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"I had the dryer duct cleaned anf this was the most thorough and complete cleaning it ever had. I am bery happy with this service."

"I've only had the initial service, and it was a positive experience. The person who cleaned our home worked smart / hard and spoke positively about Merry Maids, which I paid attention to. I've never used a service like this before and our home was a disaster (2 working parents & a toddler). I'm looking forward to the many benefits of having this service over time & appreciated receiving our very first service. Thanks Merry Maids!"

"Quick and friendly service! Would absolutely hire again."

"Excellent work and great work ethic, THANK YOU"

"Excellent service at a great price! Showed up on time, conducted a review inside and out and explained the work to be done. The job was completed in 30min, no hassle, no mess. My home chimney is now fully cleaned and safe for use. Highly recommend!"

"Awesome job fast and cleaned up everything Great Thanks"

"They did a great and very clean job I would highly recommend them to anybody."

"This is a well-run company that extensively trains its employees. When a house cleaner I called quoted $275 for a one-hour clean of my 1200 ft sq condo, I called Home Advisor. Crystal charges $47/hr per person. To schedule me they had to alter their schedule, and I had to pay an extra hour's time for the travel. Three people showed on time, they were courteous and thorough, and the cost was $150 (excluding the travel fee). My wife likes the wood floor to be cleaned with a vinegar/water solution. This is how Crystal normally does this. I think the owner is very detail oriented: there's a form that has to be signed before work starts, and I was asked about 15 questions over the phone about my condo and its contents. After we had arranged the time, they called me to TELL me that they had to come an hour earlier due to a cancellation. I was sick and had scheduled a doctor's appointment and I told them I might not be able to make it back at the new time. The receptionist told me that she would have to charge a cancellation fee if I couldn't keep the appointment at the earlier time-a time to which I had never agreed. I explained to her that THEY, not I, had changed the time and that, if I couldn't make it in time, there would be no "cancellation fee" paid by me. She hummed and hawed and said the standard, "I just work here." As it turned out, I felt better and cancelled the doctor's appointment. I don't know if they actually would have charged this fee; of course, it would have been totally inappropriate it they had.(That's why only 4 stars for "customer service") If the service hadn't been perfect, after this runaround, I would have quickly placed Crystal in the round file. The workers were great, and they did a most thorough and professional job. Maybe management is a bit over the top, but they are not the ones who do the cleaning. I am using them again."

"He was quick, kept things clean, and made good recommendations!"

"Did a very good job attention to detail good communication"