Get matched with top fireplace & wood stove pros in Laurel, MD

"I purchased a stove from Masters in December 2012. They were excellent with helping me select the right stove. Installation went well and I was happy with my pellet stove. I called for service in October 26, 2012, and the owner told me that since I had burned less than 50 bags of pellets since I bought my stove, that I probably did not need to get it cleaned just yet. I thought it was good of the owner to give me this advice as it let me know that he was ethical and would not schedule service if I did not need it. I schedule an appointment anyway because I had already planned for it in my yearly schedule along with my furnance.
After my service appointment, I called the owner on November 1, 2012, to let him know that my stove was putting ash on my wall near the window and that the panel behind the stove was separated about 3/4 of an inch from the wall on the left side where the electrical plug comes out. I told him that I noticed when the technician serviced the stove that he had a hard time putting it back in place. I asked him to send someone out to check the stove and to install it properly (make it flush with the fireplace wall) like it was before it was serviced. He told me that when they get another service call for my area that he would call me and let me know they were in the area. I told him that I wanted him to schedule me as soon as possible and he laughed at me and said you want me to send someone out to push the panel back against the wall. He insisted that the stove was OK and I could still use it. I told him that I was uncomfortable with using it while it was putting ash on the wall and that I would not be using it until he resent someone out to check it. He said that was my choice.
Therefore, I am waiting on a call from the owner to let me know when they will be in my area. I will follow-up later with the outcome.
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"I was impressed, and pleased by the professionalism of the men who came to repair our pellet stove. The stove was old , and we ended up buying a new one. It was made simple by Chris. Within a short amount time he found the stove we wanted , set up a payment plan. Chris went beyond and above to help us. When the stove was installed, again professional , and polite gentleman, Steve and Adrian did a fine job. Now we have a solid company to go to for repairs , and service. Thank you to all at Chimney Experts for a job well done."

"Great job. Our fireplace was falling away from the house due to water leaks and rotted wood. We hired Chimney.com to remove the old insert, rebuild the support, remove the brick surrounding the fireplace, install a new insert, and replace drywall. Long story short, they came, they saw, they fixed. The work was done on schedule, the team was thoughtful and cleaned and vacuumed the work area each day before leaving. We are very happy with the end result and would definitely hire again."

"The ChimneyTek team came out and said the chimney was unsafe and had to be overhauled for over $12,000 and they couldn't get started until a plumber came and removed the gas insert. We had a second estimate by another chimney company, and they installed a wood stove and repaired the chimney and made it safe for about $3000 total. Not sure what ChimneyTek was up to, but we definitely had sticker shock and won't be back. We also asked for a copy of the report that they showed us in person, and never received one. It's been about 10 months."

"Service was fast and efficient and the workers were knowledgeable on what would need to be fixed on the fireplace."

"American Professional Chimney installed a gas fireplace that is both beautiful (looks like a real wood fireplace) and warm. They installed a gasline that was done a very professional way, burying the line underground. Stephen and his team did an impeccable job, clearly explaining the pros and cons of the many options. Super happy with the service."

"We hired Sixpenny because we needed an urgent cleaning done on our newly purchased house after burning one fire and they said they could be at our house within 2 days, but only provided a 4 hour time window (12pm-4pm), requiring me to take the day off of work and stay home. The day comes with gusty winds which slowed down all of their appointments that day. This would not have been a major problem in itself if the company communicated that to me proactively, but by 3pm I called to confirm we were still on the list to be cleaned. By 4pm I called and was informed that the cleaner was on his way, at 4:30 I called again was told he was still on his way but no known estimated arrival time. Finally arrived shortly after 5pm, rushed through the cleaning as quick as he could, wasn't really able to answer any questions about how to reduce the fireplace smell in the house, from the concrete slab or from the hardwood floors and left in less than an hour. I understand he had a long day and was slowed by the weather, but the lack of proactive communication to keep us in the loop, as well as the limited knowledge either possessed or shared, is why I rated this company lower."

"Good work done for our fireplace and chimney. Issues found with the wood casing outside the chimney. Refinished ( paint) and resealed. Good for a few more years at least."

Who we are\nChimney Sweep Clean LLC is a chimney cleaning and masonry repair company, which has been cleaning, sweeping, and restoring chimneys in the state of Maryland in Baltimore city and county for many years. We are determined to satisfy our customers expectations and more. \n\nOur team is built out of experienced professionals, each member is experienced and knowledgeable granting our clients the highest quality service in a timely and cost-effective manner.\n\nHow we work\nOur chimney sweep services are insured and licensed. We provide personalized service, enabling us to understand each and every client’s unique needs. \n\nWe specialize in: chimney sweep, masonry repair, flashing repair, tuck pointing, real estate inspections, creosote removal, crown waterproofing and relining for fireplaces, furnaces and boilers.\n\nOur vision\nWe love cleaning and repairing chimneys so you can enjoy sitting near your fireplace. Our goal is for you to enjoy your house worry-free. Call us today to get a free quote.

"Needed my gas fireplace relit, cleaned and serviced for the season. Quick response to my service request and resolved within a week."