Get matched with top disaster recovery pros in Lancaster, SC

Let our family take care of yours! Fastest response is by calling us at 704-408-4794. \n\nMaster Restoration is here at your rescue with professional water damage restoration services in Charlotte, NC. Whether you are facing damage from a catastrophic flooding incident or you noticed a leak on your property, our professional restoration specialists are ready to help. If you think you have water damage, call us today and avoid expensive repairs later. From start to finish, we help our customers restore properties to their pre-loss condition. We provide a warranty to all of our workmanship. Call now for a free inspection.

"Very professional, we ended up not needing the service, but were grateful for their response!"

DRYmedic Restoration Services of SE Charlotte specializes in a comprehensive range of restoration service, including: Water Damage restoration: Addressing issues caused by leads, floods, or other water-related incidents.\nFire Damage Restoration: Repairing and restoring properties affected by fire and smoke. \nMold Restoration: Handling damages resulting from sever weather conditions.\nContents Restoration: Restoring personal belongings damaged by water, fire, or mold. \nBiohazar Clean-up: Managing the safe removal of hazardoud materials.

"I hired Tri State Flood to help us with our water damage emergency, crews came fast, the office followed up with me to make sure we were all set. Very professional, reasonably priced. I would highly recommend Tri State Flood!"

"During our 2017 annual dehumidifier service appointment, The Mold Hunter, Inc. found the equipment not to be working properly. I then began the process of pursuing a warrantied repair by shipping our Horizon dehumidifier back to the manufacturer, Air Cleaning Equipment, Inc, of Sanford, NC. After 7 1/2 months of not only supporting my efforts, but intervening directly on my behalf, Mike Smith did what Air Cleaning Equipment, Inc. would not do - he stood behind his work and the equipment he installed, and replaced the unit with a product from another manufacturer. Mike Smith is a business owner and individual of exceptional character. I highly recommend his company, The Mold Hunter, Inc. to anyone needing water restoration or mold remediation."

"This is the best experience I have had with a contractor in a long time. Tony was friendly and professional. He communicated with me and arrived on time. We showed him the areas we needed cleaned and he got straight to work. We found him here and had used a coupon that he had posted. My wife and I fully expected for him to tell us that parts of the job were outside of the agreement or that the services we needed would cost more (as so many other repairmen, plumbers etc have done in the past). We were happily surprised to see that the price quoted is what he charged. A great job and good character. I highly recommend this company."

"Amazing customer service, understanding, quick, and professional. Overall great work, will hire again for future repairs if needed."

"The work was done very well, done very professionally and I highly recommend them."

"Offered additonal services such as radiant heat barriers. I chose to go only with insulation...price was good compared to other bids
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"The sales rep was very personable and seemed to have knowledge of drainage problems and solutions. The workers arrived on schedule and worked very hard to accomplish the task at hand. They routed the drainage to an open ditch parallel to the property. They also rerouted drainage for an existing, inefficient french drain and sump that was pumping water across the driveway that was washing the soil out from under the concrete and creating an unsightly stain. To this point, we felt that all was going well. The problem that arose was that the French drain they installed was still higher than the foundation of the house. They filled in the trench with gravel to facilitate drainage, but covered the gravel with the soil they removed, which is mostly clay. Consequently, the water still runs off across the top of the French drain and overwhelms the foundation. Moisture in the crawl space has not been significantly reduced. I talked to the rep about redoing the crawl space which had mold forming on the floor joists. He gave me a quote that included sealing all the vents, cleaning the mold, adjusting pitch of the interior perimeter French drain, relocating the crawl sump and pump to a better collection point, putting down new vapor barrier and installing a crawl space dehumidifier, ($1,500.00) at a total cost of $4,290.00. If we wanted mold remediation treatment in addition to just cleaning the mold, the cost was an additional $1,950.00. The rep also agreed to send a team back out to remove the top layer of soil from the French drain and fill the trench with gravel, build up the soil at the foundation, making the new French drain at a level lower than the foundation to contain the water, at no additional charge. Subsequent to all that, we discovered some major structural damage that was going to be costly. Alignment of priorities and available finances dictated that the crawl space would have to be put on hold, at least temporarily. I sent an email to the Moisture Loc rep explaining our dilemma, but reiterated that I still expected him to live up to his promise to fix the French drain deficiencies, for which I already paid handsomely. In spite of email, text messages and voice mail to the rep, I have never received the courtesy of a response. I can only conclude that since we had to suspend the crawl space work, there is no intention to make the necessary changes/repairs to the original work as promised.
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