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"Bob was very professional, flexible & did a great job with the carpet, he went above & beyond!"

"The staff was extremely friendly, professional, and knowledgeable. I was very satisfied with the deep cleaning they provided. I highly recommend them to anyone looking for an excellent cleaning"

"Great! Wonderful attitude and great job. Also helped shift an 12x12 carpet with furniture on it which I couldn't budge."

"Repair a hole in leather jacket sleeve"

"Rob arrived as scheduled, on Friday.  He began with the upholstered furniture, determining that it mainly required "parts" cleaning--three BIG round arms, mainly, but cleaned other parts, too.  
The first arm, on the chaise, quickly came so clean it looked like new; I couldn't believe it!  One sofa arm was good, but I was outside when he did the other.  Before I came in, he had also cleaned the carpet, so I stayed out of the living room for a day and a half, just to be sure it was dry.  When I went into the living room, I expected everything to look like new, just like that first arm.  But the second arm of the couch looked like it hadn't been cleaned at all, still disturbingly dirty.  
The office called Monday morning to see how the job had gone and I reported the dirty arm, not certain that Rob had cleaned it.  She talked to Rob and called me back, saying she'd like to have him work on that couch's arm.  He was at my house again about an hour later!  He did both couch arms--and they now look great!
Friday, when he was first here, was an overcast day; the sunlight in the room on his second visit made the dirt far more visible than the artificial light that he had to use on Friday.  And who knows, it's possible the drying process brought more dirt to the surface.   Whatever, I'm now a happy camper.  Two very old, almost-white upholstered pieces are no longer an embarrassment and will serve for a few more years.
The carpet is clean but there's still a shadow of a couple of the urine stains.--just as they warned and just as I expected, as they WERE very old and had survived previous removal efforts.  But a few seem to be gone and the remaining shadows are no longer an embarrassment, either, as they're barely visible.  
All in all, I'm pleased both with the service and with the unbelievably prompt follow-up."

"The men came to the house on time and started work right away.
They washed the windows inside and out in each room.  They listened to any special instructions I had for each room.
If they found a problem they told me about it.  One window had something on it that only another solvant and razon blades could get it off.  They do not use razor blades so they informed me of the procedure but I needed to do it myself.
They cleaned up after each room.  
They were very professional and I would have them wash the windows again and have passed their name on to others.
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"Watkins Hydra Steam Carpet Cleaning did a fantastic job cleaning my carpets and was worth every penny for the preparation of selling my home. In addition, they were very professional and timely. I would certainly use them again!"

"Service was great, especially for the price paid. i had purchased a deal through Living Social. Scheduling was easy. I called, left a voicemail, and received a call back within 24 hours. I would definitely use this company again.

The only issue I had was our appt was at 9:00am. I requested to meet earlier, but that was not possible. And due to traffic (which I already knew was very bad), they were about 40 mins late. I called around 9:30am, no answer, and left a voicemail saying that I would only wait 15 more mins. I received a call back immediately apologizing for not calling me that he was going to be tardy due to traffic. He had not saved my phone number the last time we had talked. 

Either way, the carpet cleaning worked so well, that this one issue does not prevent me from using him again or referring him to others. It has saved me from having a replace a room of heavily stained carpet."

"The detailing was great and so convenient not haveing to take my car somewhere and then come back and get it."

"I wish I had taken a before and after picture of the carpet.  I seriously considered replacing the carpet it was so bad.  The cleaning with something called a roto vac did an unbelievable job. I swear the carpet looks new!.  Allen is the owner/operator and was on time and one of the nicest people I have ever met. I am so glad to have found him on Angie's List and will never use another carpet cleaner again.  He did an amazing job for a very reasonable price. I highly recommend him. you will not be disappointed."