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"They did a great job! Only reason I did not give a 5 is that they came on a Friday and left without speaking to me about the job. I wasn't sure if they finished or if they were coming back on Saturday to complete They came back on Monday and completed."

"Robert was very responsive and reliable. He explained very well with the water flood damage and mitigation/installation process. At the same day. Ros team came to my house to expedite the process of water mitigation and installation of my basement floor. Rob handled the cost estimation very professionally and directly worked with my insurance company to get into the agreement with the final cost estimation. I am totally satisfied with the service from Rapids Flood Team. If any issues with water damage, call Rapids Flood Team. Good jobs, Guys! Kevin & Shu"

"Very professional, if I ever need them again they are going to be the first ones I call.."

"We cannot say enough good things about FailSafe! Very professional, flexible, and worked with our budget. Dealing with mold is stressful, but they communicated with us and kept us updated on the progress throughout the whole project. The job was completed in a timely manner. They truly did a phenomenal job and we would not hesitate to use their services again in the future."

"They came very quickly and they did a good job. They are very professional, veteran owned ,and the service people are all veteran. The follow up and professionalism is really outstanding."

"Joey was great and thorough!"

"Rick updated me on options and possibilities of mold issues. I decided my mold issue was localized and that a site visit was not required. Rick was very helpful and kept in contact as promised."

"Company was very responsive and worked around my tight schedule. Company did an excellent job on the carpets and would use again and refer freinds as well."

"If it weren't for the cost estimate, I would rank them higher. They came in at about 40 percent higher than the next quote for essentially the same service. The bid process was rather smooth, I received a call from them almost immediately upon inquiring. They appeared on the next business day to view the project and provided the quote the following day. Although I put HVAC as their area, the quote was in fact for cleaning the vents and ducts."

"It was great. No complaints. Everything went perfect."