Get matched with top glass and mirror pros in East Haddam, CT

"The came on time, did a great job and other than the tint there was no evidence that they were ever at out home. I can and will use them again."

"Thus far, Dave completed two projects at our home - fence repair and storm window replacement. He is extremely competent, responsible, and sets out to do a good job. I recommend him without question."

"I had a fantastic experience with Fernando's company, Best Glass, LLC. Both Fernando and his wife were incredibly polite and efficient. Arriving on time installed my bathroom shower glass door in under two hours, and the end result is absolutely stunning. Fernando's attention to detail was incredible I appreciate their thoroughness and professionalism not to mention FAIR rates … Best Glass, LLC. Highly recommended!"

"Started browsing the market for different window films and not a single brand could match the quality of Layr."

"We had them install UV protective coating on our windows. They gave me a fair quote, scheduled the installers in a reasonable time frame and showed up. Their workers were careful with our stuff and cleaned up after themselves. It is a pleasure not to have to close our blinds all day long now to protect our art and furnishings."

We take pride in the experience, expertise, quality, and customer service that we provide. It is our mission to provide excellent workmanship, and complete customer satisfaction from the start to completion of a project. Our reputation is based on service, safety, and quality. Give us a call today!

"They were very professional on the phone and in their follow-up. They did what they said they were going to do, when they said they would do it. All of this was further reflected in the good quality work they did installing the windows. Very clean, very nice work."

"Installers were good. Nine years later we had two window panes lose their seal. Called castle and two weeks later they came and repaired windows no questions asked"

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."