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"Mike was friendly, responsive, knowledgeable, and made sure the job was fully done. He worked with my insurance company, as well."

"Robert was very responsive and reliable. He explained very well with the water flood damage and mitigation/installation process. At the same day. Ros team came to my house to expedite the process of water mitigation and installation of my basement floor. Rob handled the cost estimation very professionally and directly worked with my insurance company to get into the agreement with the final cost estimation. I am totally satisfied with the service from Rapids Flood Team. If any issues with water damage, call Rapids Flood Team. Good jobs, Guys! Kevin & Shu"

"Very professional, if I ever need them again they are going to be the first ones I call.."

"The job was done quickly and efficiently. I was present when the team did the site preparation. I observed a lot of the work out of curiosity. They worked well as a team. Deliveries of the septic tank and materials for the drain field arrived on time and in coordination with the work being done. Several tactical decisions were made regarding the installation of the drain field to speed up the job in an effort to remain ahead of the weather. This gave them time to fill in the trenches, smooth the surface, plant seed that we requested, and cover the seed with straw before the rain came. Otherwise, we would have had a muddy mess. Well done!"

"We cannot say enough good things about FailSafe! Very professional, flexible, and worked with our budget. Dealing with mold is stressful, but they communicated with us and kept us updated on the progress throughout the whole project. The job was completed in a timely manner. They truly did a phenomenal job and we would not hesitate to use their services again in the future."

"It went great. No issues or problems. Everything was taken care of. Very professional and reliable."

"I had a wonderful experience with this vendor. They came out quickly, and did a fabulous job. They made my move a little less stressful."

"It was pretty good, the gentleman explained everything to me and what to expect, they finished in just a couple of hours. They walk me through the insurance process, cleaned up after work, very patient with me, very responsive and communicative."

"Very well. Came in on time Friday morning, noting that a blizzard was in the forecast for Saturday, they decided to stay all day Friday to complete the service. Flooring looks great."

"Great service, professional and completed job per schedule."