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"From the first interview our sales consultant through the post installation follow-up, we were very happy with the service and work that Excel Windows provided. Sales: We found Matt, our sales rep for Excel, to be friendly, knowledgeable and very responsive to the many questions we had for our large project. Matt walked us through the process of selecting an experienced window installer and quality window, communicating through email, phone and multiple in-person visits, and made sure we were comfortable with Excel’s products and assuring us that we would be receiving the level of service and product quality we desired. Matt always made himself available to answer questions, even after the project moved out of the sales phase and into the installation phase. Installation: During construction, Egor and his partner were very professional and completed the work as cleanly as possible. Of the ~28 windows we had replaced, only a couple required minor paint touchups to the trim and no window trim needed to be replaced. The trim around the sliding doors had to be replaced to allow for door installation, which we were informed about during the sales process. Excel had to be called back out once to fix a piece of warped trim work, but not a major issue. The one thing I wished I had done was ask whether I could buy pre-primed white trim and paint it in advance of Excel replacing the trim around the doors. It would have saved a lot of time in taping and painting the new trim after Excel was done, since they only install unprimed trim. Schedule: The work was completed in about 3.5 days. While this was about a day longer than originally quoted, Excel kept us informed of issues encountered during installation and their impact on the schedule. Leo, the person who scheduled the install crews, was very responsive and accommodating in finding days that worked with our schedule so someone could be home while the work was going on. Product: The Thermal windows we purchased (mostly double hung) are working great and we immediately saw an impact on our electricity bill since we no longer have the 20+ year-old drafty windows that were original to the house. The new windows are easy to move up and down and we like the additional features such as the night locks, screen locks and InvisiScreen. We went with a more contemporary window grid instead of the traditional colonial grid on the windows we replaced, and Excel helped us visualize the windows before ordering them by preparing a mock up of a couple of the windows to make sure we were comfortable with how they looked. We really like how they turned out. We had some issues with the sliding glass doors we purchased in that one of the doors was found to be bowed after installation (factory defect) and had to be replaced. The screen doors had to be adjusted a couple of times so they locked properly. More of a nuisance than anything, and Excel quickly acknowledged there was an issue and did what they could to resolve it as soon as possible. Customer Service: Throughout the process with Excel Windows, we found them to be very professional and responsive to requests and communications from us. Even after the windows and doors were installed and the check was cashed, they called to check up on things and quickly sent someone out if tweaks to anything were needed. As we entered into our first window replacement adventure, customer service and communication was the most important aspect of the project to us, outside of installing quality windows that would last for many years with minimal damage to the surrounding trim. Excel Windows met our lofty expectations in this area, and we would definitely call on them in the future for any window/door needs. We highly recommend them to anyone looking to take on a window and door replacement project, whether big or small, as they did a great job with our fairly large project."

"John's Windows, Doors and Floors did an excellent job fixing our sliding patio door. I am so happy with the work that I plan to have them work on my windows too."

"We recently needed to replace our sliding patio door with specific requirements from our HOA. When we called and requested an estimate, our call was returned promptly by James and an onsite inspection was completed within a few days. His estimate beat all others, was accepted and installation scheduled within a few weeks. On installation, day, the crew of 2 arrived promptly on time completing the removal of the old door and install of the new one as quietly as possible and much quicker than we had imagined without leaving a trace of their work. A job extremely well done. Will work with this company again as the need arises."

"B&K Home Improvement took my breezeway from “Wow.” in a bad way to“WOW!” in a good way. When we bought our house, it was being sold as a tear down. We gutted and updated the living areas but the breezeway was a job that was too big for us to take on ourselves. B&K tore up the crumbling concrete floor and poured a beautiful, dyed and polished one. They took our outdated, brittle window wall and updated the entire front of our house by replacing it with an entry door and windows that give a cozy cottage vibe. The back wall of the room now boasts an oversized sliding door that provides a clear view to our colorful backyard gardens. From the first point of contact, B&K have provided efficient, cost effective service that leaves no detail to question. They were incredibly patient with me as I took my time making decisions and were super helpful when I requested guidance. The men who provided the skilled labor were always laughing which made having them around a pleasure. B&K is unmatched."

"Great job replacing my door. Project was completed on time with no issues. Thank you"

"Glad to be a repeat customer! JRG did such a great job on the first project I used them for that I contacted them again to replace an exterior door. This was not a simple remove the pins and change the door job. They had to remove the entire rotted wood frame holding the door, cut the steel door to get a custom fit, and break some improperly poured concrete that was preventing the door from being leveled. All of this was done in 4 hours with just 2 people, David and Jorge. Lastly, despite their busy work load, they took care of this for us one day after requesting if they could help us get this done soon. Best home remodeler I’ve ever used!"

"Overall, a great experience. The Handyperson assigned to me, Tom, was professional and did a wonderful job reinstalling my broken storm door. It would have been 5 stars if I didn’t have to pay a fuel surcharge, which I wasn’t expecting for a local company."

"Brian has expertise, knows what he is doing, on time, personable , fair price. Will call him again. He installed a step below a high stoop and a railing. Well done. Also did a new door bell for us."

"Great experience with this handyman company. They installed my interior door quickly and professionally, and the final result looks excellent. Very punctual, respectful, and easy to work with, highly recommend!"

Local Option House Services is your local handyman for any job, big or small. Reliable, dependable and on time. We specialize in handyman services, home repairs, home improvements, painting, ceiling fan installs, TV mounting, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!