very thorough and professional but he spent a long time and I feel that I received the most thorough tune up that I have ever had. Josh, the service tech was just a delight and the best part was that this company has a membership contract that I was able to purchase. It is a small monthly charge monthly and . I get 2 free tune-ups a year included in the monthly fee for NO charge and if I need any service work I get 20% off of the charge and same day service...all for only $12.95 a month. What a wonderful idea and I cannot express how happy I am with this choice. It is a win-win deal for me and the company. I am a very happy camper with my choice of this company."

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AWE (Air, Water, Energy) did a great job. The installers arrived on schedule and worked all day to removed the old equipment and installed the new equipment.  When they were finished, everything looked great and the work area was completely cleaned up.  The air conditioner has worked great all summer and kept our house at a comfortable temperature.  I am looking forward to a similar experience with the new furnace, also.  After the system was installed, AWE sent an inspector to our house to make sure the job was completed satisfactorily (which it was) and take pictures of the equipment to make sure it was installed correctly (which it was).

FYI, we have been a customer of AWE for over twenty years because of the great service they have always provided.  This was the 2nd furnace and air conditioner we have purchased from them.  They also installed our current water heater.  The technicians are always very knowledgeable and friendly.  They always arrive when they say they will arrive, and do what they promise.  The services provided have always met or exceeding our expectations.  I would recommend AWE to everyone.

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"Fast, effective fix when our air stopped working."