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"I am giving a C-rating, when an F is probably more appropriate, due to not great customer service and the fact that I ended up spending much more money than was necessary because of the rude woman who schedules appointments and answers the phone. They get a score of C because ultimately what I asked the electricians to do, they did. I am writing this to make sure anyone who considers this company is well aware of the issues. The electricians were good, but there were problems with the job that I have outlined below. The job: I had two ceiling fans I wanted replaced. I bought two new ones and the electricians did install them and haul out the old fans. The job was completed satisfactorily. History. About two or three weeks ago I started detecting a burning smell coming from one fan when the light was on. I searched Angie’s List for an electrician and chose MightyBee. The woman who answers the phone is rude. I told her the problem and she couldn’t get me off the phone fast enough. She said it was more expensive to find replacement parts than to just buy a new fan. It was clear she didn’t want the job. I am moving, I’m in a time crunch, and I finally decided it would be easier to just buy new fans than to try to find someone who could fix the one with the burning smell. I have a sort of master suite setup with two fans, so they have to match. Replacing just one fan was not an option. The fans I had are no longer produced. I did not intend to call MightyBee again, but I did accidentally. Same rude woman who answered the phone the first time I called. I have no idea what is up with this person. It’s like calling to schedule an appointment just ruins her day. Anyway, I went ahead and scheduled. Same reason as before. Time crunch. MightyBee has this A rating and I figured: how bad can it be? Day of appointment. This is a REALLY, really low-tech company. No appointment reminders, no text messages, no emails, no call ahead to let you know they’re coming. I got an appointment window and that was it. Next thing I know, the guys are at my door. It’s snowy, dirty and mucky outside from a recent heavy snowstorm. They came in, shoes CAKED with ice and dirt. They walked onto my clean hardwood floors without even enquiring if it was okay first. I asked if they had shoe covers. No. I have white carpet upstairs where the fans are, and the carpet had JUST been cleaned. They did remove their shoes, which is fine, but it was inconvenient for them since they had to keep going outside to the truck. Why would any company who does work in people’s homes not provide shoe covers? Unbelievable. As I said, this company is really low tech. While working on the ceiling fans, they spread the parts out on my clean white carpet, including the old dusty fans. No drop cloth. This really bugged me, but the carpet survived, so all’s well that ends well, I guess. Turns out, the burning smell wasn’t the fan at all. Wasn’t electrical. It was the transformer for the remote control for the fan I’d installed years ago, and the transformer had malfunctioned or burned out. This is an add-on part, not part of the fan. If they had come out in the first place to take a look, all they had to do was remove the remote-control transformer and install a new one. That was the only problem with the fan. Basically, the rude woman on the phone cost me $800. The cost of 2 new fans and the installation. If the two electricians had not been nice and done a good job installing the fans, I would have given the company an F because of the rude woman who answers the phone and the fact that she doesn’t give two hoots about helping you with your problem. The electricians are fine. Very nice. Good at what they do. Really accommodating guys. For them, the company gets a C."

Top Shelf is a veteran owned & locally operated Colorado electrical, plumbing, heating, & cooling company that serves the entire Denver Metro Area for all your residential needs. All of their highly skilled techs are masters, licensed, certified, background checked, and fully trained. They are Denver's #1 Electrical, Heating, & Air Experts! \n \nAll of their services include upfront pricing and backed by their 100% customer satisfaction guarantee. They install, repair, and service any and all Residential needs. They specialize in residential ONLY to provide the latest and up to date skills and knowledge on codes and safety standards for their customers projects. Specializing in residential only allows them remain a step ahead of their competition. \nAll of their uniformed employees are professional, have a clean appearance, clean-cut, wear shoe covers, respect your home, & give top-notch customer service. Top Shelf is endorsed by Susie Wargin & part of Team Dave Logan \n

"Reviewed our attic fan and made recommendations on next steps."

"They installed a remote controlled ceiling fan in an upstairs bedroom and 5 GFI outlets.in our kitchen."

"The installers were very efficient and professional. The attic was very hot when they were installing the fan. They seem to be just fine with those conditions."

Tipping Hat Plumbing, Heating & Electric, is a locally family owned and operated business serving the Denver Metro area and surrounding counties! We take pride in offering a range of services, including heating, plumbing, electrical, as well as drains and sewers. Our company thrives on getting you the very best technicians, competitive financing options, robust warranties, all while respecting your time and your home. Our mission is simple: to knock your socks off with exceptional service, every time we are in your home. Why is our company called Tipping Hat? It's more than just our namesake. When we tip our hat to you, it symbolizes the utmost respect and appreciation we hold for our customers. Just as one would tip their hat as a gesture of respect, we strive to go the extra mile to provide exceptional service, quality products, and unwavering support to our customers.

"This was an Awesome experience! My A/C wasn't working and I thought it had to be my fan motor. Turns out that it was a simpler fix, wiring problem. Arber did the work and he is a true professional that knows his business. He was also friendly and explained everything to me very well. I truly appreciate Arber and Awesome Home Services. Thank you!"

"Had issues with them punching hole in my hvac stack, that is causing carbon monoxide to get into my house. They taped up the vent but that is not a safe repair. Now I have the additional expense of replacing the vent to the roof because they couldn't vent my bathroom exhaust fan after they installed it. They crack/chiped my enamel in my tub and dropped a tool in the toilet that broke the bowl more repairs for me = more money. The extra damages done made it very frustrating and expensive to leave me to repair your mess and take the price of my bill not cool."

We have the experience and dedication to get the job done right! Specializing in General Construction and Home Repair services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your estimate today!

Since day one, we’ve been dedicated to providing our community with a level of service in HVAC that just doesn’t currently exist. Over 30 years of experience. Their former experience of operating a successful HVAC company led to them opening Peak Home Performance with a passion and dedication unseen in our area.